Aparthotel Adagio Brussels Grand Place

Customer review rating (ALL Rating) 4.6/5 2,005 reviews

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Description

Hotel extras

  • Located in the heart of Brussels

  • Immediate proximity to Grand Place (500 m)

  • Bus and metro within 3 minutes, ideal for exploring the city

  • Lively neighborhood, near the shopping arcades

  • 24 hour reception

Our accommodation(s)

Studio

Studio for 2 people

  • 2 pers. max
  • 25 / 269 sq ft
  • Bedding 1 x Double bed(s) and 1 x Twin bed(s)

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Hotel location

Aparthotel Adagio Brussels Grand Place

Boulevard Anspach 20
1000 BRUSSELS
Belgium

GPS:50.850098, 4.35172

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,005 reviews

TripAdvisor Rating  4.0/5  1,562 reviews

Certificate of excellence 2024

Thank you for the pleasant stay

TripAdvisor rating 5.0/5

24dwit Families - TripAdvisor review

Very strategic location, right next to De Bouckere station. There were carrefour express and burger king right in front of the hotel. We stayed 1 night at Adagio Aparthotel for 4 persons. The room was neat and clean. The room was equipped dining table, Microwave and complete dining set. The front desk staff are very friendly and helpful. Once we asked for direction, she provided us with full information, including wrote down number of train and direction. Thank you for the pleasant stay.

Dear Guest, Thank you for this excellent review. It is gratifying to know that our central location, next to De Bouckere station and convenient amenities such as the nearby Carrefour express and Burger King, contributed positively to your experience with us. Our housekeeping team takes great pride in maintaining the cleanliness of our rooms, and it is wonderful to hear that you found your accommodations neat and clean, complete with a full dining set and microwave for your convenience. Above all, we are thrilled that our front desk team was able to assist you with detailed directions, making your stay that much smoother. At Aparthotel Adagio Brussels Grand Place, we aim to provide service that is not just friendly, but also truly helpful. We hope to have the pleasure of welcoming you again in the future. Best regards, Pedro Tome Jorge, General Manager

Well located

Customer review rating 4.0/5

Maja M. Families - Confirmed reviews ALL

Good hotel, but a bit expensive. Location is great, central heating not warm at all in late April, so we had to ask for additional radiator. Also, heater in the bathroom was not working, but they change it and bring another one. The stuff were on our disposal all the time and reacted quickly.

Dear Maja, We are grateful to you for taking the time to send us your review. It is delightful to hear that our central location met your expectations and contributed positively to your experience with us. We truly take pride in providing a convenient base for our guests to explore the vibrant heart of Brussels. Regrettably, we note your discomfort with the central heating and the bathroom heater. While we ensure that our heating systems comply with standard requirements, we regret any inconvenience you faced. Rest assured that our maintenance team is always on hand to resolve such issues promptly, as they did with the replacement of the heater. Additionally, we provide extra heaters upon request to ensure our guests' comfort during unexpectedly chilly days. Your commendation of our attentive staff is highly appreciated and underscores our commitment to offering responsive and personalized service. We are here to ensure that any concerns are addressed swiftly to enhance the quality of your stay. We all hope to see you again in the future. Kind regards, Pedro Tome Jorge, General Manager

very good

TripAdvisor rating 4.0/5

joumina17 TripAdvisor review

it is actually attached to Anspach shopping mall. The metro bus la boukère is just under it. Opposite to it there is BNP Parisbas fortis bank, and just in front of the hotel’s entrance there is a carrefour supermarket open till 22:00. There is Paul bakery next to the hotel door. It is on a busy street. Some rooms are just over the bus stop so it might get noisy. The room had everything we might need: fridge, dish washer, dishes, cutlery, iron, ironing board, microwave, coffee machine, kettle, broom, TV, desk, 2 chairs. We had room 728. The persons at the reception were all nice and helpful.

Dear Guest, We would like to thank you for this review about your recent stay. Thank you for your kind remarks about the friendly, attentive welcome you received from our team, customer satisfaction is one of our top priorities. We are sorry to hear you were disturbed during the night as all our modern apartments have double glazed windows and good sound proofing. We urge our guests to inform us of any issues on the spot so we can deal with them adequately. We are very grateful for your kind recommendation. We look forward to seeing you again in the future. Best regards, Pedro Tome Jorge, General Manager

Well located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

It is well located close to train shopping and restaurants in Brussels core.However by no fault of the hotels there are too many homeless people around the hotel that makes you extra aware of your surroundings.

Dear Guest, Thank you for taking the time to leave a review. We are delighted to hear that our central location was convenient for your stay, offering easy access to local attractions, shopping, and dining options. However, we regret to hear that our cleanliness standards did not meet your expectations. We take pride in maintaining a high level of cleanliness and we apologize for any oversight regarding the replenishment of your bathroom essentials. Please rest assured that we are addressing this internally to ensure we continue to meet the standards our guests expect and deserve. We also appreciate the positive recognition of our team member who enhanced your stay with a comic mural tour. It is our staff's dedication to guest satisfaction that truly sets us apart. We recognize the importance of a comfortable and well-maintained environment for our guests. Your comments will serve as an encouragement to us as we strive to continuously improve the quality of our services. Thank you for bringing these matters to our attention. We hope to have the pleasure of seeing you again on a future visit. Best wishes, Pedro Tome Jorge, General Manager

Well located, pleasant front desk staff

Customer review rating 5.0/5

Jaine Business - Confirmed reviews ALL

A good stay with all that is needed for a home away from home

Dear Guest, We would like to thank you for this review about your recent stay. We are delighted to hear that you found our location well situated and our front desk staff pleasant, further enhancing your experience as a 'home away from home.' It is always encouraging to receive positive feedback about our dedicated team, and we regret not being able to personally thank the team member you highlighted for their exceptional service. However, we sincerely regret that the cleanliness of your room did not meet our high standards. Please rest assured that we give the utmost importance to our guest's comfort and satisfaction, which includes maintaining impeccable standards of cleanliness. We apologize for any inconvenience this may have caused you. We also take note of your comment regarding our sustainable development initiatives. While we may not have provided enough indicators in the room to highlight our eco-friendly practices, we are a Planet21 hotel and are deeply committed to sustainable values. Your feedback is an opportunity for us to communicate these initiatives more transparently to our guests. Lastly, we are pleased that we could accommodate your early check-in request, enhancing your experience with us. As a valued ALL member, your satisfaction is our priority, and we're glad we could demonstrate our appreciation through our service. We look forward to seeing you again in the future. Best regards, Pedro Tome Jorge, General Manager

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Other web-users rate our hotel

  • 1,739 reviews 9.7/10 Location
  • 1,716 reviews 7.5/10 Room
  • 1,456 reviews 9/10 Service
  • 28 reviews 9.6/10 WiFi
  • 615 reviews 6.5/10 Cleanliness
  • 302 reviews 8.1/10 Breakfast

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