Hotel - Novotel Bangkok Ploenchit Sukhumvit
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Novotel Hotel

Novotel Bangkok Ploenchit Sukhumvit Hotel

566 Ploenchit Road  Lumpini  Patumwan 
10330  BANGKOK
THAILAND

3,501 reviews
TripAdvisor Rating Based on 3,501 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying)
    • Tanning salon (Paying, Nearby)
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • Golf (Nearby)
    • Golf course 27 holes (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Grass tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)
    • Football (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Paying, Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

There are 5 categories of rooms at Novotel Bangkok Fenix Ploenchit which are Superior room, Premier room, Junior Suite, Suite and Premier Suite

  • 370 rooms
  • 311 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 10 family rooms
  • 23 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Turn down service
    • Web TV
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Iron in room
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Bangkok Ploenchit Sukhumvit

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 3,501 reviews
JimJumBKK 2017/04/18
« My favorite hotel in BKK »

The hotel is located at the steps of the Ploenchit BTS station, 2 stops from the Siam BTS and 1 stop to the Nana BTS the other way. The hotel is a modern style hotel with always clean rooms. The rooms have a clean modern feel and have flat screen TV and a panel for connecting you laptop with HDMI cable that make it possible to sit in bed working or look a movie from your laptop. There is a nice swimming pool, a lounge on the top floor for executive rooms and platinum card members. For Platinum cards members this hotel can quickly be a better choice money wise then a lower cost Mercure hotel because of the perks. The last time I think the breakfast was one of the best I seen in Bangkok for quite som time. I think it was even better then Sofitel Sukhumvits BF. The staff is always helpful. I will stay here again!

Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear JimJumBKK, I would like to take this opportunity to thank you for your feedback that you left after staying with us at Novotel Ploenchit. I’m delighted that you found the hotel location convenient, modern and clean room and loved our breakfast buffet excellent. Thank you for sharing a few words of praise for our team. They are committed to making every guest experience a special one. The team here truly is what makes this hotel special. Come back and see us again soon! Best regards, Jean-Louis Barc General Manager

195avinashn 2017/04/12
« Poor booking process »

I had reserved three rooms, when I got the confirmation I saw two rooms in one category and the other one in a different category and I was also told at the time of check in that the rates doesn't include breakfast

sincerereview2017 2017/04/09
« ประทับใจ Impressive »

บริการดีมืออาชีพและเป็นมิตรตั้งแต่พนักงานต้อนรับไปจนถึงแม่บ้าน แต่ลิฟท์มืดไปมองปุ่มแทบไม่เห็น ถังขยะในห้องน้ำเล็กไป Professional services from receptionist to house keeper. The lift light is much much too dim though. This makes pressing any lift button quite a problem.

Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear sincerereview2017, Thank you for having taken the time to post this review on Tripadvisor. I was delighted to read your lovely comments about our staff here in particular Housekeeping and Front Office team. I will enjoy sharing your feedback with them. Regarding your comment on the lift lighting and toilet bin, our Housekeeping and Engineering manager have already been informed and they apologise for the inconveniences caused. Once again, we are sorry for the inconvenience caused and hope that you will give us another chance to service you on your next trip to Bangkok. Sincerely, Jean-Louis Barc General Manager

moorish_i 2017/03/28
« Poor service as a result of communication problem within the establishment »

Travelled with husband and an infant. While booking online I had indicated that I required certain items such as baby crib, baby bath tub, bottle steriliser and extra towels prepared in the room prior to arrival as I was arriving at night, way pass my infants bedtime. One week prior to my arrival I again emailed them to notify them on my requests. I got a lovely reply within 48 hours via email that my items will be available in the room when I check in. So on the night of arrival again as they were issuing me the key card I asked the reception if my items were already in the room and they confirmed it was. We went into the room and it was empty, no baby crib, bathtub, bottle steriliser or extra towels. We thought that perhaps they gave us the wrong room. So we called the reception and it was like the joke of the day when apparently housekeeping did not get the message i.e. communication problem. We were upset and so was our grumpy sleepy child. It took them 15-20 mins to set up the crib, bathtub and extra towels. No bottle steriliser as apparently they only had one and it was with another guests. We got it the following day though Reception was very apologetic but sad to say we were not happy. The following day I left my husband to care for our child during her nap time in the afternoon while I went out to shop. We left a do no disturb sign in the front door but reception tried to call the room twice which annoyed him cause the little one was asleep. After my shopping as I entered the hotel lobby, an employee approached me and said they tried to contact us in the room but no one picked up. She would like to arrange a meeting with the Manager and I agreed to meet him. Again very apologetic and offered free meal and drinks at the bar. I took the offer for the free drinks at the bar, so the Manager said he will arrange it with the reception. We NEVER saw any free drinks at the bar voucher what so ever throughout our stay, perhaps we should have asked but I just couldn't be bothered. Aside from this unfortunate incident, breakfast at the hotel was very good. Food spread was good and not overly crowded. In room dining was a bit disappointing, we ordered a pork noodle soup for the little one and the meal was literally just sliced pork (which was tough to chew), noodle and soup. I would have liked to see some vegetables in it or pork balls. Location of the hotel is fantastic, easily accessible via BTS just a hop skip away from the hotel

918phillipd 2017/03/27
« Great service »

Great place to stay staff where excellent remember me from my last stay. Looked after me with a smile. Nothing was a problem. Breakfast was great. And the still remember how I had my coffee from my last visit nice to check in and be told welcome back

Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear 918phillipd, Thank you very much for your lovely review and for choosing to stay with us at Novotel Ploenchit. It is amazing to learn that you enjoyed your stay with us. Thank you for your kind words about the staff, we really do appreciate when guests notice our dedication. Thank you once again for your compliments; we all express our thanks for your business and just hope we’ll have the honour of welcoming your back soon. Kind regards, Jean-Louis Barc General Manager

Yeh L 2017/03/21
« Good hotel, location and service »

The hotel is right in front of the BTS station and the service is good. Will be happy to come back if the room rate is more affordable. The breakfast selection is wonderful and the staff is friendly. Feel like home

Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear Yeh L, I would like to take this opportunity to thank you for your feedback that you left after staying with us. I am delighted that you had such a fabulous time with us. Hoping that your travel schedule brings you back very soon, we remain at your service here at Your home Away from Home, Novotel Ploenchit. Kind regards, Jean-Louis Barc General Manager

jimmyfyc 2017/03/15
« Great service and good convenience to BTS »

A gem in the heart of Bangkok city. With convenience to BTS station just a stone throw away. Great service from the staff! Hotel is well maintained and the room service staff deserves a good mentioned. I'll definitely return for my next visit to Bangkok.

Novotel Bangkok P, Front Office Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear jimmyfyc, I would like to take this opportunity to thank you for your feedback that you left after staying with us at Novotel Ploenchit. Thank you for highlighting the location and the friendly service of our wonderful staff here, I'm thrilled that they made such an impression on your stay. Your feedback means a lot to us, and we cannot tell you how happy we are to know that you would choose us again for your next stay in Bangkok. We are all looking forward to welcoming you back! Kind regards, Jean-Louis Barc General Manager

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