Hotel - Mercure Aix en Provence Sainte Victoire Hotel
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Mercure Hotel

Mercure Aix en Provence Sainte Victoire Hotel

RD7N 
13790  CHATEAUNEUF LE ROUGE
FRANCE

444 reviews
TripAdvisor Rating Based on 444 reviews
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Mercure Aix en Provence Sainte Victoire Hotel

Mid-scale hotel for business trips or leisure

At this former coaching inn, discover our unique blend of contemporary design and Provençal stone, at the foot of the Sainte Victoire mountain. Discover the hilltop villages, vineyards and the city of Aix en Provence

M. FOURNIER Francois, Hotel Manager

At the heart of the vineyards, 15 minutes from Aix-en-Provence, the four-star Mercure Aix-en-Provence Sainte Victoire hotel perches at the foot of the Sainte Victoire mountain. The air-conditioned rooms combine comfort and well-being in a Provencal décor in a 13th century building. For business trips, this charming hotel offers all the necessary equipment for working in complete tranquillity. After a visit or a meeting, relax by the edge of the swimming pool on the terrace of our restaurant.

Enjoy a rich natural environment to help you relax during your business or leisure trip. Visit the surrounding area and discover the Aix countryside, the Sainte Victoire mountain and the Cézanne Museum.

Hotel extras

Meeting room lit by daylight and equipped with screen and video projector. Large free car park, free Wi-Fi - this Mercure hotel offers a setting suitable for the organisation of your seminars, meetings and other events.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Outdoor unheated pool
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Babysitting on request
  • MARSEILLE PROVENCE
  • Reception open 24 hours a day

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00-24:00
    • Opening hours : Week-end 7:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Aix en Provence Sainte Victoire Hotel

RD7N
13790
CHATEAUNEUF LE ROUGE
FRANCE

Tel: (+33)4/42202151
Fax: (+33)4/42202351

Check-in from 15h00
Check out up to 12h00
Access and transport
  • GARE ROUTIERE AIX EN PROVENCE : 
  • MARSEILLE PROVENCE At 45km / 27.96 miles  - Shuttle paying
  • TGV AIX EN PROVENCE At 30km / 18.64 miles

GPS : 43.489342, 5.589788

Our rooms

The Mercure Aix-Ste Victoire offers you Standard or Superior rooms. For a relaxing break, an overnight stay or a business trip, our hotel cannot fail to please, and will provide you with all the relaxation and peace of the Provence region.

  • Superior Room with 1 double bed
    Superior Room with 1 double bed

    Spacious refurbished rooms featuring complimentary WiFi access, safe, individual airconditioning, flatscreen TV (satellite/cable), bathroom with walk-in shower, hair dryer and separate WC.

  • Superior Room with 2 single beds
    Superior Room with 2 single beds

    They are spacious and renovated, offering free WIFI access. Equipped with a safe, individual air conditioning, a flat-screen television (satellite/cable), bathroom with walk-in shower, hair dryer and separate WC

  • Standard Room with 1 queensize bed
    Standard Room with 1 queensize bed

    Comfortable refurbished rooms featuring complimentary WiFi access, safe, individual airconditioning, flatscreen TV (satellite/cable), bathroom with walk-in shower, hair dryer and separate WC.

  • Privilege Room with double bed
    Privilege Room with double bed

    Experience our luxury room, which features upscale bedding, a range of complimentary items, Nespresso coffee machine and other little details to ensure the perfect stay, whether it's for business or leisure.

  • Superior Room with queen-size bed and small garden
    Superior Room with queen-size bed and small garden

    Our Superior Room features a small private garden and queen-size bed and is equipped with a TV, minibar, walk-in shower and free Internet connection for your business trips or relaxing getaways.

  • Superior Family Room with a queen-size bed or 2 single beds on the mezzanine
    Superior Family Room with a queen-size bed or 2 single beds on the mezzanine

    Our Superior Family Room with 1 queen-size bed and 2 single beds on the mezzanine is equipped with a TV, minibar, free Internet connection and a bathroom with walk-in shower,

  • Duplex Suite with 1 king-size bed
    Duplex Suite with 1 king-size bed

    Our Suite measuring 646 sq. ft. (60 m2) with lounge area and 2 bathrooms. The enhanced-comfort bedroom on the mezzanine features a king-size bed with upscale bedding and is fully equipped to welcome you for your vacations or business trips.

  • Suite with king-size bed, balcony and estate view
    Suite with king-size bed, balcony and estate view

    Our Suite measuring 646 sq. ft. (60m2) has a stunning view of the estate, lounge area, balcony and enhanced-comfort bedroom with king-size bed and upscale bedding and is fully equipped to welcome you for your vacations or business trips.

  • 61 rooms
  • 29 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

LA GALINIERE Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LA GALINIERE Type of cuisine: Regional


Our restaurant offers Provençal cuisine and is set in a former 16th-century post house just 10 minutes from Aix-en-Provence, at the foot of Sainte Victoire mountain.

Find out more and book
LA GALINIERE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LA GALINIERE

See all our restaurants and bars

Your meetings and events

Mercure Aix en Provence Sainte Victoire Hotel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 5
  • Maximum size: 155 m²
  • Maximum capacity: 120
  • Maximum banquet capacity: 25

Our customer reviews for Mercure Aix en Provence Sainte Victoire Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 444 reviews

jhcardiff 2015/09/23
« A credit to the Mercure chain »

This hotel is in a wonderful location, close to Aix en Provence . They have recently built a new extension to the original old building and we had a room in this new part of the hotel for an 8 day holiday. We found the bed very comfortable ; there was a french door from our room leading to its own little garden with view in the distance on the Garlaban chain of mountain.Double wash basins , large walk in shower and separate toilet form a well designed "bathroom area".There was plenty of hanging space for our clothes and a welcome small fridge in the "hall area" which is separated from the main bedroom by a door thus cutting out potential noise from the corridor.Outside , the swimming pool is splendid in attractive surrounds on a well maintained lawn and plenty of sun loungers for the guests. Whilst you swim the views of the Cengle the chain of cliffs in front of Sainte Victoire are stunning. What a brilliant location! In the main building , there is a library with comfortable settee and armchairs and a computer for the guests. Whether at reception or in the restaurant ( very good breakfast ) and the bar the service is excellent, the staff are friendly, helpful, polite, attentive and the Directeur himself can be seen helping his staff to ensure the comfort of all the guests. We felt valued and we had a very relaxed and happy holiday

montclus 2015/07/23
« Lovely hotel with a couple of problems »

The hotel is in a great position, below Monte Sainte Victoire and near Aix-en-Provence, with a lovely pool and a very good restaurant. Well maintained rooms with effective air conditioning - very welcome given the 40C temperature. Unfortunately, we experienced two problems : 1 : When we booked, the offer included tickets to a Cézanne exhibition at the Musée Granet in Aix, however this was actually held the year before!! We were given tickets to a Canaletto exhibition at another art gallery in Aix with different opening times - most disappointing when we had booked particularly because of the Cézanne offer. 2 : The interconnecting doors between our room and the adjoining one were unlocked on arrival leaving us feeling very vulnerable to theft or intrusion.

FRANCOIS F, Directeur général at Mercure Aix en Provence Ste Victoire, responded to this review

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel. Mon équipe et moi-même sommes très sensibles à vos appréciations, elles nous encouragent à maintenir nos efforts afin que la prestation que nous vous apportons réponde au mieux à vos attentes. i'm sorry for your 2 problem's, if you come one more time in my hotel, call me before please. Dans l’attente de vous accueillir prochainement dans l’un des hôtels du réseau Mercure, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs.

Eugene M 2015/06/07
« Near Aix-en-Provence »

Charming Chateau outside Aix en Provence. In the country, so plan your meals and have good directions back to hotel. There is a restaurant that serves very good dinners. Breakfast is the usual fare. No lift to second floor. Bring your swim suit, there is a pleasant swimming pool. The gates to the property close after midnight; be sure you have the pass code.

FRANCOIS F, Directeur général at Mercure Aix en Provence Ste Victoire, responded to this review

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel. Mon équipe et moi-même sommes très sensibles à vos appréciations, elles nous encouragent à maintenir nos efforts afin que la prestation que nous vous apportons réponde au mieux à vos attentes. Dans l’attente de vous accueillir prochainement dans l’un des hôtels du réseau Mercure, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs.

Not G 2014/08/16
« Superb quality hotel »

Relaxation in Provence - Hotel is superb - we had rooms 2 and 11 - and the staff are excellent. We will be booking again next year without a doubt. Spent 12 nights here with the kids and we didn't want to leave.

FRANCOIS F, Directeur général at Mercure Aix en Provence Ste Victoire, responded to this review

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel. « dans un soucis de satisfaction pour notre clientèle et afin de rajouter des prestations supplémentaires à notre offre actuelle, nous procédons a des travaux situer sur l’ancien parking, bientôt, nous mettrons a votre disposition 32 nouvelles chambres dont certaines en duplex, de nouvelles salles séminaires, une bibliothèque et une salle de fitness, ces travaux n’entame en rien la qualité de la prestation qui vous est réservé. Néanmoins, nous sommes à votre entière disposition afin de prendre en compte toutes vos remarques et ce 24h/24 afin que votre séjour parmi nous soit en tous points semblable à vos attentes. » Mon équipe et moi-même sommes très sensibles à vos appréciations, elles nous encouragent à maintenir nos efforts afin que la prestation que nous vous apportons réponde au mieux à vos attentes. Dans l’attente de vous accueillir prochainement dans l’un des hôtels du réseau Mercure, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs.

Gleison 2014/07/12
« Stunning location, classy but understated »

Loved this hotel where we spent one peaceful night. Unfortunately our beautiful room had nesting pigeon chicks so we had to move a tiny room one which is very adequate but could do with a lick of paint . Nevertheless it was a great peaceful place, staff were lovely, as vegetarians they had to adapt the menu for us which they did. Breakfast was good. Ask for room away from the road!

FRANCOIS F, Directeur général at Mercure Aix en Provence Ste Victoire, responded to this review

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel. « dans un soucis de satisfaction pour notre clientèle et afin de rajouter des prestations supplémentaires à notre offre actuelle, nous procédons a des travaux situer sur l’ancien parking, bientôt, nous mettrons a votre disposition 32 nouvelles chambres dont certaines en duplex, de nouvelles salles séminaires, une bibliothèque et une salle de fitness, ces travaux n’entame en rien la qualité de la prestation qui vous est réservé. Néanmoins, nous sommes à votre entière disposition afin de prendre en compte toutes vos remarques et ce 24h/24 afin que votre séjour parmi nous soit en tous points semblable à vos attentes. » Mon équipe et moi-même sommes très sensibles à vos appréciations, elles nous encouragent à maintenir nos efforts afin que la prestation que nous vous apportons réponde au mieux à vos attentes. Dans l’attente de vous accueillir prochainement dans l’un des hôtels du réseau Mercure, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs.

Martin S 2014/07/01
« Good hotel but not restaurant »

Good hotel in lovely location - friendly and helpful staff. Superior room chosen - much better than standard room. Evening meal in restaurant poor and not good value for money. Breakfast excellent with large choice of foods. Swimming pool looked good but didn't use.

FRANCOIS F, Directeur général at Mercure Aix en Provence Ste Victoire, responded to this review

Madame, Monsieur, En répondant à notre enquête, vous avez pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel, et nous vous en remercions. Nous sommes désolés que la prestation n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. « dans un soucis de satisfaction pour notre clientèle et afin de rajouter des prestations supplémentaires à notre offre actuelle, nous procédons a des travaux situer sur l’ancien parking, bientôt, nous mettrons a votre disposition 32 nouvelles chambres dont certaines en duplex, de nouvelles salles séminaires, une bibliothèque et une salle de fitness, ces travaux n’entame en rien la qualité de la prestation qui vous est réservé. Néanmoins, nous sommes à votre entière disposition afin de prendre en compte toutes vos remarques et ce 24h/24 afin que votre séjour parmi nous soit en tous points semblable à vos attentes. » Soyez assuré(e) que les mesures correctives nécessaires sont d’ores et déjà mises en œuvre afin d’assurer un niveau de qualité conforme à vos attentes, et de regagner votre confiance lors d’un prochain séjour. Dans cette attente, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs.

GVancollie 2014/04/28
« Amidst the vineyards »

Friendly and attentive staff made my ten day stay at the hotel over the Easter weekend very enjoyable. A nice continental breakfast buffet with excellent croissants as one would expect in France of course … just one suggestion to the hotel would be to also offer fresh omelets or scrambled eggs or such. The hotel incorporates some older buildings, nicely integrated into the whole and given the hotel a unique character, nice. From the shaded terrace in the back there are nice views of fields and hills, peaceful. Finally, across the street (a busy one) there is a vineyard one can visit … and the hotel has the red wine from the vineyard on the menu, definitely worth a try.

Chris B 2014/02/06
« my home from home »

Quirky little hotel with helpful local staff. There are 143 characters to go so I am just filling in space to get this purely voluntary review compelted and done, a rather annoying feature of tripadviser. .

ArtyA2013 2013/10/29
« Good location »

Lovely looking hotel in a great location, near Mt St Victoire and opposite a vineyard. The staff were very helpful, providing us with a fan in the room, as the air conditioning was switched off. The weather was warm 22C and the room was too hot to sleep comfortably. The room was large and opened onto a private small garden.

FRANCOIS F, Directeur général at Mercure Aix en Provence Ste Victoire, responded to this review

Madame, Monsieur I Thank you for your comment and the attention paid to our hotel. I am very happy that my staff have found a solution to your problem and Thank You once again for your comprehention. hoping to see you soon. cordially

ct01_10 2013/07/06
« Mercury saint victoire »

Excellent value and a really pleasant surprise - in countryside not far from aix - lovely outside terrace dining area and food was excellent - attracting locals as well as holiday makers. A very good choice all round. Staff very helpful and friendly.

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