Hotel - ibis Hong Kong Central and Sheung Wan
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Ibis Hotel Hotel

ibis Hong Kong Central and Sheung Wan Hotel

No 28 Des Voeux Road West  Sheung Wan 
  HONG KONG
HONG KONG

2,864 reviews
TripAdvisor Rating Based on 2,864 reviews
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Select your dates 644.00 HKD
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Languages spoken at the hotel
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 550 rooms
  • 462 non-smoking rooms
  • 12 rooms for people with reduced mobility
  • 32 connecting rooms
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Hong Kong Central and Sheung Wan

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,864 reviews

stretch7250_1 2017/02/08
« Reat rooms, good food »

Although a fair way from MTR access to this hotel is still reasonable with a free shuttle bus from Airport Express/IFC to the hotel with just a few stops in between. The reservation staff were very friendly, knowledgeable and helpful. I will stay here again when my journeys take me in this direction

Soorendrana N 2017/02/02
« comfortable size room »

I stayed there with my family for 4 days. The room were of comfortable size and the bed was enough to sleep 3.The staff were polite but could have been more helpful (they were very brief in clarifications requested and does not provide elaborate explanations). The hotel provides complimentary water which is good. The breakfast can be improved: I had the impression many items on the breakfast buffet like the pastries/bread were not fresh. The service quality can also be improved:The liquid soap for the shower was never re-filled. All in all to be fair a good budget hotel.

IBIS H, General Manager at Ibis Hong Kong Central & Sheung Wan Hotel, responded to this review

Dear Soorendrana N, Thank you for taking the time to share your feedback regarding your recent stay with us and I am sorry that our service did not meet with your standard. We usually receive positive comments about our staff and how helpful and friendly they are, however I apologise that you were not met with this same expectation. Your feedback is important to us and I have passed your comment to the team for improvement. I note your comment about the breakfast food item and have also extended your feedback to our Restaurant Manager for her review with the team. I apologise if 3 in 1 solution was overlooked, I would kindly suggest you can call our housekeeper for refill and we would be delighted to do so upon receiving your call. We do hope that we have another opportunity to welcome you back again on your next visit to Hong Kong. Kind Regards, Simone Hansen General Manager

klissi2015 2017/01/26
« Our stay from January 4th untill January 19th 2017 »

Since the guests have booked a double-room, there should be 2 breakfasts every morning, and not only one. The breakfast quality should be better, e.g. more whole wheat bread and more different kinds of fruit.

IBIS H, General Manager at Ibis Hong Kong Central & Sheung Wan Hotel, responded to this review

Dear klissi2015, Thank you for your valuable comments. I have noted your comment about the variety of breakfast food items and have also extended your feedback to our Restaurant Manager for her review with the team. We will be more than glad to welcome you in our hotel again. Kind Regards, Simone Hansen General Manager

doreenc163 2017/01/23
« Good Location »

Hotel is in a good location, easily accessible to shopping, eating estalishments by Airport public bus and MTR. The room is clean and wi-fi is good. We tried their morning breakfast and the spread was good.

Nikolaisang 2017/01/16
« Quit Nice »

First time i stayed at this hotel with my family, i have a good impression, hotel quit nice, room is small like others hotel in Hong Kong but clean, bath room also clean, reception and other staff very coorperatif, helpful and kind.

IBIS H, General Manager at Ibis Hong Kong Central & Sheung Wan Hotel, responded to this review

Dear Nikolaisang, It is glad to know that you had a good impression on your recent stay with us and I do hope that we have the chance to welcome you back again soon. Kind Regards, Simone Hansen General Manager

Wifi F 2016/12/10
« Improving »

A repeated stay at this hotel. This time an improvement seen from check in staff and the F&B department. Hotel is presented with all neccessity and location for my needs are met. Recongition from my club membership level this time is nice to see and the relocation of the club table away from the back corner felt more loyal. Great work.

IBIS H, General Manager at Ibis Hong Kong Central & Sheung Wan Hotel, responded to this review

Dear Wifi F, Thank you for sharing your feedback and I am happy that you have returned back to the hotel again. I am pleased to read that you were happy with our efforts to step up our service and recognition towards our loyal guests and members. I look forward to welcoming you back again on your next visit to Hong Kong. Kind Regards, Simone Hansen General Manager

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