Hotel - Sofitel Dubai Downtown
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Sofitel Hotel

Sofitel Dubai Downtown Hotel

Sheikh Zayed Road  Downtown Dubai 
  Dubai
UNITED ARAB EMIRATES

1,945 reviews
TripAdvisor Rating Based on 1,945 reviews
Best price guarantee
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From 1175.00 AED Non member rate
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Members’ Rate, join while you book
Select your dates 1175.00 AED
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)

Catering

  • 6 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 11 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Geometric Chic motifs, the soft down of a Sofitel MyBed, stunning views of Downtown Dubai and the coastline, high technology, Nespresso coffee machine and signature amenities in each of our 350 rooms and suites.Discover unique color themes and Geometric Chic motifs in all of our 76 Suites. Impressive views of the city, a unique set of services and access to the Club Millésime to gratify your every need.

  • 350 rooms
  • 305 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Dubai Downtown

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,945 reviews

Kcatito 2017/03/17
« wonderful stay! very convenient location. »

My husband and I stayed from March 11-13,2017. the location is very convenient, accessible to Burj Khalifa, souk al bahar, the dubai mall, and the metro link. when they said walking distance, they were not lying, all famous attractions are walking distance using the air conditioned skywalk. The hotel is very clean, the swimming pool is perfect and warm, beautifully located at the rooftop. Most importantly was the staff's attitude to achieve utmost excellence in their job. They were attentive to customers' needs and were always smiling and ready to help in any way they can. They made our stay in Dubai a wonderful and enjoyable one! I will definitely recommend Sofitel downtown to my friends and family.

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear Kcatito, Thank you for sharing your experience on TripAdvisor following your stay with us at Sofitel Dubai Downtown. It is delightful to know that you had a wonderful stay with us and that you were pleased with the excellent location and cleanliness of the hotel and the exceptional service provided to you by our team of incredible colleagues. Thank you for recommending Sofitel Dubai Downtown and we look forward to welcoming you back soon. Sincerely, Ammar Hilal General Manager

Annie C 2017/03/16
« Sofitel downtown »

We had a great stay. Great location near tram and Dubai mall. New market shop around the corner. Had a room with a great view. Breakfast buffet is so good, best I've had at a hotel. Service always pleasant.

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear Annie C, It is truly delightful to read your feedback following your stay with us at Sofitel Dubai Downtown. I am glad that you were very pleased with the excellent location of the hotel, the lovely breakfast at Les Cuisines and the great view from your room. We thank you for choosing to stay at Sofitel Dubai Downtown and we look forward to welcoming you back soon. Feel welcome, Ammar Hilal General Manager

sultanalhadi 2017/02/19
« My home away in Dubai »

I am frequent traveller to Dubai due to buisiness. Stayed in almost most of Dubai downtown hotels. Yet, after I tried sofitel it it became my # choice. However, faced some issue last time, but was solved

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear sultanalhadi, I sincerely appreciate the time you have taken to post a review of your stay at Sofitel Dubai Downtown. It is great to know that we are your choice of hotel in the area and that you were pleased with the resolution of the issue faced during your previous stay. Thank you for choosing Sofitel Dubai Downtown and we look forward to having you stay with us again soon. Feel welcome, Ammar Hilal General Manager

BKM-SG 2017/01/09
« Short trip to Dubai »

This hotel location is excellent, within town and very near to a Metro station. The next stop is Dubai Mall but be prepared to take a walk before reaching the mall. As the benefit for Accor platinum member my wife and I was upgraded to a big and nice room with both views of the Burj Kaliffah and the sea view. Much appreciated this wonderful gasture. Everything during our stay was great except a small setback during breakfast, our egg was not done as our request on the second day as the staff was not attentive when we were making our request; worse blame it to the kitchen staff. (If that is the case she should not serve the egg to us) Another issue was we were not allow to have our breakfast in the main restaurant except in the lounge with very limited choices of which this is our first encounter after staying in many Accor hotels. Other than some minor hiccups we are still looking forward to stay in this beautiful hotel on our next Dubai trip.

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear BKM-SG, Thank you for sharing your feedback on TripAdvisor following your stay at Sofitel Dubai Downtown. I am pleased to read that you had a pleasant stay with us and that the convenient location of the hotel worked very well for you. On the other hand, I regret that some aspects of your stay did not meet your expectations and I offer my sincere apologies of this affected your stay. Rest assured that your feedback has been shared with the relevant department for review and any necessary action. Thank you for choosing Sofitel Dubai Downtown and we look forward to welcoming you back soon. Sincerely, Ammar Hilal General Manager

noelv2017 2017/01/07
« Dubai Extraganza »

Hotel staff very polite and courteous except the person in the business centre. Very clean and well appointed all you would expect of a hotel of this calibre good restaurants. Swimming pool area great views and well appointed. Well located near to Dubai Mall and train station. It is 3rd time we have stayed at this hotel

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear noelv2017, Thank you very much for posting your wonderful review on TripAdvisor. I am glad that you were pleased with the modern facilities and the cleanliness of the hotel, as well as the very convenient location, being close to Dubai Mall and the metro station. We thank you for choosing Sofitel Dubai Downtown and we look forward to welcoming you back soon. Feel welcome, Ammar Hilal General Manager

15aamirr 2016/12/28
« General »

One issue that hotel and guest should consider, which is crosstalk transfer between toilets. Person inside the toilet can easily hear the talk in the next room toilet which means there is no crosstalk attenuators in the duct system and may be the divided walls are not acoustically isolated. Otherwise everything was perfect.

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear 15aamirr, Thank you very much for choosing Sofitel Dubai Downtown and for sharing your constructive feedback. I have shared your comments with my team for future consideration and I appreciate that you have brought it to my attention. Once again, thank you for your feedback and we hope to welcome you back soon at Sofitel Dubai Downtown. Feel welcome, Ammar Hilal General Manager

Dgill268 2016/10/19
« Fabulous Dubai »

We have just returned home after a fantastic five nights at the Sofitel Dubai Downtown which was a break whilst travelling between the UK and New Zealand. What a fabulous time we had. The location was perfect, just walking distance from the Dubai Shopping Mall and the Burj Khalifa. There were so many amazing trips and activities to do I think we will have to return some time to do some more.

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear Dgill268, Thank you for sharing your wonderful review on TripAdvisor following your stay at Sofitel Dubai Downtown. It is truly delightful to know that you thoroughly enjoyed your stay with us and that you were pleased with the excellent location of the hotel being close to Burj Khalifa and Dubai Mall. We thank you for choosing Sofitel Dubai Downtown and we look forward to welcoming you back on your next visit to Dubai. Feel welcome, Ammar Hilal General Manager

Arnold1004 2016/10/11
« Superb hotel »

I loved staying at the Sofitel Downtown Dubai. Firstly, the location is ideal. You are very close to the Dubai Mall as well as the Burj Khalifa. The hotel is modern and spacious. The rooms are the largest I have ever seen with every modern con. The service is excellent and is the buffet breakfast. I would give it top marks. I will certainly stay here again when I next return to Dubai.

Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear Arnold1004, Thank you for posting your review on TripAdvisor following your stay with us at Sofitel Dubai Downtown. It is great to know that the very convenient location of the hotel worked very well for you. I am also glad that you were pleased with your spacious room, the lovely breakfast buffet and most of all, the services provided to you by our team of incredible colleagues. It is such a pleasure to share your wonderful comments to them. On behalf of the entire team, we thank you for choosing Sofitel Dubai Downtown and we look forward to welcoming you back again soon. Feel welcome, Ammar Hilal General Manager

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