Hotel - ibis Chennai City Centre
section.presentation.hotel.accorhotels
Ibis Hotel Hotel

ibis Chennai City Centre Hotel

689 Anna Salai  Thousand Lights  Mount Road 
600006  CHENNAI
INDIA

196 reviews
TripAdvisor Rating Based on 196 reviews
Best price guarantee
From
From 3499.00 INR Non member rate
From 3499.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 3499.00 INR
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Golf  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

ibis Chennai City Centre has modern, safe and comfortable rooms. Each room features comfortable Queen or Twin bed options, wide choice of TV channels, in room safe and tea and coffee making facilities. Up to 2 adults.

  • 155 rooms
  • 130 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Chennai City Centre

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 196 reviews

RameshVenkataraman71 2016/11/21
« Struggling to find their bearing »

Overall the stay was comfortable but I had a horrid time trying to get an airport pickup organised which took 3 phone calls and then there was no pick up at 2130 when I reached the airport. When I tried to call the hotel, the number was from the outsourced travel desk where the person (Akbar) cut my call and did not bother to call back. The hotel then apologised profusely, even the rooms division manager met me but there was an expectation that I should understand their internal lapses and processes which requires an email for airport transfers (they claim that they did not get my mail when i did online checkin). and that there is no interface with the hotel instead of an outsourced travel agent. They kept asking me what should they do to make this right - I did not understand, whether the implication was that if they give me a discount then it will be alright!!!!. I felt that - If they wanted to do something that should be automatic not as if a favour is being done to make the customer happy. To be fair - the hotel did not attempt to brush it off and seemed interested in trying to fix the issue. This hotel has been opened only about 6 - 8 months ago and hence we should be a bit patient to help them get up and running to the best standards.

Rajesh-GM-ibis, General Manager at ibis Chennai City Centre, responded to this review

Dear Mr. Venkataraman, Thank you very much for taking the time to review our hotel. We sincerely apologize for your experience here at our hotel. This is definitely not what is expected out of us. We share your concern on the discomfort you faced and assure you that we are working towards the corrective measures. I would greatly appreciate the opportunity to talk to you about your negative experience at the hotel. Please do get in touch with me on the details as under. I would be pleased to address your concerns personally. Having said this, i request you to give us an opportunity to serve you better in the near future and shall ensure you have a memorable stay with us. I look forward to welcoming you very soon. Sincerely, Rajesh Gopalakrishnan General Manager rajesh.gopalakrishnan@accor.com

pranesh_n 2016/05/05
« Great Hotel, Good Service, but horrible front desk »

The hotel was probably above expectations for an Ibis, rooms, breakfast, room service, all perfect. Front desk service was lousy to say the least, was found taking cash guarantee on top of card guarantee and another minor issue where they were found acting beyond the law..

RajeshGMICCC, General Manager at ibis Chennai City Centre, responded to this review

Dear Mr. Nagarajan, Thank you for taking the time to tell us about your experience at the ibis Chennai City Centre. I am sorry that your experience did not meet your expectations with regards to the Front Desk; please allow me to express my sincerest apologies. We have taken note of your concern & shall look into the said matter. Let's hope we get a positive outcome, however for the meanwhile the Front Desk was just following what they have been asked to do (As per the Government norms). At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Rajesh Gopalakrishnan General Manager

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 3499.00 INR Non member rate
From 3499.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 3.4 km Novotel Chennai Chamiers Road (Opening June 2017)
Novotel Chennai Chamiers Road (Opening June 2017) Hotel
From
From N/A --- Non member rate
From N/A --- Member's rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 14 km FORMULE1 Chennai OMR
FORMULE1 Chennai OMR Hotel
From
From 1899.20 INR Non member rate
From 1899.20 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 17 km Novotel Chennai OMR (Opening July 2017)
Novotel Chennai OMR (Opening July 2017) Hotel
From
From N/A --- Non member rate
From N/A --- Member's rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 17 km ibis Chennai OMR (Opening July 2017)
ibis Chennai OMR (Opening July 2017) Hotel
From
From N/A --- Non member rate
From N/A --- Member's rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in CHENNAI
Select your dates 3499.00 INR