Hotel - ibis Chennai City Centre
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Ibis Hotel Hotel

ibis Chennai City Centre Hotel

689 Anna Salai  Thousand Lights  Mount Road 
600006  CHENNAI
INDIA

269 reviews
TripAdvisor Rating Based on 269 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Golf  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Your sleep is our priority in 155 modern, sound proof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

  • 155 rooms
  • 130 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Chennai City Centre

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 269 reviews
nituls2017 2017/06/14
« Best Comfort in Centre of City »

Its nice hotel to stay being in city center. Staff at hotel are really good and of great support. Except the entrance way, hotel is well located in the city. I found the stay, food, rooms, cleanliness and restaurant is very good. Front desk people are too supportive. Restaurant chef was courteous to prepare Jain food for me. It was really tasty.

Vineesh-GM-ibis, General Manager at ibis Chennai City Centre, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

sagar2nicholas 2017/05/09
« Not fr Leisure »

Ibis Chennai city centre is not meant for family stay according to my opinion. Room is too small for couple. It is best for business trip ppl. No luggage assistance. u can test ua patience wt elevator​

Vineesh-GM-ibis, General Manager at ibis Chennai City Centre, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm regards, Vineesh Kurup General Manager

RameshVenkataraman71 2016/11/21
« Struggling to find their bearing »

Overall the stay was comfortable but I had a horrid time trying to get an airport pickup organised which took 3 phone calls and then there was no pick up at 2130 when I reached the airport. When I tried to call the hotel, the number was from the outsourced travel desk where the person (Akbar) cut my call and did not bother to call back. The hotel then apologised profusely, even the rooms division manager met me but there was an expectation that I should understand their internal lapses and processes which requires an email for airport transfers (they claim that they did not get my mail when i did online checkin). and that there is no interface with the hotel instead of an outsourced travel agent. They kept asking me what should they do to make this right - I did not understand, whether the implication was that if they give me a discount then it will be alright!!!!. I felt that - If they wanted to do something that should be automatic not as if a favour is being done to make the customer happy. To be fair - the hotel did not attempt to brush it off and seemed interested in trying to fix the issue. This hotel has been opened only about 6 - 8 months ago and hence we should be a bit patient to help them get up and running to the best standards.

Rajesh-GM-ibis, General Manager at ibis Chennai City Centre, responded to this review

Dear Mr. Venkataraman, Thank you very much for taking the time to review our hotel. We sincerely apologize for your experience here at our hotel. This is definitely not what is expected out of us. We share your concern on the discomfort you faced and assure you that we are working towards the corrective measures. I would greatly appreciate the opportunity to talk to you about your negative experience at the hotel. Please do get in touch with me on the details as under. I would be pleased to address your concerns personally. Having said this, i request you to give us an opportunity to serve you better in the near future and shall ensure you have a memorable stay with us. I look forward to welcoming you very soon. Sincerely, Rajesh Gopalakrishnan General Manager rajesh.gopalakrishnan@accor.com

pranesh_n 2016/05/05
« Great Hotel, Good Service, but horrible front desk »

The hotel was probably above expectations for an Ibis, rooms, breakfast, room service, all perfect. Front desk service was lousy to say the least, was found taking cash guarantee on top of card guarantee and another minor issue where they were found acting beyond the law..

RajeshGMICCC, General Manager at ibis Chennai City Centre, responded to this review

Dear Mr. Nagarajan, Thank you for taking the time to tell us about your experience at the ibis Chennai City Centre. I am sorry that your experience did not meet your expectations with regards to the Front Desk; please allow me to express my sincerest apologies. We have taken note of your concern & shall look into the said matter. Let's hope we get a positive outcome, however for the meanwhile the Front Desk was just following what they have been asked to do (As per the Government norms). At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Rajesh Gopalakrishnan General Manager

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