Hotel ibis Belfast Queens Quarter
75 University Street
BT7 1HL BELFAST
75 University Street
BT7 1HL BELFAST
ibis Queens Quarter is situated in the centre of Belfast. The hotel is just minutes from the restaurants, bars and cafés of Botanic Ave and Queens University. There is great food served in the hotel's restaurant including a great value cooked breakfast and light meals available through the night. The bedrooms offer comfortable double or twin beds, air-conditioning, flat screen TV, tea/coffee making facilities, a hairdryer and a work space.
The hotel is just minutes from the restaurants, bars and cafés of Botanic Ave and Queens University and around 1km from the shopping and nightlife of Belfast city centre. The hotel has easy access to the M1, M2 and M3 motorways .
The hotel offers free Wi-Fi for all guests that are staying and there is also on-street parking. The hotel has good facilities for disabled guests such as wheelchair access via ramp and accessible bathrooms.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Each of the hotel's ensuite bedrooms offers flat screen TVs, power shower, hairdryer and tea and coffee making facilities
Modern and inviting, the new ibis room has everything you need: an ensuite bathroom, modern decor, queen-size bed, hairdryer, tea/coffee facilities, Internet and a flat-screen TV with all the best channels.
Modern and inviting, the new ibis room boasts all the features you want most: an ensuite bathroom, modern decor, 2 cosy beds, hairdryer, tea/coffe facilities, Internet, and a flat-screen TV with all the best channels.
The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.
Reviews collected from customers who booked on AccorHotels.com
The ibis queen's quarter is the best hotel in Belfast.the staff are amazing and would really go out of their way to make sure that their guests are happy,I have been staying there since the past 5 years and everytime their hospitality impresses me,its always clean ,the beds are extremely comfortable,the bathrooms are spotless,and the heating is marvelous,Rebecca who is the manager is the most loveliest person I have ever met.if I were to rate it out of 10 I would give it a 20,trust me you will not regret staying there.love the staff and the hotel would not stay anywhere else.
Dear Sadia, My sincerest thanks for taking the time to share your review regarding your recent stay with us at Ibis Belfast Queens Quarter. I am chuffed to see that once again you enjoyed your stay with us, from our hotel amenities/ facilities to our wee team. Your are too kind!! We look forward to your next visit. Kind Regards Rebecca Tyagi Acting General Manager
The Ibis is great value for money, clean and affordable. The staff are very helpful and nothing is too much trouble. The location in Queens Quarter is excellent with plenty of cheap food options. It's only a 5 or 10 minute walk to the city centre or there is a train station and plenty of buses.
Dear Sharon, Many thanks for taking the time to share your comments regarding your recent stay with us at Ibis Belfast Queens Quarter. I am thrilled to see that you loved every aspect of your stay, from our location, staff to our "affordable and modern" rooms. We look forward to welcoming you back in the near future. Kind Regards Rebecca Tyagi Acting General Manager
It's easy to predict what you will get when booking an Ibis, if, like me you find the brand good value and convenient, this site will surprise, the bedroom was far larger than many Ibis locations. Overnight stay here gave excellent value and service, late arrival at 2130 after food service had ended, the staff were only too happy to cook us a meal, as they were still on the premises. Very friendly staff, comfortable accommodation in convenient part of Belfast. Well done Ibis.
Dear Firswood, Thank you soo kindly for taking the time to share your feedback regarding your recent stay with us at Ibis Belfast Queens Quarter. I am thrilled to see that you enjoyed your stay with us and the you found our hotel excellent value, compared to other Ibis hotels you have visited. I am also pleased to see that the staff we able to assist you when you arrived. I will relay your comments back to them, knowing that they will be over the moon. We look forward to welcoming you back in the near future. Kind Regards Rebecca Tyagi Acting General Manager
The Hotel is basic but clean. Bedroom had a Pod bathroom which is quite small. Beds were very comfortable. Location is good only being about a 15 minute walk from the city centre and near Queens University and Botanic gardens.. Breakfast was ok as cooked breakfast was just lukewarm, and less choice that other Ibis hotels we have stayed in.
Dear NewHorizonsIreland, Many thanks for taking the time to post your review regarding your stay with us at Ibis Belfast Queens Quarter. As a customer service focused hotel I am disappointed to see that your stay did not meet your expectations. For this please accept our sincerest apologies. Your feedback is vital for us, as it allows us to see areas that we need to improve on. Please be rest assured that the Restaurant Manager will take action where needed to improve the breakfast experience. We hope that this will not deter you from returning in the future. Kind regards Rebecca Tyagi Acting General Manager
I didn't even get to stay in this hotel the service was so bad. There was a mistake made with our booking and they had put us in for the Friday night even though we had booked for the Saturday. The deputy manager in the hotel had a terrible attitude, he initially told us they were booked up and couldn't help us out, he then proceeded to say that he did have rooms available if we were willing to pay extra, even though we had already paid in full for our rooms. I explained that I was not happy with this and wanted to speak to his manger which I was told wasn't possible. He proceeded to say that I had to take my complaint up with their reservations department as the booking was made online. When I asked him to put me through to their reservations department he initially declined and said it wasn't possible for him to dial the number. When I queried this with him, he then suddenly became able to call them and put me through only for the reservations department to tell me that they couldn't assist at all and I needed to deal directly with the hotel manager. When I relayed this back to the deputy manager he refused to do anything and would no longer assist in helping me. My sister, parents & I then had to find another hotel at 7pm on a Saturday evening at our own expense with the ibis hotel refusing to refund us our money. I have never had such a bad experience in any hotel and am extremely disappointed. I would not recommend that anyone stays here
Dear Sir / Madam, Thank you for taking the time to post your comments. As a customer service focused hotel I am saddened to read your remarks. Please note we take all your comments very seriously. I have spoken to both members of staff whom were on Duty on the evening in question. I have also spoken with the reservations team. I can confirm the following: The reservations you made on 29 June 2015 were in FACT for 17 July 2015 not the 18 July as you stated. The Duty Manager confirmed that we did have availability for the 18 July however the rate for 17 July was cheaper, compared to the 18 July 2015. As your reservations were already prepaid the Duty Manager very kindly offered to use these monies to go towards your stay on the 18 July, and you would be required to pay the difference. As the error was made on your side he did not have to do this, but did so as a gesture of good will. As this stage he received a lot of verbal abuse. Please note that our hotel WILL NOT accept any form of verbal abuse toward our staff members. Therefore you gave the Duty Manager not choice but to refuse your stay. Kind Regards Rebecca Tyagi Assistant General Manager
The services were good. Online booking was simple and remainder e-mails were sent. I enjoyed a warm welcome, the room had a nice view & temperature controlled. I enjoyed the fact that breakfast was served until 10.00
Dear YonataNz1, Many thanks for taking the time to share your review regarding your stay with us at Ibis Belfast Queens Quarter. My team and I are pleased to see that you enjoyed your stay with us and that you found our hotel “Good customer care and great value for money”. We look forward to welcoming you back in the near future. Kind regards Rebecca Tyagi Assistant General Manager
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