Hotel - Mercure Hanoi la Gare
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Mercure Hotel

Mercure Hanoi la Gare

94 Ly Thuong Kiet Street  Hoan Kiem District 
10000 HANOI
VIET NAM

814 reviews
TripAdvisor Rating Based on 814 reviews
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Mercure Hanoi la Gare

Mid-scale hotel for business trips or leisure

With Mercure, enjoy the quality of service and bedding guaranteed by an international brand. Rooms from 20 to 35 sqm and enjoy free WiFi. Wake up and enjoy a full Western or Vietnamese breakfast. This city centre hotel is a great base for discovering Hanoi. Just 10min walk to the Old Quarter or the Temple of Literature, 15min to the 36-streets area and Hoan Kiem Lake, 5min from shopping centre and ICE Exhibition Centre. Discover Hanoi on the App Store with the City Pass Hanoi application.

Located 200 metres away from the Hanoi Railway station, Mercure Hanoi La Gare offers great convenience and access for your trips to Sapa and Ninh by trains. A number of interesting museums are within short walking distance, including the Vietnamese Women's museum and Hoa Lo Prison museum, and historical landmarks such as the Flag Tower and Imperial Citadel. Discover Hanoi foods with nearby local restaurants and bars that satisfy all tastes and budgets.

Hotel extras

A fine French and Vietnamese brasserie restaurant with a terrace to observe the daily life of Hanoi. After a day of work or walking and discovery, relax with a fine wine or beer during happy hour.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Hanoi la Gare

94 Ly Thuong Kiet Street
Hoan Kiem District
10000
HANOI
VIET NAM

Tel: (+84)4/39447766
Fax: (+84)4/39448317

Check-in from 14h00
Check out up to 12h00
Access and transport
  • MERCURE HANOI LA GARE : Hanoi
  • NOI BAI AIRPORT At 35km / 21.75 miles
  • HANOI At 0.2km / 0.12 miles

GPS : 21.026066, 105.841901

Our rooms

  • Standard Room with 1 single bed
    Standard Room with 1 single bed
  • Standard 1 Queen-size Bed
    Standard 1 Queen-size Bed

    20-22sqm, contemporary design, free WIFI, flat LCD screen, international channels, double-glazed windows, safe deposit box, italian shower, rain shower, Mercure&Me amenities, hair dryer, courtesy tray with tea/coffee, minibar.

  • Deluxe 1 Queen-size bed and 1 sofa
    Deluxe 1 Queen-size bed and 1 sofa

    35 m², spacious with 3 large windows; 1 sofa convertible into Queen-size bed, functional working area; bathrobes; slippers; complimentary e-newspapers and magazines; in-room check-in on request. Up to 2 adults and 2 children below 16 yrs old.

  • Superior room Queen-size bed
    Superior room Queen-size bed

    27 m², functional working area; free e-newspapers and magazines; complimentary water, tea & coffee; Mercure amenities; 2 Single-size or 1 Queen-size beds are available upon request; extra bed on request. Up to 2 adults and 1 child below 16 yrs old.

  • Standard 2 Single-size beds or 1 Queen-size bed
    Standard 2 Single-size beds or 1 Queen-size bed

    20-22sqm, contemporary design, free WIFI, flat LCD screen, international channels, double-glazed windows, safe deposit box, italian shower, rain shower, Mercure&Me amenities, hair dryer, courtesy tray with tea/coffee, double or twin room on request.

  • 100 rooms
  • 76 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 7 family rooms
  • 7 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • TV room service ordering
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

BRASSERIE LE PAVILLION Restaurant
Photo non contractuelle / Strictly non binding
Lunch 11:00 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BRASSERIE LE PAVILLION Type of cuisine: International


Modern, bright and stylish, Brasserie Le Pavillion boasts an innovative wine list and delicious menu featuring a range of Vietnamese and international specialties. It features a unique garden area which offers a tranquil oasis in the heart of the city.

Find out more and book
BRASSERIE LE PAVILLION Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BRASSERIE LE PAVILLION


Relax and unwind in Brasserie Le Pavillion Bar, which offers an eclectic range of cocktails, international and local beers, premium spirits and liquors complemented by a hand-picked selection of wines. A mouthwatering snack menu is also available.

See all our restaurants and bars

Our customer reviews for Mercure Hanoi la Gare

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 814 reviews

davestl0uis 2016/10/29
« First of many stays »

I stayed at the Mercure La Gare for the first time this week for a one night stay in Hanoi. My room was wonderful and spacious. The staff welcoming and helpful. Breakfast was great. And the price was good value for money. Everything was up to the standards that I expect from the Accor hotel group. I will stay there again on future trips

MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear davestl0uis, I am very happy to read all your kind words regarding your stay at Mercure Hanoi La Gare. It is even better to hear that you would like to come back and stay with us on your future trips. This is definitely wonderful and I would like to share all your feedback to our team members. This will serve as a valuable source of encouragement to our working efforts and spirit, so we could constantly improve our quality of services. Thank you again for your sharing of experience. We hope your next trips will be as pleasant as the previous one and really look forward to seeing you in Hanoi in the near future. Sincerely, Simon Kim General Manager

wstueve2015 2016/08/02
« Great Hotel for the location and price. »

We checked in and was given a nice welcome. The room was fresh and clean. Service and food was also very good. We found the staff very helpful. The price of the room was a pleasant nights stay. in the morning the buffet breakfast was fresh and tasty. the bed was comfortable and the room was clean and tidy.

MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear wstueve2015, We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Kim General Manager

M L 2016/01/07
« Helpful and friendly staff »

Staff is helpful and friendly. Room is small and had a horrible view of rooftops of surrounding premises. Some grit at the hard to clean corners of the bathtub. Beds and pillows are comfortable. The hotel is located approx. 25 minutes walk from the Old Quarters. Some taxi drivers are not certain of this hotel.

MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear M L, We very much appreciate your feedback about your stay at Mercure Hanoi. I am sorry that the room size and view did not meet your expectation. I will assure that a Deluxe room with more spacious size and another view will be arranged for your next stay with us. Once again, we would like to express our sincere appreciation to your review about us. Your feedback will help us to deliver better services in the future. We hope that you will give us the opportunity to better serve you next time and wish you all the best. Sincerely, Hieu Tong General Manager

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