Hotel - Hotel de l'Opera Hanoi
section.presentation.hotel.accorhotels
Mgallery by Sofitel Hotel

Hotel de l'Opera Hanoi, MGallery by Sofitel

29 Trang Tien street  Hoan Kiem district 
10000  HANOI
VIET NAM

1,386 reviews
TripAdvisor Rating Based on 1,386 reviews
See rates
Best price guarantee
From
From 3248000.00 VND Non member rate
From 3248000.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
  • Babysitting on request
  • Golf practice facilities  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
  • Babysitting on request
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Golf practice facilities  (Nearby)
  • Tennis (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

For ultimate comfort all rooms feature innovative, custom-made beds consisting of mattresses enhanced by a super-thick featherbed topper and perfectly complemented by downy soft duvets and over-sized pillows.

  • 107 rooms
  • 91 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 13 connecting rooms
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • TV with VCR
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • DDI - Direct Dialing In
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Hotel de l'Opera Hanoi

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,386 reviews

SandraLimSY 2017/05/02
« Expected more from a MGallery hotel »

The hotel and our room is nicely designed. The often-mentioned high-raised beds are not an issue; you will get used to it. For any hotel, cleaniness is always an important factor to hotel guests. For a MGallery hotel, I expected great attention to cleaniness. However, the area where one places the shower bottles and containers was moldy and quite an unpleasant sight. The shower head's pipe has a crack and so there was water coming out from the shower head and the crack. We used the mugs and spoons. On the first day, we noticed lipstick stain on one of the 2 mugs. On the second day, we noticed that the spoon was soiled from the cheese we had from the previous day. Obviously, the hotel does not like to wash the mugs and spoons properly during daily housekeeping time.

HoteldelOpera, Marketing & Communications Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review

Dear SandraLimSY Thank you for taking the time to provide us with feedback on your recent stay at Hotel de l'Opera Hanoi, MGallery by Sofitel. We appreciate very much your positive comment about the Hotel and room décor. I deeply regret to learn about the cleanliness issue and sincerely apologize tat it did not measure up to our standard or your expectation. I'm sorry for any inconvenience caused. Please be informed that our top priority has always been providing guests with excellent service, therefore your valuable comments are taken seriously and the issues have been immediately addressed. Should travel bring you back to Hanoi, please allow us to prove our passion in bringing guests memorable experiences when staying at MGallery by Sofitel. Once again, thank you for your review and we look forward to your next visit. Best regards, Ly Nguyen (Ms.) Marketing & Communications Manager

CalChoong 2016/10/11
« Business trip and stay with Hotel de l'Opera Hanoi by MGallery Collection »

I am impressive of the hotel design and friendliness of the staff. I was welcome with a warm greetings and have been acknowledged as the Le Club Accor Gold Member with free welcome drink and free room upgrades. I have been upgraded to the Suite room. The room is cozy and welcoming with great amenities. The bed is comfortable and nice to sleep on. Great bathroom design with light bulbs on the hair dressing mirror. Breakfast and dinner at the café Lautrec was amazing with lotsa of choice to choose from the menu. The check out process was smooth. Overall, my stay at the Hotel de l'Opera Hanoi by MGallery Collection was excellent and I would recommend my friends and family to stay should they visit Hanoi. I will definitely consider staying back at the Hotel de l'Opera Hanoi by MGallery Collection for my next visit to Hanoi.

exxtremely 2016/10/06
« A night in Hanoi »

My partner and I spent a quality night in Hotel de l'Opera Hanoi. We arrived a little bit late due to the traffic. Overall atmosphere is exceptional. Hotel staffs are nice and friendly. We were starving and had a good restaurant recommendation from the bar staff which turned out to save our night. Hotel room is beyond excellent - nice decor and perfect sleep quality.

Steve C 2016/07/24
« Hanoi MGallery »

Great hotel done in the traditional MGallery style. Friendly and helpful staff. Well located very close to the Opera. Massage was excellent. Lots of choice. Some little things were somewhat troublesome: As a Platinum guest I have access to the executive lounge. My colleague is not platinum, so he did not. When we wanted to work together or have a working breakfast, he is not allowed to come to my executive lounge for breakfast, and, I have to pay if I want to take breakfast in the main breakfast hall with him. Makes it challenging to work quietly when on a business trip.

HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review

Dear Steve C, Thank you very much for taking the time to write us a review on Tripadvisor and for recognize us as a great hotel with friendly and helpful staff. However, I also notice about the issue you had encountered during your stay with us. Actually we do not have an Executive Lounge at the moment and I am not really sure about what you were referring to. May I suggest you to contact me directly via h7832-mk@accor.com to discuss further about this? We would love to fully understand your comments, so that we can take action right away to improve our guest experience. Again, thank you for staying with us and it is our wish to welcome you back in a near future. Regards, Van Pham Marketing & Communications Manager

Patrick T 2016/01/27
« My stay at the Hotel de l'Opera Hanoi »

as usual, during my visit to Hanoi i would check in to this hotel because of the location and quality of the hotel. the price of the room is reasonable and the room's decor and furnishing are retro style.

HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review

Dear Patrick T, We are glad reading on your comments and how you define your experience at Hotel de l'Opera Hanoi. It is with pride and joy that we are able to provide you a pleasant stay. We will live with our values of offering our guests the excellent service they deserve. Thank you for your kind words and we are looking forward to welcoming you again in the nearest future. Regards, Van Pham Marketing & Communications Manager

NgKangWei 2016/01/21
« My first impressions »

Disappointed with the lack of lounge for a MGallery Hotel as even Novotel Siam Square in Bangkok and Novotel Max Yangon have lounges for breakfast. The location is good but may try other Accor hotels like the Sofitel Hanoi first before deciding on a regular Accor hotel. Lack of International newspaper is a minus as my mobile is too small to read e-newspapers. But the overall service is pretty good.

HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery Collection, responded to this review

Dear NgKangWei, Thank you for choosing Hotel de l'Opera Hanoi on your recent travel and recognized the quality of our services. We are sorry that your experience at our hotel is not totally perfect, because of the missing of our executive lounge and the variety of our international newspaper. I am sorry for the inconvenience it may caused. Thank you for your constructive comments as we do value direct customer feedback as well as opportunities to improve on our offering and services. We look forward to the pleasure of welcoming you back for a more enjoyable stay in nearest future. Regards, Van Pham Marketing & Communications Manager

See more In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 3248000.00 VND Non member rate
From 3248000.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 90 m Sofitel Legend Metropole Hanoi
Sofitel Legend Metropole Hanoi Hotel
From
From 243.00 USD Non member rate
From 243.00 USD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.4 km Mercure Hanoi la Gare
Mercure Hanoi la Gare
From
From 1740000.00 VND Non member rate
From 1740000.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.9 km Pullman Hanoi
Pullman Hanoi Hotel
From
From 2505600.00 VND Non member rate
From 2505600.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 7.3 km Novotel Suites Hanoi
Novotel Suites Hanoi Hotel
From
From 2140000.00 VND Non member rate
From 2140000.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in HANOI
See rates