Hotel - Mercure Southampton Centre Dolphin
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Southampton Centre Dolphin

34 - 35 High Street  Southampton 
SO14 2HN SOUTHAMPTON
UNITED KINGDOM

1,330 reviews
TripAdvisor Rating Based on 1,330 reviews
Best price guarantee
From
From 79.00 GBP Non member rate
From 71.10 GBP Members' rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
Select your dates 79.00 GBP

Mercure Southampton Centre Dolphin

Mid-scale hotel for business trips or leisure

The Mercure Southampton Centre Dolphin is a 4 Star hotel that has stood in the heart of the city for over 500 years. Perfectly located near the main port it provides a great base to stay before and after your cruise or trip to the Isle of Wight. Within walking distance of Southampton's main shopping areas, historic harbour, Sea City museum, parks and city walls. Hampshire's top attractions including Beaulieu, the New Forest, Paultons Park and Marwell Wildlife Park are only a short drive away.

Mercure Southampton Centre Hotel is a Grade II listed building located in the heart of the city. Having recently completed a £4 million redevelopment programme, it is the perfect choice for business or pleasure.

Hotel extras

Welcome to Mercure Southampton Centre Dolphin Hotel, a stunning 99 bedroom Grade II listed building that has stood in the heart of the city for over 500 years offering a modern and contemporary feel, while retaining its traditional appeal.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Breakfast
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Southampton Centre Dolphin

34 - 35 High Street
Southampton
SO14 2HN
SOUTHAMPTON
UNITED KINGDOM

Tel: (+44)2380/386460
Fax: (+44)2380/386470

Check-in from 14h00
Check out up to 12h00
Access and transport
  • CITY LINK BUS : FREE BUS, SOUTHAMPTON STA
  • SOUTHAMPTON COACH STATION : 
  • SOUTHAMPTON AIRPORT At 5km / 3.11 miles
  • FERRY TERMINAL At 0.5km / 0.31 miles
  • SOUTHAMPTON CENTRAL At 0.5km / 0.31 miles

GPS : 50.900261, -1.403921

Our rooms

The hotel's 90 recently refurbished bedrooms offer guests a range of accommodation options including suites, family rooms and enhanced accessibility.All bedrooms are non-smoking and have complimentary WiFi access, flatscreen TV with satellite channels, hair dryer, iron and board, safe, tea and coffee making facilities and direct dial telephone.

  • Standard Room with 1 double bed
    Standard Room with 1 double bed

    Modern design, offering guests the very best in accommodation. All bedrooms offer en suite bathroom, LCD television, direct dial telephone, hair dryer, iron and ironing board, safe, controlable heating

  • Privilege Room with 1 Double Bed
    Privilege Room with 1 Double Bed

    Double Bed, Mini Fridge, Nespresso Machine, bathrobe, slippers, upgraded toiletries, complimentary water, free unlimited WIFI, iron & ironing board, LCD television, safe, tea/coffee facilities, newspaper.

  • Standard Room with Two Single Beds
    Standard Room with Two Single Beds

    All bedrooms are en suite, with LCD televisions, direct dial telephone, hair dryer, iron and ironing board, safe, controllable heating.

  • Standard Room with 1 double bed and sofa
    Standard Room with 1 double bed and sofa

    All bedrooms are en suite, with LCD televisions, direct dial telephone, hair dryer, iron and ironing board, safe, controlable heating

  • 99 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Crib on request
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

SIGNATURE Restaurant
Photo non contractuelle / Strictly non binding
Lunch 11:00 - 18:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:30 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SIGNATURE Type of cuisine: International


Signature has a contemporary design and feel. The menu will offer a range of dishes to cater for all, using fresh locally sourced ingredients. Breakfast served 6.30 - 9.30 Monday - Friday and 7.30 - 10.30 Saturday, Sundays and Bank Holidays

Find out more and book
OAK BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

OAK BAR


Modern design serving a wide range of drinks the perfect place to relax and unwind. Lounge menu available every day.

See all our restaurants and bars

Your meetings and events

Mercure Southampton Centre Dolphin Meeting Room

Our meeting rooms


  • Number of meeting rooms: 2
  • Maximum size: 120 m2
  • Maximum capacity: 120
  • Maximum banquet capacity: 100

Our customer reviews for Mercure Southampton Centre Dolphin

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 1,330 reviews
rejoice2903 2016/09/11
« Unique experience, history abounds. »

Rabbit warren of corridors and steps but it became "home" to us in between other destinations. The staff were amazingly helpful and friendly. We had to prop up the windows as the window cords were broken but we loved our stay. Some beds unfortunately were a bit tired but the staff moved us to more suitable beds(two singles rather than 1 double) with no problem. Overall, oh so convenient for us for what we were doing.

Ed C, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear rejoice2903, Thank you very much for your review. We're so pleased to read our hotel felt like home during your time with us. Thank you for your very kind comments regarding our staff, we will share this with them. I'm glad they were able to change your room efficiently for you too. We hope to welcome you back in the future. Kind Regards, Ed C

fubb212 2016/06/22
« a stay with a wedding »

The service was extremely slow for breakfast due to wedding breakfast in the next room and a vegi sausage took a total of 30 mins way too long the room was confortable and clean though and we did get our free drink even if the bar was empty

Ed C, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear fubb212, Thank you for your feedback. I'm glad to hear that you received your complimentary drink with us for being an Accor Le Club Member. I'm also pleased to read you felt your bedroom was clean and comfortable. With regards to the vegetarian sausage we will see what we can do to speed it up in future however I'm pleased we were able to cater to your dietary needs. Kind Regards, Ed C

158richard 2016/05/27
« Dolphin Hotel »

I had a short but excellent stay in Southampton at the Dolphin Hotel the hotel was comfortable and the staff friendly and helpful. Eating in the restaurant was a pleasant experience food good. Breakfast excellent. Nice bar to relax. I will visit again and can recommend.

Dawn W 2016/05/03
« 3 days business and pleasure »

I've stayed here before because it is a good central location for the city centre but also the docks. I travel by train so £1 gets me from Southampton central train station to holy rood church which is just 10metres or so from the hotel. Room 11 was compact so glad travelling alone. It's ground floor but note there are always two steps to get to that level and some rooms have another two steps to them. My room just shower so ask if you need a room with a bath when booking. No air conditioning so only control is a fan they left in the wardrobe. That said, it was fine for me in the weather. Had very comfortable 3 nights of sleep not disturbed by road noise or from revellers - including a Friday night. This room is towards the back of the hotel but a walkway runs beside the room so I had been (needlessly) concerned. Had breakfast all 3 days. Pretty standard and not cooked to order so depends what time you go. First day bacon had been out a while so looked less appetising and texture of cardboard though still warm. Selection of pastries is disappointing and I find one large pot of jam with small plastic containers to put some in unsatisfactory. Haven't eaten there otherwise as centre is very close by. You will find marks on walls etc. This is an old hotel. My room had watermarked ceiling. But it is very clean. Check in and out is efficient though can be a queue at peak time. They are used to people leaving luggage for storage so that is not an issue. I'd stay again. It's functional, staff polite on the whole, and well placed. But if you want rolling grounds and plenty of light, it maybe isn't for you.

mmowlam385 2016/04/27
« Luxury city break »

A further fantastic stay in our favourite hotel in Southampton , great staff , fantastic location ,great food With in walking distance to the mayflower and west keys shopping centre Secure car parking

2016/04/09
« Another great pre cruise stay »

Second time at the Dolphin Mecure and once again really impressed by the level of customer service there. We stayed in the Azura room. Large ground floor room, with fridge, Coffee machine, kettle, complimentary toiletries, nespresso coffee pods, tea bags, milk, bottled water and 2 soft drinks. Very comfortable bed, and spotlessly clean. Bathroom has bath with shower attachment. Large TV on wall. Convenient for West Quay shopping centre. Weatherspoon pub next door. 5 mins from cruise port.

brardv 2016/03/22
« What a disappointment »

when we arrived in our room... the painting absolutely need to get refreshed, the bathroom of my parents was really little, many doors of the ground floor are damaged, it did not meet our expectations at all for a 4 stars. However the staff is welcoming and the breakfast is absolutely lovely.

ECDolphinHotelGM, Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear brardv Thank you for taking the time to upload your comments onto Tripadvisor, we value our customer’s feedback and check the website regularly to help monitor and maintain our high standards of service I appreciate that some areas of the hotel are in need of modernisation and improvement and I am pleased to say that this is taking place. I was very pleased to hear about your comments regarding the quality of our breakfast on offer at the hotel. We have invested time and money to ensure that this service is of the highest quality. We would be delighted to welcome you back to the Mercure Southampton Centre Dolphin Hotel in the near future. Kind Regards Ed Cooper General Manager

Simon S 2016/01/06
« In Need of Refurb »

Public areas appeared OK and staff friendly enough. However, bedrooms were in desperate need of refurbishment. Have stayed in numerous Accor branded hotels throughout the world including Pullman, Sofitel, Novotel, Ibis and of course Mercure and without a doubt the quality of the bedroom including décor, bathroom and mattress was the worst we have experienced to date.

ECDolphinHotelGM, Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Simon S We at the Mercure Southampton Centre Dolphin Hotel very much appreciate all your thoughts. I would like the opportunity to address your concerns regarding the bedrooms as soon as possible and would therefore appreciate it if you could let me know your room number so that I can replace the mattress and have any maintenance issues rectified. My email address is h7876-gm@accor.com and I look forward to hearing from you in due course. Kind regards, Ed Cooper General Manager

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 79.00 GBP Non member rate
From 71.10 GBP Members' rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn points
  • I do not earn points
  • I earn Huazhu Rewards points
  • I can use my points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 860 m ibis budget Southampton Centre
ibis budget Southampton Centre
From
From 39.00 GBP Non member rate
From 37.05 GBP Members' rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
At 910 m Novotel Southampton
Hotel Novotel Southampton
From
From 86.00 GBP Non member rate
From 77.40 GBP Members' rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
At 920 m ibis Southampton Centre
Hotel ibis Southampton Centre
From
From 70.00 GBP Non member rate
From 66.50 GBP Members' rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
At 19 km Mercure Winchester Wessex Hotel
Mercure Winchester Wessex Hotel
From
From 70.00 GBP Non member rate
From 63.00 GBP Members' rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
All our hotels in SOUTHAMPTON
Select your dates 79.00 GBP Rooms from 79.00 GBP