Hotel - ibis Ambassador Seoul Insadong
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Ibis Hotel Hotel

ibis Ambassador Seoul Insadong Hotel

31  Samil daero 30 gil  Jongno gu 
03132  SEOUL
KOREA, REPUBLIC OF

709 reviews
TripAdvisor Rating Based on 709 reviews
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Select your dates 63000.00 KRW
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Air Conditioning
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The Standard Twin Room features two single beds, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.The Standard Double Room features one double bed, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.

  • 363 rooms
  • 328 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Ambassador Seoul Insadong

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 709 reviews

jim1964 2016/11/05
« Most unpleasant nights sleep ever in a hotel »

Do not visit South Korea between November and April as all hotel rooms i the country are over heated. Accor group hotels are always extremely hot and heated to close to 30 degrees. If you do stay in the Ibis Insadong you will struggle to sleep even with the window open on a cold night. If you do need to travel to Korea I would recommend the Best Western Incheon as it has individual AC units so you can run the AC to overcome the excessive hotel heating. Further there was confusion over the booking and the staff had great difficulty determining who was actually a registered guest in the hotel. Due to the excessive heat I got less than 2 hours sleep so I would certainly advise against staying at Accor hotels until they address the overheating issue. A simple 5 degree adjustment down to 20 or 21 degrees would mean an enormous energy saving and a pleasant stay for all guests. There is nothing wrong in having to wear a light pullover in your hotel room in the winter.

Gina A 2016/10/05
« Comfort and quiet »

Comfortable and quiet . Which is what you need after a long flight. Staff helpful. Most understood English. Best location for most attractions. Can walk everywhere. From Palaces to Shrines to shopping and food. Perhaps a bigger room for 3 people.

ibisismkt-MGR, 제너럴 매니저 at Ibis Ambassador Seoul Insadong, responded to this review

Dear.ginaa007 I was happy to read that you were another satisfied guest after your recent stay with us. I am delighted to read that you enjoyed your stay with us. Thank you very much for your kind words about your recent stay with us. Your support is much appreciated and we cannot wait to welcome you back next time.

Piarsen 2016/07/20
« [Seoul] Have a great experience in Ibis »

I visited ibis insadong at 07/16. The location is behind the ik-sun dong, one of most famous korean traditional house-town. If you go through ik-sun dong, you can go chungyecheon (korean park near water : good to walk) About parking, It need sometime to park the car because parking have to do by machine. (Tower parking) it needs about 3~5min. If you get in ibis hotel, you can meet kind manager with smile. They can help you check-in and check-out. About room condition,it is very clean, and in 9 floor, there is massage machine. oh, I recommend you need to prepare your own tooth paste and brush. I just stay 1 day in weekend, and it is great experience.

ibisismkt-MGR, 제너럴 매니저 at Ibis Ambassador Seoul Insadong, responded to this review

Dear Piarsen Thank you for your great feedback! We are pleased to learn that you have enjoyed staying at our hotel, ibis Ambassador Seoul Insadong. Your valuable comment is the happiness of our team members and it also encourages our associates to be more professional. Thank you again for choosing our hotel and leaving us wonderful comment. We do look forward to welcoming you back in the near future. Sincerely, Kim,Nam Wook /General Manager

fairydize 2016/04/21
« Room is clean. Location is great. »

The location is very good, located near subway 2 stations (Jongno 3-ga & Anguk), only a short walk to Insadong street where there are many shops and restaurants. There are convenient stores nearby the hotel. The staff is friendly and helpful. The room is clean and very comfortable. Also the gym and coin laundry section are available at the basement floor, really great!

ibisismkt-MGR, 제너럴 매니저 at Ibis Ambassador Seoul Insadong, responded to this review

Dear fairydize Thank you for choosing ibis Ambassador Seoul Insadong for your accommodation in Seoul and left your valuable comments on trip advisor. We will keep trying to provide better service to all guests to make stay more comfortable and memorable one. Thank you again for your stay and comments and we all look forward to seeing you again soon. Kim,Nam Wook /General Manager

shortstaytravelseoul 2016/03/07
« Excellent Ibis Seoul »

Ibis Seoul is excellent, especially when it comes to breakfast, lunch buffets and staffs with Asian manners courtesies. Breakfast and Lunch includes coconut ice cream, kimchi, and tasteful beef cooked well. Staffs are Koreans, and they speak good English. Thanks Ibis Seoul for better buffets than couple other Ibis I have went so far.

ibisismkt-MGR, 제너럴 매니저 at Ibis Ambassador Seoul Insadong, responded to this review

Dear shortstaytravelseoul Thank you for your recent stay with us ibis Ambassador Seoul insadong! We are extremely pleased to see that you have enjoyed your stay with us. Ibis Ambassador Seoul Insadong will always work towards providing the most exceptional service to all our valued guests. Thank you once again for your great feedback, and we look forward to welcoming you back in the near future. Best Regards, Kim,Nam Wook /General Manager

ersambo 2015/12/06
« Excellent! »

Our stay here is so memorable. The room is clean and relaxing most special the beds and pillows. I will keep on coming to this hotel! See you Ibis for my next visit to Korea!I will recommend it to my friends.

Zett_HB, 매니저 at Ibis Ambassador Seoul Insadong, responded to this review

Dear ersambo Thank you very much for choosing our hotel, ibis Ambassador Seoul Insadong and leaving us with your excellent feedback on Tripadvisor. We highly appreciate your positive review about us. We are amazingly happy to know that you are satisfied with our service and facilities. Once again, thank you so much for choosing our hotel and leaving us your valuable feedback with us. We definitely look forward to serve you again in the near future. We wish for a wonderful day for you. Sincerely, JaeKyung Lee/General Manager

jchan2015 2015/10/24
« great location »

Great location and convenient to get around from the hotel. Ammenities such as gym and laundry machines were well-appreciated. BUT the air-conditioning in the hotel room was a huge let-down due poor thermostat control. We also found the mattress and pillows were extremely soft.

Zett_HB, 매니저 at Ibis Ambassador Seoul Insadong, responded to this review

Dear jchan2015 Thank you for taking time to share your experience at ibis Ambassador Seoul Insadong. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again, we would like to thank you for staying at our hotel and leaving us with your great feedback. We will always look forward to see you and serve you again in the near future. Sincerely, JaeKyung Lee /General Manager

mirkak47 2015/10/10
« great location »

I wanted a hotel in an area that would allow me to walk to most cultural sites and local markets or have easy access to subways, so I chose Insadong. Ibis Ambassador was perfectly located on a side street so traffic noise was eliminated. Staff was friendly and helpful. Breakfast buffet meant I could get going in the morning without having to look for a place to eat. Hot bath downstairs was great for relaxing after a day of walking. I would return to this hotel again. Good value, especially if you get a promotional deal online.

Zett_HB, 매니저 at Ibis Ambassador Seoul Insadong, responded to this review

Dear mirkak47 Thank you for staying with us while you were in Seoul and I'm glad to know that you're satisfied with hotel services and the facilities. I also appreciate your valuable comment left on tripadvisor for future travellers . Once again, thank you for choosing ibis Ambassador Seoul Insadong for your accommodation and we look forward to welcoming you again in the near future. Best Regards, YeonSoon Song/General Manager

BruceY59 2015/08/05
« Unorganized »

The staff member at the front advised that a shuttle bus is in operation. I and my wife went down to the front 10 minutes befre the scheduled departure time. I doublechecked if the shuttle bus will come on time. The staff member advised that the bus will definitely come but may be a little bit late due to traffic jam. I and my wife waited for further 30 minutes. When the shuttle bus arrived the driver advised that the shuttle service scheduled on 5:30PM was cancelled and the next service would be at 7PM. My valuable time in Seoul on the last night of my stay in Korea was so wasted and no one apologized.

Zett_HB, 매니저 at Ibis Ambassador Seoul Insadong, responded to this review

Dear BruceY59 Warm greetings from ibis Ambassador Seoul Insadong. BruceY59, thank you very much for choosing and staying with us. And, we deeply appreciate you for taking the time to provide us a helpful feedback which assists ibis Ambassador Seoul Insadong greatly in monitoring our services and facilities. Your comment has been brought to my attention immediately, and I was disappointed to learn of the inconveniences you have encountered. Your experiences certainly felt short of the high standards we strive to achieve. Please accept our most sincere apologies for the disappointing experience. I have addressed your comments with our entire team members, to ensure that the problems will not occur again. All our guest’s satisfaction and comfort is very important to us and we will seek ways of further improvement. I sincerely thank you for your valuable feedback and we do look forward to see you again in the near future. Best Regards, YeonSoon Song/General Manager

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