Hotel - ibis Styles Frankfurt City
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Ibis Styles Hotel

ibis Styles Frankfurt City Hotel

Moselstrasse 12 
60329  Frankfurt Am Main
GERMANY

711 reviews
TripAdvisor Rating Based on 711 reviews
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From 75.00 EUR Non member rate
From 71.25 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Billiards/Snooker  (Nearby)
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying, Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Billiards/Snooker  (Nearby)

Catering

  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 94 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Styles Frankfurt City

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 711 reviews

FIL121 2017/02/23
« Decent »

It was a pretty decent hotel, clean and orderly. The staff was friendly however the sink in our room leaked and the shower didn't drain properly. Wi-Fi was a little slow though it always worked. TV had very little channels. Breakfast was very good.

g-cardozo 2016/10/27
« Smiply the worst hotel experience due a bad behavior manager »

We arrived at the hotel lobby and there were two guests checking in and there was one person with this two guests and another worker on the phone. For the subject of the conversation it was a private call. Anyway, this man did not end his call to check us in. So we waited the other guests to be attended and came our turn. The attendant was verry polite, handed us two keys (cards) for our rooms, as we solicited, gave the welcome drink I was entilted as a Platinum member of Le Club. I asked for a late check out and she said they were fully booked but she said she could ask the manager and we said it would be kind of her. So she spoke to the man who was on the phone since we steped in the hotel about the late check out. She didn´t even finish asking him and he said it was not possible. Meanwhile she finishes explaining to us about breakfast, restaurants, handling maps and on, the manager started yelling at her in german, in front of us in the midle of the lobby. We did not get the subject, but he was stupid with her, yelling in front of guests and other worker that arrived while we were checking in. This so called manager, that clearly don´t know how to threat his staff, neither the hotel´s guests must have some classes of human contact, because he acts as a cave man. At least the woman did not back off and spoked back to him (in german, so we did not understand). I like Accor Hotels verry much, but this experience was terrible.

MStavros 2016/04/03
« Reliable, good, business hotel »

This Ibis-branded property is an economical option with a solid level of comfort and amenities, yet a truly outstanding breakfast buffet. The rooms are clean and tidy, but simple. The beds are reasonably good too. I was a little puzzled about the absence of blackout curtains. Fortunately, the heaters worked very well on a bitterly cold night. I really can't rave enough about the big, beautiful breakfast. So much variety and quality. It's really quite enough to make the entire stay worth it, and for the cost of the room, the breakfast is a real bargain! Try the curry chutney! It's amazing. In sum, it's a good, affordable hotel, suitable for short, business stays with excellent food.

Salvatore D 2015/10/26
« Good location »

It is located in heart of Frankfurt city, very close to business area and main train station in 5 minutes by walk. I reserved double bed and bed was very comfortable, but I can not say same thing for the shower. The renovation has just started at my arrival date to hotel, elevator was not working. Nothing to drink at lobby, except for bier.

KMS1342 2015/10/09
« Worst Ibis experience ever »

I am in my 70s and have to use a stick for walking. I travel extensively and have used Ibis etc as my preferred hotel. On arrival at Frankfurt City with a suitcase & heavy briefcase, the directions to my room were to take a flight of steep steps to the lift and when leaving the lift a further flight of curving steps. This was not easy. I found that neither desk light nor TV worked. On returning to the desk, I was allocated another room 2 floors higher. Back up the stairs & lift, move luggage using lift & stairs - then return the original key to reception & climb back up. Reception had no awareness of my Accor gold status so had a 'discussion' to get my free drink. When I woke, I found thaat the room smelt of urine. Reported this. Was also shewn an alternative routs to my room - a different lift and just 3 steps down ! That evening, it seemed that some cleaning had been done, but next morning there still was a smell of urine. Thank god I was checking out. This is the worst hotel experience I have had in over 50 years - thank you Ibis

Frederick G 2015/09/21
« Could be better ! »

Easily accessible from the Central Train Station and very convenient for any business at the Messe. The room was rather small and some of the furniture, primarly the curtains, were good for replacement.

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