Hotel - ibis Belfast City Centre
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Ibis Hotel Hotel

ibis Belfast City Centre Hotel

100 Castle Street  NORTHERN IRELAND 
BT1 1HF  BELFAST
UNITED KINGDOM

1,612 reviews
TripAdvisor Rating Based on 1,612 reviews
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From 59.00 GBP Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities

  • 124 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 9 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Belfast City Centre

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,612 reviews

PatH_8 2017/04/14
« Excellent »

The hotel was very centrally located,lovely staff and very knowledgeable. We were welcomed very warmly at reception,our room was ready and we were given lots of local information which we found very helpful. Breakfast was tasty,hot and cold choices,as much as you could eat and no one rushed us to leave. We didn't have any other meals in the hotel but food was available 24 hours. Very central for exploring Belfast,most places of interest within walking if you are reasonably fit,we are both 72 and did so. Did the bus tour and got off at Stormont as it's well out of the city. Would certainly visit again,stay in the same hotel and recommend both to friends.

IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear PatH_8 Thank you very much for taking the time to post your 5 star review. I'm pleased that you both had such a fantastic stay with us. I will make sure to pass on your feedback regarding the staff being very knowledgeable and lovely, such comments are always really appreciated. I am gad that you enjoyed our central location and that the reception staff gave you a warm welcome on arrival. It is good that you were able to receive a lot of information regarding the wonderful places to visit in Belfast such as Stormont and that you both enjoyed the bus tour. I look forward to welcoming you back again soon and don't forget for the best rate guaranteed, book direct on our website.

R80XWjohnh 2016/10/19
« 3 days in Belfast »

The room was below standard for Ibis, having used this group frequently on the Continent. Upon arrival the free breakfast and free secure car parking were not included as per. reservation details.After some 20 minutes discussion we were finally granted these....the secure parking was most important for me. However, we were directed to the wrong car park and upon presenting the receipt to Reception were told we were responsible ... £35.50p.On our second evening we were refused access to the dining room being told it was reserved for a group. No indication of this, no signage etc. at breakfast time.If we had known in advance we could have stayed in town. Poorly run hotel, staff were pleasant under difficult circumstances. After this, Ibis is not for us in future.

IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear Guest, Firstly, thank you for taking your time to write review on Tripadvisor. We are truly disappointed to read your review this morning and it would have been a genuine pleasure to address these issues during your stay as it would have allowed us an opportunity to put things right. Forgive me but I am obliged to correct your comment, all of our website direct or indirect are indicating that we only offer free parking facilities from Mon-Thu and a supplement of £6 is payable over the weekend. Our staff do take directions very serious and will never deliberately ask guest to park at the wrong car park. Our car park information as well as breakfast rush hours are also displayed inside our guest lifts. I can assure you that these are not our usual standards and you may gather plenty of great review on our Tripadvisor page. I truly hope that this will not deter you from staying with us again and you will allow us an opportunity to restore your confidence on our hospitality. Once again, thank you for sharing your experience. Kind regards, Syed Ejaz General Manager For best available rates, please dial +44 (0)289 238 888

Tripovermyowntwofeet 2016/10/19
« Fine for an overnight »

This hotel is absolutely fine for a short trip. The rooms are basic and clean and the staff were nice, but it's a definite no frills hotel. I didn't try the breakfast as it looked a bit unimpressive. My only criticism really would be the lighting in the room was very harsh, with the bathroom lighting being almost blindingly fluorescent. For a night or two this hotel would be fine, but I might spend a bit more if staying longer.

IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear Guest, Firstly, thank you for taking your time to write review on Tripadvisor. Thank you for choosing our hotel for your stay and very kind of you to highlight our staff. I shall strongly suggest not to judge the book by its cover and try our breakfast on your next visit. We offer guarantee for the peace of guest mind, which means if you do not like the breakfast, you will get your money back. Your comment about light is noted and I shall discuss this with senior management to check if there is anything we can do about this. Once again, thank you for sharing your experience. Kind regards, Syed Ejaz General Manager For best available rates, please dial +44 (0)289 238 888

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