Hotel address55/555 Langsuan Road
How to reach the hotelGPS :N 13° 44' 24.22'' E 100° 32' 36.19''
Contact the hotel
- Tel. (+66)2/6304000
- Fax. (+66)2/6304002
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Hotel Muse Bangkok Langsuan - MGallery Collection - hotel reviews in Bangkok
Hotel code: 7174
Accorhotels.com customer reviews in partnership with TripAdvisor
"Second time and very pleasant"
6th September 2013, JP T, Bangkok, Thailand
Stayed at the Muse Bangkok for one night and this for the second time. The first time was great as well, apart from the fact that I needed to wait for 15 minutes until someone noticed that a car was parked at the entrance and people were unloading bags.Apart from this, all is great and the property is very well kept, service is great and efficient, friendly but still discreet.The location is outstanding on Langsuan and the Speakeasy is a great place to be.View management response »
Management responseDear JP T, thank you so much for your good review and for the constructive feedback, well noted. Service efficient and discreet, I like it a lot as it is exactly what we are trying to achieve and yes location and Speakeasy are also 2 very good reasons to visit usWell see you around for the 3rd visit then Best regards Nicolas Peth General Manager
"Poor Service at Front Office"
5th September 2013, toongywoongy, london
I had to wait for over 15 minutes when checking-in and almost the same when checking-out. It would not matter much if this is a 2-3 starts hotel but it is not the case. We were not greet by anyone, and were not inform by anyone of the waiting time. We were standing there like lost souls. I think that the hotel should step up their service during the peak hours, for example, increase more staff (if possible), offering the welcome drink to the guests and inform about the waiting time. Minus this very poor first impression, which is very important in this business, my overall stay was OK.View management response »
Management responseDear toongywoongy, thank you for posting your review on TA and for your constructive feedback. Please accept my sincere apology for the unusual delay at reception and for any inconvenience caused. We offer private and dedicated check in and out facility as we believe this is the kind of attentive service our customers like the most. No long reception desk but rather intimate private one where our dedicated team can take care of every guest. It is normally not an issue and we have certainly taken your comment on board. Glad the rest of your stay went wellHope we can see you soon again to regain the trust you placed in us in the first place Best regards Nicolas Peth General Manager
2nd September 2013, Kenseth, Hong Kong, China
good hotel and back to this hotel next time, good service , good location , very cleanliness and we can sleep very well in the bed.Also, this hotel very beautiful of their outlook and the staff very polite to us.We totally can accept the hotel from all .View management response »
Management responseDear Kenseth, thank you very much for such a good review, looks like you very much enjoyed your experience with us Hope to see you again soon Best regards Nicolas Peth General Manager
"Great Hotel out of the mainstream hustle and bustle"
29th July 2013, 430Michael, Hobart, Australia
If you are looking for a small hotel (only 24 floors) that is still close to shopping and the attractions with both good food in the hotel and nearby then this is the place for you. The hotel has a Tuk Tuk available for the short ride to the train system and some great shops in Central. It has a great infinity pool and cocktail lounge and the food was just great. Close by are some great restaurants such as Café 9 that had some of the best Thai Fusion we had to go their twice. One tip is try and get a corner room, they are just great with that little more privacy.View management response »
Management responseDear 430Michael, thank you for your review and the great recommendation, it is much appreciated. Location I think you have said it all so I shall leave it like that See you again soon Best regards Nicolas Peth General Manager
"Not really worth for the money spent"
1st July 2013, jjcamile, Ho Chi Minh City, Vietnam
Even though the personal are very helpful and i have no comment about the services; but if i base on the price of the room (~150 usd/night, no breakfast), it is possible to can get much better room (size), location, etc... in Bangkok.So even though The Muse is a nice Hotel but somewhere a bit disappointing, i will not recommend it.View management response »
Management responseDear jjcamile thank you for your comment and sorry to hear that you are not able to recommend us based solely on the price paid. 2 reviews down we were compared to the most exclusive hotel in Bangkok and were found to be of an excellent value. DO NOT forget the service you get for your money. Obviously a very subjective comment but this is why this site is so popular and this is why I pay so much attention to it. I shall let readers to decide by themselves but most of them rave about us…our service… and our value for money.Best regards Nicolas Peth General Manager
"Great hotel, highly recommend it."
26th June 2013, wongkiuhong, Hong Kong, China
I love this hotel, everything is so nice and fine. Although the room isnt really big, but its just perfect to couples. My partner and I like the bathroom so much, we can both do our make up and not feeling crowd. The breakfast is ok, not so many choices but they taste fresh and good. The restaurant at the basement is excellent as well, foods are wonderful and the live opera and overall atmosphere are impressive. Location is perfect, around five minutes walk to the bts, and around 15 minutes to central world. Im really appreciate with the hotel, can really feel their heart and passion in it. I will definitely come back for it again.View management response »
Management responseDear wongkiuhong, thank you for posting your review and for your recommendation. Heart and passion I hope we definitely have some but don’t take my word for it…judging by the overall comment on this site we are not doing too bad at it. Location well so often mentioned and yes so true only a few minutes’ walk from the BTS. Hope you will come back of course Best regards Nicolas Peth General Manager
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.