Mercure Olbia 4 stars

Customer review rating (ALL Rating) 3.7/5 337 reviews

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Description

Our accommodation(s)

Hotel location

Mercure Olbia

Via Puglie snc
07026 OLBIA
Italy

GPS:40.922333, 9.491989

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Room service

CAFE' BISTROT

A modern, refined setting where you can sample Sardinia's best wines and sip delicious cocktails skillfully created by our barman. The bistro cafe offers a range of light meals and snacks from 10am to 10pm

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  337 reviews

TripAdvisor Rating  4.0/5  896 reviews

Great Central Stay

TripAdvisor rating 5.0/5

VanessaEBlink Friends getaway - TripAdvisor review

We loved our stay here as the hotel was in a great central location just a short bus ride from the airport, ten minutes walk from the train station and Corso Umberto where the old town streets are packed full of lovely places to eat and drink. Our room (with massive comfy bed) was spotless and spacious and cleaned daily. Breakfast was varied and plentiful with good coffee. Everyone was so helpful and friendly, would recommend 👍🏼

Great staff, nice big room.

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel staff were very helpful, and no problems with the room. We were disappointed as had specifically booked this hotel as it had an outdoor pool and all the photos showed what we thought was an indoor pool. We didn't realise until we got there you had to pay extra for the indoor facilities and the outdoor was out of use - this was not explained on the accor app. Also app was not correct as no tea or coffee facilities in room as stated

Dear Guest, Thank you for your feedback. We are happy to hear that the hotel staff were helpful and you had no issues with the room itself. We sincerely apologize for the disappointment regarding the pool facilities. We understand that you specifically chose our hotel based on the presence of an outdoor pool, and we regret that it was unavailable during your stay (as for the kettle, it is available upon request). We appreciate you bringing these issues to our attention. We strive to provide our guests with a seamless and enjoyable experience, and your feedback helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide a more positive experience that meets your expectations. Best Regards Antonello D'Onofrio Mercure Olbia FOM

Very well

Customer review rating 4.5/5

Alain Couples - Confirmed reviews ALL

The room was extremely clean, very large and nicely decorated. The staff was extremely nice and kind. The location is not bad: not downtown but at walking distance (anyway Olbia is not really a place to stay in).

Stay somewhere else

TripAdvisor rating 1.0/5

HertsLaracroft TripAdvisor review

I would never return to this hotel. The rooms need to be refurbished, it’s like stepping back into the 60s and the shower leaks all over the bathroom floor The staff are unhelpful and unpleasant except for the male waiter at breakfast. The pool looked like a pond with green algae and looked like it hadn’t been cleaned since 2015 The breakfast choice is very limited and there is no entertainment and the area isn’t very nice The restaurant’s and shops are about a 15 minute walk through the run down area I wouldn’t stay here again

Improvements required

Customer review rating 2.5/5

Queeny Friends - Confirmed reviews ALL

- Located next to the train station so not a nice view from the bedroom - Outdoor swimming pool is not well maintained at all - Old decoration of the hotel which need a good refresh and to be modernized - Spacious room and bedroom - Friendly staff - Fair breakfast buffet - Large fitness center (in which citizens have access - not only customers from the hotel) - Lovely spa (indoor pool is only accessible if you book the spa which required additional charge)

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Other web-users rate our hotel

  • 179 reviews 7.8/10 Location
  • 322 reviews 6/10 Room
  • 265 reviews 7.5/10 Service
  • 26 reviews 0/10 WiFi
  • 184 reviews 6.5/10 Comfort
  • 180 reviews 5.7/10 Breakfast
  • 119 reviews 6.2/10 Cleanliness
  • 94 reviews 5/10 Vibe

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