Hotel - Pullman Paris Eiffel Tower
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Pullman Hotel

Pullman Paris Eiffel Tower Hotel

18 avenue de Suffren  Entrée au 22 rue Jean Rey 
75015  PARIS
FRANCE

2,087 reviews
TripAdvisor Rating Based on 2,087 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 50  EUR
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 50  EUR
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours - 7J/7
    • Opening hours : Week-end 24 Hours - 7J/7

Business services

  • 23 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

For your convenience, the hotel is fully equipped with WIFI and there is a connectivity lounge for you to use. Welcomers will be your point of contact throughout your stay with us.

  • 430 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Pullman Paris Eiffel Tower

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,087 reviews

JJF4 2016/10/05
« Great Location »

We had a good stay at Pullman. The room was nice and the bed comfortable and a good shower. The Eiffel tower view is a side view but, it is still a great view. A few things which were not so great were the receptionist making us feel like lepers because we did not have the credit card we booked on three months prior with us! She was totally flummoxed by this and almost acted like we could not stay. All she needed to do was say no problem and charge another card. The second was being awoken at 8am in the morning by a maid trying to come into our room. Really, really bad form on a Sunday! Finally was a new receptionist not seeming to comprehend that we were a party of 8 people and that two taxis of four people would cost more than one large taxi of 8 people. All he could do was point us to the empty taxi rank outside and say a taxi will come. Finally, after 5 frustrating minutes, I went to the door man who understood perfectly and ordered us an 8 man taxi that came in 5 minutes. All three issues are caused by poor training of the staff and operational practices. So the management should take full responsibility. Otherwise the hotel was great and if you do not have these same three experiences, then I am sure you will have a great time!

lisisgr 2016/06/23
« What a view! Excellent service! »

We had a overnight layover in Paris so we choose this hotel for the location and view even though it was over our budget. It was totally worth it since we were able to enjoy the Eiffel Tower view as if in first row. Service was excellent not only through check-in and check-out process but also room service and breakfast. Highly recommended!

Martin C 2015/11/04
« A Pullman that thinks like an Ibis »

I used up all my Accor points on this stay. Can't say that they were well spent. Room was small, reception did not exist (was replaced by a group of receptionists working around a table)- this led to delays and queue-cutting. No priority given to Accor members. Staff were generally functional without any friendliness. No airport transfers. No concierge. Minibar was checked five times in two days stay. Should have stayed at the Mercure next door instead.

René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review

Dear Guest, Thank you for having taken the time to share your experience during your recent stay at the Pullman Paris Tour Eiffel. I sincerely apologize that the standard of your stay did not meet your expectations. Measures have been taken in response to your comments to improve the comfort and the standard of the amenities provided at the hotel in order to prevent futur occurrences. Be assured that our main goal is the "very" satisfaction of our guests. Your recent experience was certainly not a true reflection of the high standards for which our hotel is known. I sincerely wish to have the opportunity to welcome you back and provide you with a totally new experience. Sincerely, René Angoujard General Manager

trevorbro 2015/09/28
« Wonderful location »

Ideally situated close to many attractions, Walking distance to the Arc de troimphe, only two hundred meters from the Eiffel tower, Very friendly staff, tho the restaurant-bistro menu limited..........

René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review

Dear Guest, I would like to thank you for taking the time to provide us with your feedback following your recent stay at Pullman Paris Tour Eiffel. I was pleased to read that you enjoyed the location of the hotel and the quality of the bedroom. Though I am sorry that your experience with the restaurant did not meet your expectations. Of course your comments will be transmitted to our staff and measures will be taken to prevent future occurrences. I sincerely hope that we will continue to have the pleasure of welcoming you at Pullman Paris Tour Eiffel. Sincerely René Angoujard Général Manager

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