ibis Dakar

Customer review rating (ALL Rating) 3.8/5 266 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 24-hour reception

  • Downtown location

  • Oceanside with a view of Gorée Island

  • Free WiFi

  • Parking and swimming pool available

Our accommodation(s)

Hotel location

ibis Dakar

Avenue Abdoulaye Fadiga
18524 DAKAR
Senegal

GPS:14.669276, -17.427001

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Our bar is a friendly meeting place where you can relax whenever you wish.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  266 reviews

TripAdvisor Rating  4.0/5  441 reviews

Effective stay in downtown Dakar

Customer review rating 3.5/5

W Business - Confirmed reviews ALL

I am a regular with the hotel. The maintenance / upgrade works are a necessity no doubt, but it would be nice to continue experiencing the same warmth as before. The staff was very nice, but there was something missing in the joint approach.

Evolving Impressions, Great Breakfast, and Helpful Staff

TripAdvisor rating 4.0/5

KiraShakira1 Couples - TripAdvisor review

Initially, Ibis Dakar didn’t quite meet my expectations upon arrival. The hotel appeared clean yet showed signs of wear, particularly evident in the worn carpets begging for renovation. However, as our stay unfolded, my opinion shifted. One standout was undoubtedly the breakfast spread, offering a tempting array of French pastries, cheeses, fruits, made-to-order omelets, juices, granolas, yogurts, and more. Don’t miss out on this; it’s served at the sister property, Novotel. Although we didn’t utilize it, the pool area looked inviting. Rooms, though small and basic, boasted pool views. The hotel’s location is another highlight, conveniently close to all attractions. Moreover, the staff proved exceptionally helpful, enhancing our overall experience. We departed feeling rather pleased about our stay.

the most disgusting staff

Customer review rating 0.5/5

Alfonso Couples - Confirmed reviews ALL

Few red flags at the reception during check in, I should pay more attention to. The receptionist asked me if it's my first time and also why I booked thru "this agency". Very strange, coz I booked directly on Accor website and I am tier member - all this clearly mentioned in my reservation and visible in the system. Than he said that credit card machine is not working and only cash is accepted. I paid in euro and got the invoice, which was in local currency and I did't pay much attention. Next morning I was confronted by another receptionist that I did't pay for breakfast. I explained exactly how much I paid in euros and the change I got in local currency. She said that she does not believe and I have to pay again. I was shocked that she was not interested to find out what happened and attitude level was unbearable. . I said that I am calling the police then. She suddenly changed her behaviour and called her colleague who checked me in. By the voice tone I can say they had a fight. When she hung up, she just said "my colleague made a mistake", but without apology and with even more attitude "that's it".

Very nice

Customer review rating 5.0/5

Mame M. S. Business - Confirmed reviews ALL

Very nice

Dear Mame Madieye S., thank you for your positive review of ibis Dakar. We are glad that you enjoyed your stay with us. Please do not hesitate to contact us if you need any assistance in the future. Best regards, ibis Dakar.

Exceptionally kind staff

TripAdvisor rating 5.0/5

Pauline B TripAdvisor review

I spent two nights at this centrally located hotel in Dakar. The staff are very friendly and helpful especially as I had to catch a taxi to the airport at 4 am. The pool is great and the atmosphere during the African Cup of Nations was exciting. The breakfast buffet is nice and varied with lots of good food. I liked being in a safe, enclosed area and would definitely recommend the IBIS hotel for a stay.

Dear Guest We very much appreciate your comments regarding your stay at the ibis Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aby Myriam POUYE

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Other web-users rate our hotel

  • 86 reviews 9.4/10 Location
  • 180 reviews 4/10 Room
  • 372 reviews 9.2/10 Service
  • 14 reviews 5.6/10 WiFi
  • 86 reviews 7/10 Breakfast
  • 86 reviews 3.5/10 Cleanliness
  • 65 reviews 3/10 Comfort
  • 43 reviews 4.4/10 Amenities

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