Hotel - Hotel de l'Opera Hanoi
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Mgallery by Sofitel Hotel

Hotel de l'Opera Hanoi, MGallery by Sofitel

29 Trang Tien street  Hoan Kiem district 
10000  HANOI
VIET NAM

1,278 reviews
TripAdvisor Rating Based on 1,278 reviews
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Select your dates 230.00 USD
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
  • Babysitting on request
  • Golf practice facilities  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
  • Babysitting on request
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Golf practice facilities  (Nearby)
  • Tennis (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

For ultimate comfort all rooms feature innovative, custom-made beds consisting of mattresses enhanced by a super-thick featherbed topper and perfectly complemented by downy soft duvets and over-sized pillows.

  • 105 rooms
  • 91 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 6 connecting rooms
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • TV with VCR
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • DDI - Direct Dialing In
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Hotel de l'Opera Hanoi

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,278 reviews

CalChoong 2016/10/11
« Business trip and stay with Hotel de l'Opera Hanoi by MGallery Collection »

I am impressive of the hotel design and friendliness of the staff. I was welcome with a warm greetings and have been acknowledged as the Le Club Accor Gold Member with free welcome drink and free room upgrades. I have been upgraded to the Suite room. The room is cozy and welcoming with great amenities. The bed is comfortable and nice to sleep on. Great bathroom design with light bulbs on the hair dressing mirror. Breakfast and dinner at the café Lautrec was amazing with lotsa of choice to choose from the menu. The check out process was smooth. Overall, my stay at the Hotel de l'Opera Hanoi by MGallery Collection was excellent and I would recommend my friends and family to stay should they visit Hanoi. I will definitely consider staying back at the Hotel de l'Opera Hanoi by MGallery Collection for my next visit to Hanoi.

exxtremely 2016/10/06
« A night in Hanoi »

My partner and I spent a quality night in Hotel de l'Opera Hanoi. We arrived a little bit late due to the traffic. Overall atmosphere is exceptional. Hotel staffs are nice and friendly. We were starving and had a good restaurant recommendation from the bar staff which turned out to save our night. Hotel room is beyond excellent - nice decor and perfect sleep quality.

Steve C 2016/07/24
« Hanoi MGallery »

Great hotel done in the traditional MGallery style. Friendly and helpful staff. Well located very close to the Opera. Massage was excellent. Lots of choice. Some little things were somewhat troublesome: As a Platinum guest I have access to the executive lounge. My colleague is not platinum, so he did not. When we wanted to work together or have a working breakfast, he is not allowed to come to my executive lounge for breakfast, and, I have to pay if I want to take breakfast in the main breakfast hall with him. Makes it challenging to work quietly when on a business trip.

HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery by Sofitel, responded to this review

Dear Steve C, Thank you very much for taking the time to write us a review on Tripadvisor and for recognize us as a great hotel with friendly and helpful staff. However, I also notice about the issue you had encountered during your stay with us. Actually we do not have an Executive Lounge at the moment and I am not really sure about what you were referring to. May I suggest you to contact me directly via h7832-mk@accor.com to discuss further about this? We would love to fully understand your comments, so that we can take action right away to improve our guest experience. Again, thank you for staying with us and it is our wish to welcome you back in a near future. Regards, Van Pham Marketing & Communications Manager

Patrick T 2016/01/27
« My stay at the Hotel de l'Opera Hanoi »

as usual, during my visit to Hanoi i would check in to this hotel because of the location and quality of the hotel. the price of the room is reasonable and the room's decor and furnishing are retro style.

HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery by Sofitel, responded to this review

Dear Patrick T, We are glad reading on your comments and how you define your experience at Hotel de l'Opera Hanoi. It is with pride and joy that we are able to provide you a pleasant stay. We will live with our values of offering our guests the excellent service they deserve. Thank you for your kind words and we are looking forward to welcoming you again in the nearest future. Regards, Van Pham Marketing & Communications Manager

NgKangWei 2016/01/21
« My first impressions »

Disappointed with the lack of lounge for a MGallery Hotel as even Novotel Siam Square in Bangkok and Novotel Max Yangon have lounges for breakfast. The location is good but may try other Accor hotels like the Sofitel Hanoi first before deciding on a regular Accor hotel. Lack of International newspaper is a minus as my mobile is too small to read e-newspapers. But the overall service is pretty good.

HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery by Sofitel, responded to this review

Dear NgKangWei, Thank you for choosing Hotel de l'Opera Hanoi on your recent travel and recognized the quality of our services. We are sorry that your experience at our hotel is not totally perfect, because of the missing of our executive lounge and the variety of our international newspaper. I am sorry for the inconvenience it may caused. Thank you for your constructive comments as we do value direct customer feedback as well as opportunities to improve on our offering and services. We look forward to the pleasure of welcoming you back for a more enjoyable stay in nearest future. Regards, Van Pham Marketing & Communications Manager

allanma101 2015/12/23
« Excellent hotel. Highly recommend. »

My wife and I stayed in this hotel for 3-nights and had a wonderful time. I cannot think of anything negative at all about this hotel. If you find a good rate for this hotel, don't hesitate to book. Here is a quick summary: - Location: It is in a quieter part of the French Quarter but close to all of the main attractions. A few minutes walk from the lake and night market. - Breakfast: Our rate included breakfast. Amazing spread and very delicious. Good mix of Vietnamese and Western foods. Beef Pho was really good! - Service: Great service. They work hard to ensure you are happy. Expect 5-star treatment. - Rooms: Rooms are big and very well appointed. Bed and linens are high quality and very comfortable. Bathrooms are stocked with L'Occitane soaps/shampoos which was nice. We were welcomed with a nice fruit plate and chocolates. Room was very clean and quiet. Slept very well. Overall an excellent stay. Vietnam is a pretty inexpensive country to visit. I thought the hotel offered great value.

HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery by Sofitel, responded to this review

Dear Allanma101, We are glad reading on your comments and how you define your experience at Hotel de l' Opera Hanoi. Thank you for recognizing the service rendered by our attentive and helpful associates. It is with pride and joy that we are able to provide you a memorable stay. We will live with our values of offering our guests the excellent service you well-deserve. We thank you for your continuous support and we hope you have another enjoyable stay with us! Sincerely, Van Pham Marcom Manager

NHSEGUY 2015/12/19
« Almost Perfect stay »

Excellent Stay, nearly perfect : Room was gorgeous, incredible island bathtube opening on the Suite ! Decoration and layout were so judicious Also Service and kindness of the Staff were Outstanding. I can only strongly recomment this promise. (The only negative point was that they forgot to forward me a parcel , hopefully with nothing vital.)

HoteldelOpera, Manager at Hotel de l'Opera Hanoi - MGallery by Sofitel, responded to this review

Dear NHSEGUY, Thank you very much for choosing to stay at Hotel de l'Opera Hanoi. We are very pleased to know that you had an enjoyable stay with us. Your nice review brought us smiles and will surely be helpful to TripAdvisor community. However, I regret to learn about the parcel that had not been delivered to you as expected. Please contact us directly at h7832-fo7@accor.com to discuss more details about the case. I am sorry for any inconvenience it may cause. We will be very excited to welcome you back and experience another memorable stay in the nearest future. Sincerely, Van Pham Marcom Manager

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