Hotel - Sofitel Dubai Downtown
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Sofitel Hotel

Sofitel Dubai Downtown Hotel

Sheikh Zayed Road  Downtown Dubai 
  Dubai
UNITED ARAB EMIRATES

1,796 reviews
TripAdvisor Rating Based on 1,796 reviews
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Sofitel Dubai Downtown Hotel

French luxury and local cuisine in the world's most exciting cities

The finest in French luxury awaits at Sofitel Dubai Downtown hotel. This five-star destination offers panoramic views of Burj Khalifa, the world's tallest building, and the epic Dubai Fountain. Business travellers are close to the conferences at the World Trade Centre; the hotel's impressive events venues are ideal for meetings and receptions for up to 500 people. Savour international cuisines at our fine restaurants, and enjoy cocktails and Lebanese delicacies at the Mosaic Pool and Lounge.

An air-conditioned walkway connects Sofitel Dubai Downtown with Dubai Mall, the world's largest, with over 600 shopping destinations. Relax on the white sands of nearby Jumeirah Beach, gaze at the breathtaking views of the city from the Marina Walk, or take a boat cruise to see the skyline from the water. For an adrenaline rush in the desert, try dune bashing in an SUV, take a camel ride or take off on a magic carpet ride over the Dubai Desert Conservation Area in a Hot air balloon tour.

Hotel extras
  • A privileged central location
  • An easy stroll to Dubai Mall
  • Polished design and exceptional comfort
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)

Catering

  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 11 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Hotel - Sofitel Dubai Downtown

Sheikh Zayed Road
Downtown Dubai

Dubai
UNITED ARAB EMIRATES

Tel: (+971)04/5036666
Fax: (+971)04/5036667

Check-in from 15h00
Check out up to 12h00
Access and transport
  • BURJ DUBAI METRO STATION : All, BURJ DUBAI METRO
  • DUBAI INTERNATIONAL AIRPORT At 15.9km / 9.88 miles

GPS : 25.200693, 55.269153

Our rooms

Geometric Chic motifs, the soft down of a Sofitel MyBed, stunning views of Downtown Dubai and the coastline, high technology, Nespresso coffee machine and signature amenities in each of our 350 rooms and suites.Discover unique color themes and Geometric Chic motifs in all of our 76 Suites. Impressive views of the city, a unique set of services and access to the Club Millésime to gratify your every need.

  • CLASSIC ROOM - KING SIZE BED, COASTLINE AND SHEIKH ZAYED VIEW
    CLASSIC ROOM - KING SIZE BED, COASTLINE AND SHEIKH ZAYED VIEW Luxury Room

    49m² (527sqf), warm and elegant contemporary design, Coastline and Dubai city view, free WiFi, coffee machine, Bose wave, HD TV, unique comfort: MyBed, spacious Coastline view bathroom with separate shower and tub, working space.

  • CLASSIC ROOM - 2 SINGLE BEDS, COASTLINE AND SHEIKH ZAYED VIEW
    CLASSIC ROOM - 2 SINGLE BEDS, COASTLINE AND SHEIKH ZAYED VIEW Luxury Room

    49m² (527sqf), warm and elegant contemporary design, Coastline and Dubai city view, free WiFi, coffee machine, Bose wave, HD TV, unique comfort: MyBed, spacious Coastline view bathroom with separate shower and tub, working space.

  • LUXURY PREMIUM ROOM - KING SIZE BED, BURJ KHALIFA VIEW
    LUXURY PREMIUM ROOM - KING SIZE BED, BURJ KHALIFA VIEW

    46m² (495ft²), warm and elegant contemporary design, partial Burj Khalifa and downtown view, free WIFI, coffee machine, Bose wave, HD TV, unique comfort: MyBed, spacious coastline view, bathroom with separate shower and tub, working space.

  • LUXURY PREMIUM ROOM, TWIN SIZE BED, BURJ KHALIFA VIEW
    LUXURY PREMIUM ROOM, TWIN SIZE BED, BURJ KHALIFA VIEW

    46m² (495ft²), warm and elegant contemporary design, partial Burj Khalifa and downtown view, free WIFI, coffee machine, Bose wave, HD TV, unique comfort: MyBed, spacious coastline view, bathroom with separate shower and tub, working space.

  • LUXURY ROOM - KING SIZE BED, CORNER ROOM WITH BURJ KHALIFA VIEW
    LUXURY ROOM - KING SIZE BED, CORNER ROOM WITH BURJ KHALIFA VIEW Luxury Room

    49m² (527sqf), corner room with warm and elegant contemporary design, with a Partial view over Burj Khalifa, free WiFi, coffee machine, Bose wave, HD TV, optimum comfort: MyBed, spacious bathroom with separated shower and tub, working space.

  • LUXURY PREMIUM CLUB ROOM - KING SIZE BED, COASTLINE AND SHEIKH ZAYED VIEW, LOUNGE ACCESS
    LUXURY PREMIUM CLUB ROOM - KING SIZE BED, COASTLINE AND SHEIKH ZAYED VIEW, LOUNGE ACCESS Luxury Room Club Sofitel

    53m² (570ft²), warm and elegant contemporary design, with a view over the coastline, free WIFI, coffee machine, Bose wave, HD TV, optimum comfort: MyBed, spacious bathroom with separate shower and tub, working space. Executive lounge access.

  • JUNIOR SUITE - KING SIZE BED , EXTRA SITTING AREA, BURJ KHALIFA VIEW
    JUNIOR SUITE - KING SIZE BED , EXTRA SITTING AREA, BURJ KHALIFA VIEW Junior Suite

    63m² (678sqf), warm and elegant contemporary design, free WiFi, Partial Burj Khalifa view, coffee machine, HD TV, high level of comfort: MyBed, Bose System, large bathroom with separate tub and shower. Executive lounge access.

  • PRESTIGE SUITE - SEPARATE LIVING ROOM, COASTLINE AND SHEIKH ZAYED VIEW, LOUNGE ACCESS
    PRESTIGE SUITE - SEPARATE LIVING ROOM, COASTLINE AND SHEIKH ZAYED VIEW, LOUNGE ACCESS Prestige Suite

    83m² (893sqf),masterpiece suite, King size bed, seperate living room, HD TV, free WiFi, coffee machine, high level of comfort:MyBed, Bose System, large bathroom with seperate tub, shower, selection of luxurious bath amenities.Executive lounge access.

  • OPERA SUITE - SEPARATE LIVING ROOM, BURJ KHALIFA AND DUBAI SKYLINE VIEWS, LOUNGE ACCESS
    OPERA SUITE - SEPARATE LIVING ROOM, BURJ KHALIFA AND DUBAI SKYLINE VIEWS, LOUNGE ACCESS Opera Suite

    90m² (968sqf), masterpiece suite, King size bed, separate living room, HD TV, free WiFi, Partial Burj Khalifa view, high level of comfort: MyBed, Bose System, large bathroom with separate tub, shower. Executive lounge access.

  • PRESIDENTIAL SUITE - 2 BEDROOMS, BURJ KHALIFA VIEW, BUTLER, LOUNGE ACCESS
    PRESIDENTIAL SUITE - 2 BEDROOMS, BURJ KHALIFA VIEW, BUTLER, LOUNGE ACCESS PRESIDENTIAL SUITE, Burj Khalifa view, Dubai airport transfer, butler, lounge access

    147m² (1,582sqf), masterpiece suite, King size bed, separate living room, HD TV, Bose System, free WiFi, Partial Burj Khalifa view, coffee machine. Large bathroom: separate tub, shower, luxurious bath amenities. Executive lounge access.

  • ROYAL SUITE - BURJ KHALIFA VIEW, DUBAI AIRPORT TRANSFER, BUTLER, LOUNGE ACCESS
    ROYAL SUITE - BURJ KHALIFA VIEW, DUBAI AIRPORT TRANSFER, BUTLER, LOUNGE ACCESS Signature Suite & Apartments

    243m² (2,615sqf), masterpiece suite, King size bed, separate living room, HD TV, Bose System, free WiFi, Partial Burj Khalifa view. Large bathroom: separate tub, shower, luxurious bath amenities. Executive lounge access.

  • 350 rooms
  • 305 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

WAKAME Restaurant
Lunch 12:00 - 15:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 00:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

WAKAME Type of cuisine: Other cooking style


Explore a feast of contemporary Asian inspired cuisine with a stylish edge whilst sipping on innovative beverages, handcrafted from seasonal fruits and fine spirits.

Find out more and book
INKA Restaurant
Dinner 18:00 - 00:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

INKA Type of cuisine: Other cooking style


Inka is a modern Peruvian Restaurant and Lounge located on the 31st floor. The venue welcomes you to feast of teasing palate delights as you are transported on a culinary journey through Peru.

Find out more and book
JAAN AT THE PENTHOUSE Restaurant
Photo non contractuelle / Strictly non binding
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

JAAN AT THE PENTHOUSE Type of cuisine: Indian

Find out more and book
LA PATISSERIE Restaurant
Lunch 07:00 - 00:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LA PATISSERIE Type of cuisine: Cafe


The lobby lounge serves up delicious sweet treats, snacks, and a range of coffees and teas perfect for a casual meeting or a quick bite. With a range of bespoke macarons to choose from, Chef's handmade delights are renowned in the city

Find out more and book
LES CUISINES Restaurant
Lunch 12:30 - 15:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:30 - 22:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LES CUISINES Type of cuisine: International


Open kitchens - from Arabic to Italian to Chinese - tempt diners with exotic aromas and top-quality, fresh ingredients. Explore a world of tastes and flavors in this family-friendly restaurant, open for breakfast, lunch and dinner.

Find out more and book
See all our restaurants
INKA Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

INKA


Inka is a modern Peruvian Restaurant and Lounge located on the 31st floor. With a contemporary and sleek design complemented by a plush, sophisticated interior, Inka offers a breathtaking scene through its windows.

MOSAIC POOL AND LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
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  • Fri
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MOSAIC POOL AND LOUNGE


Amazing views from our unique rooftop featuring two pools and a lounge overlooking Burj Khalifa, the world's tallest tower. A perfect place to relax during day time and a trendy Arabic Lounge in the evening serving cocktails & Lebanese delicacies.

ABOVE Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ABOVE


With its chic design, laid-back atmosphere and spectacular view of the city's iconic skyline, Above is one of the best lounges in Dubai with a choice of exotic cocktails, an extensive grape and tasty bar snacks, complete with the full VIP experience.

See all our bars
See all our restaurants and bars

Your meetings and events

Sofitel Dubai Downtown Meeting Room

Our meeting rooms


  • Number of meeting rooms: 11
  • Maximum size: 460 m²
  • Maximum capacity: 600
  • Maximum banquet capacity: 450

Our customer reviews for Sofitel Dubai Downtown

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,796 reviews
BKM-SG 2017/01/09
« Short trip to Dubai »

This hotel location is excellent, within town and very near to a Metro station. The next stop is Dubai Mall but be prepared to take a walk before reaching the mall. As the benefit for Accor platinum member my wife and I was upgraded to a big and nice room with both views of the Burj Kaliffah and the sea view. Much appreciated this wonderful gasture. Everything during our stay was great except a small setback during breakfast, our egg was not done as our request on the second day as the staff was not attentive when we were making our request; worse blame it to the kitchen staff. (If that is the case she should not serve the egg to us) Another issue was we were not allow to have our breakfast in the main restaurant except in the lounge with very limited choices of which this is our first encounter after staying in many Accor hotels. Other than some minor hiccups we are still looking forward to stay in this beautiful hotel on our next Dubai trip.

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear BKM-SG, Thank you for sharing your feedback on TripAdvisor following your stay at Sofitel Dubai Downtown. I am pleased to read that you had a pleasant stay with us and that the convenient location of the hotel worked very well for you. On the other hand, I regret that some aspects of your stay did not meet your expectations and I offer my sincere apologies of this affected your stay. Rest assured that your feedback has been shared with the relevant department for review and any necessary action. Thank you for choosing Sofitel Dubai Downtown and we look forward to welcoming you back soon. Sincerely, Ammar Hilal General Manager

noelv2017 2017/01/07
« Dubai Extraganza »

Hotel staff very polite and courteous except the person in the business centre. Very clean and well appointed all you would expect of a hotel of this calibre good restaurants. Swimming pool area great views and well appointed. Well located near to Dubai Mall and train station. It is 3rd time we have stayed at this hotel

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear noelv2017, Thank you very much for posting your wonderful review on TripAdvisor. I am glad that you were pleased with the modern facilities and the cleanliness of the hotel, as well as the very convenient location, being close to Dubai Mall and the metro station. We thank you for choosing Sofitel Dubai Downtown and we look forward to welcoming you back soon. Feel welcome, Ammar Hilal General Manager

15aamirr 2016/12/28
« General »

One issue that hotel and guest should consider, which is crosstalk transfer between toilets. Person inside the toilet can easily hear the talk in the next room toilet which means there is no crosstalk attenuators in the duct system and may be the divided walls are not acoustically isolated. Otherwise everything was perfect.

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear 15aamirr, Thank you very much for choosing Sofitel Dubai Downtown and for sharing your constructive feedback. I have shared your comments with my team for future consideration and I appreciate that you have brought it to my attention. Once again, thank you for your feedback and we hope to welcome you back soon at Sofitel Dubai Downtown. Feel welcome, Ammar Hilal General Manager

Dgill268 2016/10/19
« Fabulous Dubai »

We have just returned home after a fantastic five nights at the Sofitel Dubai Downtown which was a break whilst travelling between the UK and New Zealand. What a fabulous time we had. The location was perfect, just walking distance from the Dubai Shopping Mall and the Burj Khalifa. There were so many amazing trips and activities to do I think we will have to return some time to do some more.

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear Dgill268, Thank you for sharing your wonderful review on TripAdvisor following your stay at Sofitel Dubai Downtown. It is truly delightful to know that you thoroughly enjoyed your stay with us and that you were pleased with the excellent location of the hotel being close to Burj Khalifa and Dubai Mall. We thank you for choosing Sofitel Dubai Downtown and we look forward to welcoming you back on your next visit to Dubai. Feel welcome, Ammar Hilal General Manager

Arnold1004 2016/10/11
« Superb hotel »

I loved staying at the Sofitel Downtown Dubai. Firstly, the location is ideal. You are very close to the Dubai Mall as well as the Burj Khalifa. The hotel is modern and spacious. The rooms are the largest I have ever seen with every modern con. The service is excellent and is the buffet breakfast. I would give it top marks. I will certainly stay here again when I next return to Dubai.

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear Arnold1004, Thank you for posting your review on TripAdvisor following your stay with us at Sofitel Dubai Downtown. It is great to know that the very convenient location of the hotel worked very well for you. I am also glad that you were pleased with your spacious room, the lovely breakfast buffet and most of all, the services provided to you by our team of incredible colleagues. It is such a pleasure to share your wonderful comments to them. On behalf of the entire team, we thank you for choosing Sofitel Dubai Downtown and we look forward to welcoming you back again soon. Feel welcome, Ammar Hilal General Manager

DevynDB 2016/09/21
« Outstanding hotel »

We recently stayed at the Sofitel Dubai downtown for my husbands birthday. The hotel is superb in every way - location, distance to the Dubai metro and air conditioned walkways to The Dubai Mall. We were fortunate to be upgraded to a suite for our stay, which was a wonderful surprise and made our stay here a pleasure. Special thank you to Khaled for his outstanding service at check-in. We will be back here again and will be looking forward to spending time at this wonderful hotel.

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear DevynDB, Thank you for choosing to stay at Sofitel Dubai Downtown and for posting a review of your stay on TripAdvisor. It is great to know that you had a magnifique stay with us and that you were pleased with the privileged location of the hotel, the room upgrade and the services received particularly from Khaled. Your feedback has been shared with him and the entire team. We thank you for your feedback and we look forward to having you stay with us again in the near future. Feel welcome, Ammar Hilal General Manager

basit1970 2016/07/23
« VERY NICE HOTEL »

its very nice hotel luxury beautiful on shaikh zaid road its very near and clos to dubai mall. all staf are good they are smilling. miss/sindy she helps me to upgrade my room. very thanks to her and all staff

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear basit1970, Thank you for posting an excellent rating of your recent stay at Sofitel Dubai Downtown. It is delightful to read that you had a magnifique stay with us. I am pleased to know that you were happy with the convenient location of the hotel, and the great service received from our Ambassador Sinddy. We hope to have the opportunity of welcoming you back again at Sofitel Dubai Downtown. Best regards, Ammar Hilal General Manager

amyr19x 2016/06/12
« unbelievable! »

Had the most amazing stay at the Sofitel downtown. Could not fault one thing! The staff could not do enough for you, every afternoon they would knock at your room offering you fresh snacks and drinks which we thought was amazing! Very friendly hotel and located in such a good area by Dubai mall and Burj Kalifa/ fountains. With Jumeirah only 15 minute taxi ride away. Only thing is when we arrived we had to put a 2000 aed deposit down which is roughly 400 gbp. As we wasn't informed about this we held the deposit on our Visa card. Just a heads up to make sure you have it!

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear amyr19x, Thank you for choosing to stay at Sofitel Dubai Downtown and for posting a review on TripAdvisor. I am pleased to know that you had a magnifique stay with us and that you were happy with the exceptional service you received from our ambassadors, as well as, enjoyed the snacks trolley offered in the afternoon during your stay. I am also glad that the convenient location of the hotel worked very well for you. With regard to the deposit, please be assured that this is a standard practice in most hotels to cover incidentals and is absolutely refundable upon check out if not consumed. Thank you for sharing your feedback and we hope to welcome you back soon on your next visit to Dubai for another magnifique stay. Feel welcome, Ammar Hilal General Manager

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