Mercure London Paddington
144 Praed Street
W2 1HU LONDON
144 Praed Street
W2 1HU LONDON
The 4-star Mercure London Paddington boasts a contemporary design and the convenience of a central location next to Paddington station. With state-of-the-art facilities, this modern hotel offers Wi-Fi, flat screen TVs and a free 24-hour gym. The on-site restaurant serves food and drinks all day.
Setting a precedent to satisfy the needs of busy executives as well as discerning leisure guests, this Central London hotel is located seconds from Paddington Underground Station and Heathrow Express .
For business guests the hotel's Westbourne suite can be booked out for meetings and can accommodate up to 40 people. The room is fully equipped with wireless and high-speed Internet access and all the equipment that you would require.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 51.516334, -0.174869
All rooms have contemporary décor and are fully equipped with modern amenities, including LCD TV, Wi-Fi and a smartphone with free international calls and internet. Privilege rooms offer complimentary soft drinks and a Nespresso coffee machine.
Executive king room (approx size 26 sqm) - 200cm bed width, full airconditioning, ADSL and Wifi internet, 32" flat screen TV, iPod dock, safe, bathrobes & slippers, complementary soft drinks in mini fridge, trouser press, access to the hotel gym
Small single bedded room (approx size 10 sqm) - 100cm wide restricted access bed, full airconditioning, ADSL & Wifi internet, 32" flat screen interactive TV, iPod dock, bathrobes, in room safe, tea/coffee facilities, trouser press, hotel gym access
Standard double room (approx size 16 sqm) - 135cm bed width, full air conditioning, ADSL & Wifi internet access, 32" flat screen interactive TV, iPod dock, bathrobes, safe, trouser press, tea and coffee making facilities and access to the hotel gym
Executive twin room (approx size 26 sqm) - two 100cm wide beds, full airconditioning, ADSL & Wifi internet, 32" flat screen TV, iPod dock, safe, complementary soft drinks in mini fridge, bathrobes and slippers, trouser press, access to the hotel gym
Standard twin room (approx size 20 sqm) - two 100cm wide beds, full air conditioning, ADSL & Wifi internet access, 32" flat screen interactive TV, iPod dock, bathrobes, safe, trouser press, tea/coffee making facilities and access to the hotel gym
Small double room (approx size 14 sqm) - restricted access to beds, bed sizes vary between 120-135 cm width, full AC, ADSL & Wifi internet access, iPod dock, 32" flat screen TV, bathrobes, safe, trouser press, tea/coffee facilities, hotel gym access
Executive king bed + king sofa bed (approx room size 26 sqm) - two 200cm wide king beds, full AC, ADSL & Wifi internet, 32" flat scrn TV, iPod dock, safe, bathrobes & slippers, complementary soft drinks in mini fridge, trouser press, hotel gym access
Garfunkel's Restaurant is open from 6:30am to make sure our guests can enjoy their breakfast before the city wakes up and treat them with a nice dinner to finish the day.
Hotel Bar offers a wide range of wine, beer and spirits.
Reviews collected from customers who booked on AccorHotels.com
This hotel is in a perfect location for Paddington Station where you can catch a train direct to Heathrow. Especially convenient when you arrive from overseas. It's clean and the staff friendly & helpful. Garfunkles restaurant has reasonably priced food.
Usually rate ACCOR hotels as being good but this one disappointed. Unhelpful staff. Very poor bar which closes at 10.30 and average restaurant. Nice location and rooms well appointed Will not stay again.
Dear Eric898 Thank you for taking the time to review your recent stay here at the Mercure London Paddington. I am sorry to read that you were disappointed in your stay. I would really like the opportunity to discuss this with you further in an effort improve our service for the future and would appreciate it if you could contact me directly on firstname.lastname@example.org. Yours Sincerely Claire General Manager
Needed to be very close to Paddington for a red eye flight. No need for additional services. Chose Mercure mainly on cost and proximity to station the Novato is that bit further away and the Hilton while equally close is a bit costlier. Mercure worked well. Attentive staff decent bed. I had an interior room with a light box to compensate for no windows. . Quite innovative. Well done
Dear DarkeinOman, Thank you very much for your feedback and we are happy to read that our location as well as our hotel as a whole have met your expectations. Looking forward to counting you among our returning guests, Kind regards, Jalila
The hotel upgraded us on arrival, to a nice room with complimentary wine etc. The hotel was having some work done, but this didn't bother us and we ate in their restaurant which was in another hotel 200 yards away! Being a silver accord card holder means I get a free welcome drink, and it was nice to have this at the restaurant. All in all a pleasant stay before we went to Heathrow for a trip to Miami!
Dear Jcg12345, Many thanks for taking the time to share your experience and we are delighted to hear that you have enjoyed your stay at the Mercure London Paddington as well as our restaurant London Street Brasserie. Looking forward to welcoming you another time in the near future. Warm regards, Jalila
Convenient location but classifying Room 505 as Executive Double (worst room in hotel) is a punishment to guests. We were put in this room in spite of our request not to give us room 505. Reception and bell staff is very courteous and efficient.
Dear Arvindj814, Thank you for your comments and we sorry that your request was not fulfilled on this occasion. Being on the 5th floor, the bedroom does have a sloped ceiling but it certainly the way you describe it. As explained by the hotel duty manager, unlike modern hotels that are built with each room category identical in every single way (shape and size), the building dates back to the mid 19th century and therefore all rooms come in a various quirky shapes and sizes. That is the joy of a hotel of this age as we believe it brings more character to the hotel than what more modern hotels can offer. We understand that guests do have preferences and while several returning clients do specifically ask for our 5th floor bedrooms, we have now made on a note in our system for you not to be allocated on that floor. Kind regards, Jalila
Quite a bad experience I am afraid - reception staff very unhelpful, the rate we got for the room was double the rate advertised on the day - and we were told this was the best available rate! The reception staff kept telling there was nothing they could do. Overall quite dodgy as well - keep that in mind. I would not recommend this hotel for a single female traveller.
This is the first experience with this small room in Mercure hotels.....and the price was high due to the world cup Rugby. Unfortunately, the reception staff was not professional as hotel staff. I hope other rooms are bigger and more comfortable to stay.
Dear Wyja003, Single rooms are designed for single travellers and will therefore not be as large as our other bedrooms. They however do include all the amenities and facilities one might expect from a 4 star property. We do offer a selection of bedroom categories and we would suggest one of our superior or executive rooms for your next stay. I am sorry and very surprised to read your comments in regards to our reception staff as they are usually praised by our guests for their professionalism and the high level of service they provide. We hope nonetheless to welcome you another time for an enhanced stay. Kind regards, Jalila
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