Hotel - ibis Ambassador Seoul Insadong
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Ibis Hotel Hotel

ibis Ambassador Seoul Insadong Hotel

31  Samil daero 30 gil  Jongno gu 
03132  SEOUL
KOREA, REPUBLIC OF

797 reviews
TripAdvisor Rating Based on 797 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Air Conditioning
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The Standard Twin Room features two single beds, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.The Standard Double Room features one double bed, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.

  • 363 rooms
  • 328 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Ambassador Seoul Insadong

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 797 reviews
alcm64 2017/05/30
« My 3rd stay at IBIS Insadong »

This is still my choice of stay for its location. Its my 3rd time stay at this hotel and I think they should consider the following - 1) they should provide toothbrush and bath soap and 2) they should consider decreasing their aircond temperature from 26 degrees to 22 degrees as the room is humid and stuffy when you step into the room after coming back from a hot outing day (it was hot sunny day at 26 degrees when we were there) and 3) It is an international hotel in Korea, you need to provide computer facilities with choice of travellers language. I was trying to check on my travel itineraries using the hotel desktop and it was all in Korean language.....how can anyone can do anything there? Other than these, it is a great hotel to stay.

ibisInsadongGM, 제너럴 매니저 at Ibis Ambassador Seoul Insadong, responded to this review

Dear alcm64, Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charles, Lee

hwm2017 2017/05/28
« Not bad »

I stayed in IBIS Ambassador Insadong for 4 days. When I first entered the room, it smelled of damp. It was ok once I turned on AC and room temperature went low though. IBIS Insadong doesn't provide amenity to protect environment. I didn't know it before I checked in. Considering the price, the room is spacious and clean. The place is very convenient to go to major palaces, other travelers' spots in the center of Seoul.

ibisInsadongGM, 제너럴 매니저 at Ibis Ambassador Seoul Insadong, responded to this review

Dear hwm2017, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. Providing high quality of service is our responsibility yet it feels great to be noticed for our efforts. We appreciate your encouragement. We have shared your review with our staffs. We will refer to it as our guideline in enhancing our service quality and staff's motivation. Please visit us again, we will be definitely delighted to have you back if your plan allows so. Also we promise to make your next trip an even more memorable one. We look forward to welcoming you again at ibis Ambassador Seoul Insadong. Thank you. Sincerely, Charles Lee General Manager

jim1964 2016/11/05
« Most unpleasant nights sleep ever in a hotel »

Do not visit South Korea between November and April as all hotel rooms i the country are over heated. Accor group hotels are always extremely hot and heated to close to 30 degrees. If you do stay in the Ibis Insadong you will struggle to sleep even with the window open on a cold night. If you do need to travel to Korea I would recommend the Best Western Incheon as it has individual AC units so you can run the AC to overcome the excessive hotel heating. Further there was confusion over the booking and the staff had great difficulty determining who was actually a registered guest in the hotel. Due to the excessive heat I got less than 2 hours sleep so I would certainly advise against staying at Accor hotels until they address the overheating issue. A simple 5 degree adjustment down to 20 or 21 degrees would mean an enormous energy saving and a pleasant stay for all guests. There is nothing wrong in having to wear a light pullover in your hotel room in the winter.

Gina A 2016/10/05
« Comfort and quiet »

Comfortable and quiet . Which is what you need after a long flight. Staff helpful. Most understood English. Best location for most attractions. Can walk everywhere. From Palaces to Shrines to shopping and food. Perhaps a bigger room for 3 people.

ibisismkt-MGR, 제너럴 매니저 at Ibis Ambassador Seoul Insadong, responded to this review

Dear.ginaa007 I was happy to read that you were another satisfied guest after your recent stay with us. I am delighted to read that you enjoyed your stay with us. Thank you very much for your kind words about your recent stay with us. Your support is much appreciated and we cannot wait to welcome you back next time.

Piarsen 2016/07/20
« [Seoul] Have a great experience in Ibis »

I visited ibis insadong at 07/16. The location is behind the ik-sun dong, one of most famous korean traditional house-town. If you go through ik-sun dong, you can go chungyecheon (korean park near water : good to walk) About parking, It need sometime to park the car because parking have to do by machine. (Tower parking) it needs about 3~5min. If you get in ibis hotel, you can meet kind manager with smile. They can help you check-in and check-out. About room condition,it is very clean, and in 9 floor, there is massage machine. oh, I recommend you need to prepare your own tooth paste and brush. I just stay 1 day in weekend, and it is great experience.

ibisismkt-MGR, 제너럴 매니저 at Ibis Ambassador Seoul Insadong, responded to this review

Dear Piarsen Thank you for your great feedback! We are pleased to learn that you have enjoyed staying at our hotel, ibis Ambassador Seoul Insadong. Your valuable comment is the happiness of our team members and it also encourages our associates to be more professional. Thank you again for choosing our hotel and leaving us wonderful comment. We do look forward to welcoming you back in the near future. Sincerely, Kim,Nam Wook /General Manager

fairydize 2016/04/21
« Room is clean. Location is great. »

The location is very good, located near subway 2 stations (Jongno 3-ga & Anguk), only a short walk to Insadong street where there are many shops and restaurants. There are convenient stores nearby the hotel. The staff is friendly and helpful. The room is clean and very comfortable. Also the gym and coin laundry section are available at the basement floor, really great!

ibisismkt-MGR, 제너럴 매니저 at Ibis Ambassador Seoul Insadong, responded to this review

Dear fairydize Thank you for choosing ibis Ambassador Seoul Insadong for your accommodation in Seoul and left your valuable comments on trip advisor. We will keep trying to provide better service to all guests to make stay more comfortable and memorable one. Thank you again for your stay and comments and we all look forward to seeing you again soon. Kim,Nam Wook /General Manager

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