Hotel - Novotel Bangkok Ploenchit Sukhumvit
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Novotel Hotel

Novotel Bangkok Ploenchit Sukhumvit Hotel

566 Ploenchit Road  Lumpini  Patumwan 
10330  BANGKOK
THAILAND

3,633 reviews
TripAdvisor Rating Based on 3,633 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying)
    • Tanning salon (Paying, Nearby)
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • Golf (Nearby)
    • Golf course 27 holes (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Grass tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)
    • Football (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Paying, Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

There are 5 categories of rooms at Novotel Bangkok Fenix Ploenchit which are Superior room, Premier room, Junior Suite, Suite and Premier Suite

  • 370 rooms
  • 311 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 10 family rooms
  • 23 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Turn down service
    • Web TV
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Iron in room
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Bangkok Ploenchit Sukhumvit

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 3,633 reviews
Grant H 2017/05/25
« Great Central Bangkok Hotel »

We had a very enjoyable stay at Novotel Ploenchit from check-in to check out. The front office staff, doormen, bar staff, and parking attendants were all friendly, attentive, and made us feel welcome. The room was on the 24th floor and was clean, spacious, and comfortable. It also provided great views across the city. The location is ideal, with a BTS Skytrain station right outside the front door. This made shopping trips to Siam, Chitlom, & Pratunam easy and stress free. We will definitely choose the Novotel Ploenchit for subsequent trips to Bangkok and can highly recommend to people looking for a good value hotel in a great location.

LoveHolidays22 2017/05/04
« Excellent Location. Needs improvement »

I stayed in this hotel before due to its good location near BTS station. This time we used the online check-in. We were excited thinking there is no need to wait in line to go through detailed check-in procedures but instead waited quite long. The drainage in our shower room didnt work well and abit flooded after each shower. On the 2nd day, the complimentary water was not provided. Hope the next time we stay, everything would have been improved.

Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear LoveHolidays22, Thank you for your kind comments and compliments; I am delighted that you enjoyed your stay with us. We are glad to learn that you enjoyed many aspects during your stay. Regarding your feedback on the shower room drainage and drinking water replenishment, our Housekeeping manager has already been alerted and he apologies for the inconveniences caused. I would ask you to get in touch with me directly on h7176-gm2@accor.com so I can investigate further. Once again, thank you for providing feedback that will ultimately help improve our dining procedures and effectiveness. We hope you choose to stay with us again whenever your travels bring you back to Bangkok so that we can provide you with a premium experience that not only meet, but exceed your expectations. Yours sincerely, Jean-Louis Barc General Manager

yaljaouni 2017/05/03
« Quite and amazing stay »

I had a great stay, simply amazing. The location is the best, with lot of restaurant around, metro,etc. In tuc tuc you have everything in 5 minutes drive. I went in a 4 days trip, the staff was so kind, welcoming and they responded quickly to all my requests.

Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear yaljaouni, Thank you for your review. We are happy to hear that you had an overall pleasant stay, found our hotel so convenient and that you liked the room. I also appreciate your comments on the friendly and helpful customer service we provide. We hope to see you again on your next trip to Bangkok and highly appreciate you taking your time to share us your positive experience. Warmest regards, Jean-Louis Barc General Manager

adamlT1883EM 2017/04/24
« Great stay »

Very nice hotel and a great location, the food was good despite my tough steak but the staff sorted that issue very well, 1 small thing, there was meant to be a baby bassinet in the room ready but it had been forgotten, we will stay at this hotel again.

Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear adamlT1883EM, Thank you so much to share your feedback about Novotel Bangkok Ploenchit. It's wonderful to know that you enjoyed your stay with us. Regarding your comments about the baby bassinet, I already shared it with my team to ensure it does not happen again. We hope to have the opportunity to host you again soon. Kind regards, Jean-Louis Barc General Manager

JimJumBKK 2017/04/18
« My favorite hotel in BKK »

The hotel is located at the steps of the Ploenchit BTS station, 2 stops from the Siam BTS and 1 stop to the Nana BTS the other way. The hotel is a modern style hotel with always clean rooms. The rooms have a clean modern feel and have flat screen TV and a panel for connecting you laptop with HDMI cable that make it possible to sit in bed working or look a movie from your laptop. There is a nice swimming pool, a lounge on the top floor for executive rooms and platinum card members. For Platinum cards members this hotel can quickly be a better choice money wise then a lower cost Mercure hotel because of the perks. The last time I think the breakfast was one of the best I seen in Bangkok for quite som time. I think it was even better then Sofitel Sukhumvits BF. The staff is always helpful. I will stay here again!

Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear JimJumBKK, I would like to take this opportunity to thank you for your feedback that you left after staying with us at Novotel Ploenchit. I’m delighted that you found the hotel location convenient, modern and clean room and loved our breakfast buffet excellent. Thank you for sharing a few words of praise for our team. They are committed to making every guest experience a special one. The team here truly is what makes this hotel special. Come back and see us again soon! Best regards, Jean-Louis Barc General Manager

195avinashn 2017/04/12
« Poor booking process »

I had reserved three rooms, when I got the confirmation I saw two rooms in one category and the other one in a different category and I was also told at the time of check in that the rates doesn't include breakfast

Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear 195avinashn, Thank you for your review and for choosing to stay with us. I was disappointed to read that you were not satisfied with the room type and package you booked online. We are currently making many improvements on our website to make the booking process more user-friendly. I hope to have the opportunity to welcome you back at some point in the future when I'm confident you will find our hotel and services greatly improved. Warm regards, Jean-Louis Barc General Manager

sincerereview2017 2017/04/09
« ประทับใจ Impressive »

บริการดีมืออาชีพและเป็นมิตรตั้งแต่พนักงานต้อนรับไปจนถึงแม่บ้าน แต่ลิฟท์มืดไปมองปุ่มแทบไม่เห็น ถังขยะในห้องน้ำเล็กไป Professional services from receptionist to house keeper. The lift light is much much too dim though. This makes pressing any lift button quite a problem.

Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear sincerereview2017, Thank you for having taken the time to post this review on Tripadvisor. I was delighted to read your lovely comments about our staff here in particular Housekeeping and Front Office team. I will enjoy sharing your feedback with them. Regarding your comment on the lift lighting and toilet bin, our Housekeeping and Engineering manager have already been informed and they apologise for the inconveniences caused. Once again, we are sorry for the inconvenience caused and hope that you will give us another chance to service you on your next trip to Bangkok. Sincerely, Jean-Louis Barc General Manager

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