ibis Ambassador Seoul Insadong 3 stars

Customer review rating (ALL Rating) 4.3/5 983 reviews

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31, Samil daero 30 gil, Jongno gu, 03132 SEOUL, South Korea

Description

Hotel extras

  • Paid parking (Tower parking system, 15,000 won/day)

  • We are committed to sustainability. Together, we are opening up a better world.

  • Any additional charges incurred from 3 years of age can be paid separately on site.

Our accommodation(s)

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Hotel location

ibis Ambassador Seoul Insadong

31, Samil daero 30 gil, Jongno gu
03132 SEOUL
South Korea

GPS:37.574364, 126.989443

Telephone
Fax +82 2-6730-1100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms

TASTE

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  983 reviews

TripAdvisor Rating  4.0/5  1,209 reviews

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Hotel atmosphere was chaotic. Cyclist tour group was disruptive. Massive elevator breakdown. Room A/C ineffective, reported to management. Breakfast a nightmare.

Well located, kind staff

Customer review rating 5.0/5

Jennifer A. Couples - Confirmed reviews ALL

Our experience was excellent, very good location connecting to different lines, the staff were always very good.

Dear Valuable Guest We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Okay

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Location is good, staff is friendly and helpful. Building is dated, our room had carpet bugs, and AC had its panel open and did not work (maintenance half way done maybe). Our room was quickly switched, but still the rooms felt dated and the previous room had bugs

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 3.0/5

I T. Families - Confirmed reviews ALL

Perfect location, but room was rather small and old, breakfast was also just average. Staff was very friendly though.

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Très bon séjour / Nice and enjoyable stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

I actually recommend this hotel for everyone. This hotel deserves to be a five star hotel. I mean there's everything. We came from France and stayed 10 nights. 1) Good location, we were closer to every tourist attraction we could think of. 2) Kind and great staff. The staff is great. Nice moments shared with them. So understanding. Well trained. 3) Hotel equipped with a nice hot bath(kinda like a sauna) and a gym. Laundry room, nice and large rooftop view. You can see Namsan tower from the roof, from the last floor. 4) Nice breakfast. Take note, breakfast ends at 10 and there'sno hot chocolate. We usually force ourselves to wake up like around 9:30 and get down for breakfast like around 9:45 but we would be given entry anyways. No worries, no food will be available for eating at 10. In France, most hotels ends their breakfast at 11, so we tried to adjust so well by taking our breakfast early like around 8. And there was a queue though at 8. 5) There's Wi-Fi but the connection was somehow bad. Had to stay closer to the Wi-Fi for good connection. But that didnt bother us cos we were mostly outside visiting and the public wifi outside was good. Didn't usually use it either. 6) 5 minutes walk to the métro station. Food stores, restaurants all around the hotel.

Dear Valuable Guest We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 898 reviews 9.6/10 Location
  • 682 reviews 6.3/10 Room
  • 601 reviews 9/10 Service
  • 28 reviews 3.2/10 WiFi
  • 242 reviews 8/10 Cleanliness
  • 133 reviews 5.6/10 Amenities
  • 127 reviews 5.9/10 Breakfast
  • 73 reviews 8.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.