Hotel - Novotel Bangkok Platinum Pratunam
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Novotel Hotel

Novotel Bangkok Platinum Pratunam Hotel

220 Petchaburi Road  Ratchathewi 
10400  BANGKOK
THAILAND

2,854 reviews
TripAdvisor Rating Based on 2,854 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air Conditioning
  • SUVARNABHUMI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Children's Club for 3 to 6 years

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Superior room : Enjoy work and quietness, our superior room mixed modern decor, ergonomic comfort and high end facilities : large double bed or Twin beds, Flat screen TV, free WIFI internet and safety box: Up to 2 adults and 1 child.A unique experience combining relaxation and focus. The executive room treats you like a VIP! Access to the Premier lounge serving breakfast and evening cocktails; comfy double bed, flat screen TV and free Wifi internet. Up to 2 adults and 1 child.

  • 288 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Bangkok Platinum Pratunam

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 2,854 reviews

bsalford22 2017/04/23
« Absolute without a doubt »

I stayed in two hotels in Bangkok. First one was a five star called Terminal 21 and then at the end of my trip we decided to try a different hotel once back from Phi Phi Island. This hotel was hands down better than the five star. In my book, it should be well above Terminal 21. The staff and the VIP service was amazing. We will return to Bangkok and we WILL stay at Novotel again.

Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear bsalford22, Thank you for remembering to post your feedback from your stay with us in February and for your kind words of recommendation. As a team we are always trying to provide a level of service to match that of the five star hotels, we don't believe our hospitality should be reflected in our class rating but in the way we make our guests feel. Your comments certainly humble us and motivate us to keep improving. We look forward to your next visit and remember to book early to get the best deal. Warm regards, Suresh Subramaniam General Manager H7272-fo3@accor.com

koksengt2017 2017/03/19
« Premium Lounge »

Premium Lounge should be at level 24 which has more privacy than level 6. Food selection is also very limited compare to previous level 24. do understand that level 24 is convert to accommodate more rooms. suggestion is rather having a small lounge than level 6. bad idea

Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear koksengt2017, Thank you for your feedback. We understand that some of our guests may be surprised by the change in location of our Premier Lounge however the decision was made as we received many comments regarding lack of space. Our new Premier Lounge on the 6th floor still boasts great views of the famous Pratunam area (great for people-watching!) and also more space to enjoy the tranquility of the lounge. I am sorry you feel the food selection is limited, we have in fact increased the offering for both meal services and now offer a Gourmet Breakfast which offers a very different selection from The Square. Our evening Cocktails and Canapés is served "high tea" style in which we have gourmet canapés to snack on alongside a buffet selection. We remain very open to your feedback and if you have any additional comments please connect with us directly. Best regards, Suresh Subramaniam General Manager H7272-fo3@accor.com

Trevor J 2017/03/05
« Hotel highly recommended - be cautious if booking tours via the onsite tour company »

This was our fourth stay at Novotel Platinum and we would certainly return. Great location, great facilities, great food - we ate at the hotel every night during our stay and friendly staff. Only disappointment this time was with the tour we booked at the onsite tour desk to the Floating Market & Bridge on the River Kwai - what the brochure said and what we got didn't match; the bus was old, uncomfortable and crowded and the driver drove like a maniac.

Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Trevor, Thank you for your 5 star review. We are very pleased that our hotel has become a place of comfort for you when you are travelling through Bangkok. I am very sorry to read of the challenges with the tour, we have received your email and are in the process of speaking with the tour operator to understand what happened. Our team will be in touch with you directly to discuss this further. Thank you again for your review, I hope to have the chance to meet you on your next visit. Regards, Suresh Subramaniam General Manager

E7285BDanthonyl 2017/01/19
« Excellent all round »

From our arrival to our departure the staff at this hotel were excellent. Great facilities and very clean The hotel is located in the Pratunam market area and only a short walk to Centralworld and the skytrain.

stefan926 2017/01/01
« Ok stay in Prathum district »

Good location, easy walk to Central world mall. Ok room, expensive breakfast but plenty of other places to eat in area. Staff so so no heart in service. Good location next to Platinum mall for wholesale products. Thai from country come here buy products for resale in home town. Location good easy walk on sky bridge to Central world mall a few hundred meter on other side of canal. Overpriced but if you get good rate stay here.

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