Hotel address75 University Street
BT7 1HL BELFAST
How to reach the hotelGPS :N 54° 35' 10.17'' W 5° 55' 50.73''
Contact the hotel
- Tel. (+44)2890/333366
- Fax. (+44)2890/333399
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ibis Belfast Queens Quarter - hotel reviews in Belfast
Hotel code: 7288
Accorhotels.com customer reviews in partnership with TripAdvisor
"Typical of good Ibis"
17th September 2013, PierreDuLacNewark, Newark
Staff were particularly friendly and helpful. The only complaint I would have is that the breakfasts were on the poor side: croissants wrapped in plastic, very little cheese (for the vegetarians) and little choice of bread with a very slow toaster. I have had much better at other Ibis.
"First Rate Hotel Experience"
7th August 2013, hughmacal, Gloucester, United Kingdom
I really enjoyed my stay at this hotel. The room was clean and tidy. The towels were changed daily. Free wifi was available. The staff were so friendly and helpful. The hotel was located next to lots of cafes, restaurants and shops and there was easy access to public transport. I would stay again.View management response »
Management responseDear Hughmacal,Many thanks for taking the time to leave your review. I am happy to see that you enjoyed your recent staff here at Ibis Belfast Queens Quarter. We do hope you choose to stay with us again if or when you return to Belfast.Kind regardsRebecca TyagiAssistant General Manager
"Like returning home"
11th July 2013, David T, Runcorn
I have stayed here several times and it is the best of the two in Belfast. I was greeted upon arrival the staff member stated You have been here before do you need reminding of anything. I was most impressed. Later my pessimistic friends said he most likely read it on the computer. No problems he did it well and impressed me. Later he answered several questions about the area which was helpful.A pity some of the other hotels and boarding houses I use are not as good.View management response »
Management responseDear David,Many thanks for your kind comments and also for for your loyalty. We are very pleased to see that once again you have enjoyed your recent stay here at Ibis Belfast Queens Quarter.We hope its not too long before your next visit.Kind regardsRebecca TyagiAssistant General Manager
27th December 2012, Steviemcs, Groomsport, United Kingdom
We needed somewhere to stay over in Belfast whilst on a Christmas night out. At £33 for the double room this could not be bettered. The standard and location are excellent. Very close to Queen's University and the Ulster Museum as well as the main night life areas.View management response »
Management responseDear Steviemcs,Thank you for your review. I am pleased to see that you found our hotel value for money, and that the location was ideal for your trip.We do hope to see you back with us in the near future.Kind regards,Vikrant Tyagi
25th October 2012
Have stayed at this several times, I never had a problem here. Good staff and helpful, clean rooms and spacious, affordable and well located with parking available right outside the hotel which isnt metered !
30th September 2012, S1dominey, Mystic, Connecticut, USA
Room Small room, hard bed, no Air Con,Service friendly staff.Paking available is a bit misleading as Parking is On street, when I was there students were on brake so no problem, may be different during school timeView management response »
Management responseDear S1dominey,Thank you for taking the time to leave your review. As a customer focused hotel I am saddened to see that your stay did not meet your expectations. We do appreciate all feedback and if you would like to relay your concerns, please do not hesitate to contact me on 02890333366 or by email at email@example.comKind RegardsRebecca Tyagi
"Modern, small hotel, near Queen's Uni, south of city centre"
24th August 2012, GeuzeSligo, Sligo, Ireland
Modern hotel on University street, near Queen's University and Botanic Avenue. Typical Ibis rooms, though bigger than Ibis rooms on the continent. Standard, modern, small "pod-style" bathroom, without bath, but with very good shower.The staff at reception were helpful and efficient. There is free on-street parking, though I suspect spaces may not always be available. There are shops and lots of cafes and restaurants on Botanic Avenue nearby. It's about 15 mins walk to Donegall Square in the city centre.We paid 65pn room only, though that was at short notice, and lower rates are available.
"Nice Hotel, stressfull experience"
25th July 2012, Biddy202, Derry, United Kingdom
On arriving to hotel information of my booking non existent as I had booked on-line on the same day after 4 o'clock, and the booking department finished at 4 or some excuse like that. I was asked how much I had paid I replied £50, then was asked was i sure it wasn't £60? I had to then use my own money to log onto there visitor computer to go onto my email account to forward the booking email to the staff at the front desk. Not that i would have been looking for a refund of this money but there was no mention of it or the fact that i was questioned on how much i had paid, it was if it was the done thing??. I was then told that they weren't sure if a payment had gone through on my card but they would know at check out, of course i had to go through the same palava the next morning with a new member of staff and ended up having to pay cash and told to check my account when i got home, reassuring.Apart from this the hotel was grand clean and modern enough looking, no real atmosphere but did the job.View management response »
Management responseI’m so sorry that you were disappointed by your experience saying with us at Ibis Queens Quarter, Belfast. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to contact me on 02890333366 or email me on firstname.lastname@example.org to discuss this further. Kind regards,Vikrant Tyagi
"Prospex Business Trip"
3rd June 2012, Sinbad1964, London
Great service, great location and very friendly staff. Highly recommended, very easy to get into the centre of townView management response »
Management responseSo glad you had an enjoyable time at Ibis Queens Quarter, Belfast! We very much appreciate the feedback and we hope to see you again soon.Kind RegardsVikrant Tyagi
18th May 2012, David T, Runcorn
The hotel which is near the Botanic gardens and well worth a visit. The hotel is also a short walk from the shopping centre were a large number of eateries are situated. the Railway staion is close by so no long walks. The hotel itself looks like a small terrace buiding but once entering it you know how visitors to the Tardis feel as it is very large inside and consists of 6 floors the rooms on the top floor give a comanding view of the church steeple next door. I am pleased to say thet no bells were rung during our stay.View management response »
Management responseThanks for your review. It is great to hear that you enjoyed your stay with our hotel and our great team here met your expectations. We look forward to welcoming you back in the future.Kind RegardsVikrant Tyagi
"St Pattys day"
22nd March 2012, Belfast, United Kingdom
while we all know that st patties day is a big dinkin day in belfast when you ae woke form your sleep a number of times due to people running up and down the corriors and slamming the heavy fire doors, while this did happen i was glad to see that when i did arrive a few members of staff did remember my previous stays altough the main reception staffs welcome was cold the other gent whom was working did weclome me back. now on the mater of the night sleep i and my partner was able to get firstly i my self spoke to the night staff about the complaint, in which they did respond to in a timely fashion and they did clam down the residents whom were making the noise thankfuly. Apart from that mild noise complaint i enjoyed my stay and would invite anyone i know to enjoy the simple plesures in this hotel in the near and far futureView management response »
Management responseThank you for your feedback it is very important to us in our endeavour to improve standards and meet all our customers’ requirements.Thank you for your comments regarding our team they will be very much appreciated. We look forward to welcoming you back in the future.Kind RegardsVikrant Tyagi
"On the whole, good"
9th February 2012, London, United Kingdom
Quite pleased with my stay overall, the only major setback was the price of internet - these days one surely expects internet access part of room fee, just like running water, the service at Accor was overpriced and low-quality.View management response »
Management responseThank you for your feedback it is very important to us in our endeavour to improve standards and meet all our customers’ requirements. Pleaae check our inclusive room rates where you can book room with wifi inclusive. In Ibis QQ we offer wifi from only £2.50. We look forward to seeing you again in future.Kind RegardsVikrant Tyagi
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.