Hotel - ibis Lugano Paradiso
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Ibis Hotel Hotel

ibis Lugano Paradiso Hotel

Via Geretta 10a 
6900  LUGANO - PARADISO
SWITZERLAND

462 reviews
TripAdvisor Rating Based on 462 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  CHF
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  CHF
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)
  • Golf (Nearby)
    • Golf (Nearby)
    • Golf course 9 holes (Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
    • Private beach (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 70 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Lugano Paradiso

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 462 reviews
Phiroza304554 2016/09/20
« Very pleasant and comfortable stay »

We had requested for a room on the top floor with a lake view and our request was honoured. The room was clean and as usual we had the very comfortable Ibis bed and pillows. The only thing missing in the room was a kettle for making coffee and tea. The reception staff Girum was very friendly and pleasant. The location of the hotel is very convenient as the bus stop is just a short walk away. Also, the beautiful lake is just a walking distance and the restaurants too are close by. Migros and Denner are close by.

trippin58 2015/10/18
« Couldn't sleep »

Very hard mattress and something that resembled a pillow, but very hard and flat. Neither my spouse or I got much sleep. We finally pulled out our travel neck pillows and that helped. Location is near a bus station, but can be tricky to determine which stop. Website is not helpful for directions.

Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear Guest, Thank you for choosing our ibis Lugano Paradiso for your stay in Ticino and thank you for taking the time to share your impressions on tripadvisor.com. We would like to inform you, that our team is available 24 hours a day. They are always pleased to help you out with the directions to the hotel. We took note of your comments, and we will forward them to the concerned department so they will take action if appropriate. We look forward to welcoming you again to our hotel. Best Regards from Switzerland Eva Amat – Assistant Manager

Claudia E 2015/08/10
« Nice journey »

Very friendly and helpful staff. Great location. We had reduced prices for some visits and excursions, thanks to a permit the hotel reception gave us. In IBIS hotels In some other countries we used to have a little fridge, a kettle and slippers in the room. These were some missing details, Otherwise everything was ok. Apart from that, we would appreciate to have some more hooks in the bathroom and that is for all IBIS hotels.

Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear Claudia, Many thanks for your positive comments regarding our staff and the location. We are glad to hear that you enjoyed your visit and our team were able to provide the informations to make your visit even more pleasant. Kettle and fridge are not part of our standard but we have a cozy bar open 24 hours. You're always welcome at the ibis Lugano Paradiso, we look forward to welcoming you soon again! Best Regards, Eva Amat

RJNG 2015/06/28
« Great hotel! »

I really enjoyed staying here. Nice clean room, good price, and good location. The hotel was easy to find, and near everything we wanted to see. The staff was very friendly and accommodating. We would stay here again.

Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear guest, Thank you so much for choosing the ibis Lugano Paradiso and for writing a nice review following your stay with us. We very much appreciate your comments regarding our staff, the location and the service. We are looking forward welcoming you again and we hope your next visit will be as pleasant as the previous one Best Regards, Eva A. – Assistant Manager

conguk 2014/11/03
« A good location without the expense »

The Ibis Lugano Paradiso is, as the name suggests, in a suburb of Lugano called Paradiso. This should not put people off as it is close to all the facilities needed to have a successful holiday. The hotel, itself, is modern and part of a building sharing 3 different standards of Accor hotels. The rooms and facilities are those you would expect to find in an Ibis hotel. It has very comfortable, upgraded beds. The breakfast room is light and airy and provides a good choice of continental style breakfast. The staff are very good and very helpful all the ones we came into contact with spoke good English as well as German, French and Italian. Being out of Lugano the hotel offered very good value for money in a generally expensive part of Switzerland. The hotel is only a few minutes walk from Paradiso station (2 minutes by frequent train to Lugano); just across the road from the funicular to Mt San Salvatore; 5 minutes from the lake and the Paradiso landing stage and close to the bus stop for the number 1 bus along the lake shore to Lugano center or the number 2 bus via Lugano main station and the funicular to Monte Bre. We took advantage of a Ticino Discount Card (not available during the winter months). For 87 Swiss francs it gave use 3 days out of 7 travel on most buses, trains, boat services, mountain railways and cable cars in the Ticino area as well as free or discounted entry to numerous attractions. Swiss Minature at Melide is particularly worth a visit - and not just with children. In the area of Paradiso there are a number of restaurants with plenty more in Lugano itself. It takes about 20 minutes to walk into the town following the lake shore. All in all the hotel Ibis Paradiso represents a good value base from which to explore this wonderful area with or without a car.

Thomas S 2014/11/01
« Perfect »

Everything was very nice, The rooms are very comfortable , breakfast was perfect. Also the persons at the Hotel was very Kind, and always has a helping hand . The only thing is that the parking is very expensive ,

Johnny E 2014/09/10
« A hotel to recommend »

Nice staff and a very good standard both regarding the rooms and the breakfast. Good and safe parking for the car in the parking house under the hotel. Walking distance to the beautiful lake and to the old town in Lugano.

EgbertBear 2014/08/04
« Very smart hotel. »

This hotel is new and very smart. There needs to be more than one lift as the same one is used for Ibis and Ibis Budget located next door. Only other comment is that you have to give your mobile phone number and wait for text to be able to use WiFi. (Why so complicated?)

Christian S, Manager at Ibis Lugano Paradiso, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about the stay in the ibis Lugano Paradiso. We appreciate you enjoyed your stay with us and felt so comfortable. We will like to inform that we have two separated Lifts one for ibis budget and one for ibis also as two separated entrance with a welcome desk for each hotel. For the free WIFI connection you receive from the reception staff a number and an acces code valid during all your stay to get in the safty system of Swisscom. We hope to welcome you soon again in one of our Hotels in Lugano Paradiso. Kind regards Christian Schreiner General Manager

Ricky H 2014/06/18
« Value for money »

The service of the hotel is very good and at good location. The staff are friendly and polite. The wifi connection is also good. I most like the breakfast and is recommended to try. The room is clean.

Marco R 2013/10/28
« Business Trip in Lugano »

IBIS is delivery what you read on the tin: no surprise and a standard one might rely upon. No frill, but the Internet access (Wi-Fi) is free and has good speed. Breakfast is not included, but this leaves me more choice!

Martin_Attard 2013/10/22
« Perfect »

Amazing finishes, very modern, really clean, friendly staff, close to the lake (room was with view of lake and monte bre') and overall very good value for money. Definitely a must go-to when in lugano.

marilyn295 2013/10/02
« Hotel stay »

Extremely good customer service and care from the chap who served us. Did not know his name but you could not ask for more.A brand new hotel. Thank you. We asked him where we could get a good dinner and he recommended La Cucina di Alice. We sat outside near the lake and had a wonderful meal with wine. The waiters were very good and friendly too. Enjoyed Lugano very much and would happily go back another time. The best customer service from the Ibis hotel you could ask for.

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