Hotel - ibis London Shepherds Bush - Hammersmith
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Ibis Hotel Hotel

ibis London Shepherds Bush - Hammersmith Hotel

3-5 Rockley road 
W14 0DJ  LONDON
UNITED KINGDOM

1,909 reviews
TripAdvisor Rating Based on 1,909 reviews
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From 79.00 GBP Non member rate
From 75.05 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Free Wi-Fi

  • 128 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
    • 220/240 V AC
    • Air Cooling System
    • Automatic air control
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis London Shepherds Bush - Hammersmith

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,909 reviews
785gilliann 2017/05/19
« hidden gem »

Amazing Hotel, great staff, very clean comfortable beds....brilliant breakafast with avocado, lovely cheese and nice ham as well as full english very good quality for what you pay The hidden gem of Ibis hotels

Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Oh 785gilliann, This is so nice from you !! Thanks a lot for this lovely comment, this is great to received your feedback ! We hope to see you soon again! Thanks a lot once more Laureen form the Hidden Gem !

dave-sabine 2017/05/08
« Good base for central London... »

This Ibis hotel is fairly new and well situated for the Westfield shopping mall as well as the underground train service into central London - about 15 minutes. We have stayed twice and it is our hotel of choice when we go to London. Parking at Westfield costs around £6 for 24 hours and is a 5 minute walk away. The rooms are quiet and the staff really helpful. Breakfast and dinner are available at the hotel and Shepherds Bush is a lively area with lots of restaurants and food outlets. Definitely recommend this hotel.

Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Hello dave-sabine Amazing 5/5 this is so nice !! It is always a pleasure to have you at the hotel and we hope to see you a third time. Thanks a lot for recommending us, we will take care of your friends!!

27tonik 2017/04/11
« below budget »

free open wifi to the public means you cannot work whilst at the hotel if your business have secured servers which wa frustrating. I offered to pay to access their secure wifi so I could work but they weren't happy to accommodate my business needs. The staff are more than helpful, however I had an email confirming express check out as my card was taken at the time of booking however after physically checking out I received a call requesting I give y card details to pay for the hotel over the phone. Room was sort of clean apart from the smear across the bathroom door, the issue is if someone sneezes, runs a tap, flushes a toilet or speaks you hear it all in your room. Breakfast was mediocre, overcooked bacon, cold hash browns and sausages, a ban marie which doesnt cook a boiled egg, it took me 3 attempts and the 3 minute timer needs adjusting it should be at least 6 minutes as the water doesnt boil to cook your egg.

Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Hello 27tonik, I am really sorry to learn your comment. Regarding our secure wifi, we are not able to share it for security reason. I will let my team know about the breakfast and do all my best to improve our service. I wish we will be able to serve you better in the future and be ensure that I will share your comment with the team. In Ibis are always looking forward providing the best quality of service, this i why your feedback are really important to us. Thanks again Laureen

Guernseygal2015 2017/04/04
« Convenient Location »

Hotel booked as we were going to a concert at the Shepherds Bush O2. Hotel very close to O2, the tube station, Westfield shopping centre, lots of great places to eat and a Brew Dog pub. The room was surprisingly spacious and very comfortable. Hairdryer and kettle provided. Nice touch to get a £5 voucher if you opt not to have your room cleaned.

Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Hello Guernseygal2015, Thanks a lot for your lovely comment, I hope the concert was good at the O2, it was full !!! We hope to see you soon, for a next show or just because you want to chat with us! Have a lovely day Laureen

Cerrys W 2017/02/25
« Very good value for money »

Very good for how much you pay, breakfast was lovely and also great value for money, the room was wonderful lots of space and perfect for a short trip, the online check in saved me a lot of time when I got there.

Emilie D, General Manager at Ibis London Shepherds Bush, responded to this review

Thank you Cerrys for your lovely comment and for sharing your experience with the online check-in, we hope to see you again very soon! All the best Raphaella

StianSNorway 2016/12/26
« 10 days before Christmas 2016 »

Me and my partner stayd at Ibis Sheperds Bush for 10 days before Chrostmas, and we had a lovely time. This is the second time we stayd at this hotel. We are very satisfied with Ibis in general. Sheperds Bush is not London city city if u know what i mean, but it has lots shopping places. good eating places, a very big shopping center(Westfield), and other things.

Emilie D, Manager at Ibis London Shepherds Bush, responded to this review

Dear StianSNorway, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and it would be a pleasure to greet you and your partner a 3rd time ! Sincerely,

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