Hotel - Novotel Taipei Taoyuan International Airport
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Novotel Hotel

Novotel Taipei Taoyuan International Airport hotel

No. 1-1, Hangzhan South Rd.  Dayuan District  Taoyuan City 
33758 TAOYUAN CITY
TAIWAN

1,517 reviews
TripAdvisor Rating Based on 1,517 reviews
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Hotel Novotel Taipei Taoyuan International Airport

Mid-scale hotel for business or family trips

"Novotel Taipei sincerely welcome you to Taiwan! As the only 5 star gateway hotel, there is no other place like us to provide such convenience and the best travel experience since you touch down" ~ Eric Rimbeuf, The General Manager of Novotel Taipei

Mr. Eric Rimbeuf, Hotel Manager

Positioned at the Taoyuan international airport district, Novotel Taipei is 5 minutes from the terminals and 25 miles/40km from the city center. The hotel features 360 modern rooms with free WIFI access, along with two restaurants, two bars and meeting rooms up to 500 guests. The hotel also offers a 24hrs fitness, an indoor swimming pool, steam room, free car park for room guests. The guests also can enjoy a wonderful relaxing experience at the InBalance SPA.

Hotel extras
  • Free WIFI, work space, LCD TV, iPod® dock
  • Grand ballroom and 5 versatile event spaces
  • A-la-carte Chinese and Western buffet dining
  • 24-hour fitness centre, indoor pool, jacuzzi, steam room
  • Free shuttle bus running from and to Taoyuan International Airport.
This hotel is PLANET 21 Platinum
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • TAOYUAN AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Childrens Club for 6 to 12 years
  • Other sports activities  (Nearby)
    • Boules/petanque (Paying, Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Taipei Taoyuan International Airport

No. 1-1, Hangzhan South Rd.
Dayuan District
Taoyuan City
33758
TAOYUAN CITY
TAIWAN

Tel: (+886)3/3980888
Fax: (+886)3/3980999

Check-in from 14h00
Check out up to 12h00
Access and transport
  • HIGHWAY NUMBER 1 : AIRPORT EXIT
  • TAOYUAN AIRPORT At 1km / 0.62 miles  - Shuttle free

GPS : 25.068305, 121.221305

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Suite
    Suite

    Large and well-designed, the suite includes a separate lounge and bathroom. It offers unbeatable facilities with a bathtub, LCD satellite TV, a DVD player and Premier Lounge access. Up to 2 adults and 1 child.

  • Standard Room
    Standard Room

    A spacious room with 1 King bed or 2 single beds, en suite bath or shower, sofa bed, work area plus a connectivity panel, triple glazed windows, LCD satellite TV and a safe. Up to 2 adults and 1 child.

  • Executive Floor
    Executive Floor

    Relax and focus. The Premier Room treats you like a VIP with Premier Lounge access including complimentary breakfast and happy hour drinks, plus a DVD player and LCD satellite TV. Up to 2 adults and 1 child.

  • 360 rooms
  • 100% non-smoking hotel
  • 37 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • Airconditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

CHINESE RESTAURANT Restaurant
Lunch 11:30 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:30 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CHINESE RESTAURANT Type of cuisine: Regional


Wei Fang, the sophisticated dining venue located on the second floor of the hotel, offer an exceptional menu of authentic Shanghai traditional flavours, provincial specialties and Chinese herbal tea culture in an ambiance of rich Chinese heritage.

Find out more and book
THE SQUARE Restaurant
Lunch 11:30 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE SQUARE Type of cuisine: International


Enjoy the delicious dishes in Square international restaurant, located on the ground floor, offering a wide range of cuisine, providing set dinner, and has private dinning rooms.

Find out more and book
See all our restaurants
PREMIER LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

PREMIER LOUNGE


Enjoy tailored services with exclusive Premier Lounge access: breakfast, unlimited Internet, secretarial services, business centre, meeting room use, express check in and out, tea/coffee and evening cocktails.

Q-BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

Q-BAR


Located in the lobby close to the hotel reception area, the open plan Lobby Bar is ideal for a relaxed drink. It features a small terrace overlooking green parklands and offers WiFi Internet connection.

See all our bars
See all our restaurants and bars

Your meetings and events

Novotel Taipei Taoyuan International Airport Meeting Room

Our meeting rooms


  • Number of meeting rooms: 6
  • Maximum size: 448 m2
  • Maximum capacity: 500
  • Maximum banquet capacity: 300

Our customer reviews for Novotel Taipei Taoyuan International Airport

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,517 reviews
carolktham 2016/11/29
« So Nice ! »

A very good option for anyone who has a Long transit in TPE airport . Excellent value and a really nice property for what I paid . Room was spacious and comfortable, with well thought - out amenities . I'd definitely recommend this .

Molly C 2016/11/21
« Excellent hotel! »

The hotel location is not convenient for walking around or visiting a town but it is definitely. A wonderful place to stay if you need to fly in and out of Taoyuan International Airport. A big surprise was the quality of the dinner buffet; well worth the price of about US$30. Novotel Shuttle to and from the airport is complimentary. Arrival to the High Speed Train Station in Taoyuan can catch a public bus heading to the airport for NT$30 (about one USD) Bus will drop you off at Novotel, very convenient. However, going to the High Speed Train Station, taxi is the only option.

HC C 2016/10/05
« Disfunction room and poor service. »

I booked an double bed Executive Room for on 1st Oct. Front desk staff asked me to check-in on the executive floor and it's the start of the nightmare. The check-in on the 9th floor did not provide any sufficient info regarding to the benefits of guest. The staff only lead us to our room only after our request. staff told me just wait for few more minutes to let air contain work, but it never worked. Executive lounge is operated until 9pm, but it has nothing left when we are there around 8 something. staff did not tell us why but only told us that we can go to lounge bar at lobby if we want to drink something! When we asked late check-out for half hour or one hour. The staff simply told us the room is pretty full tomorrow so that she cannot let us have late check-out! After being experienced "promote" response and service, we returned the room for rest, and found out our kingsize bed is actually two twin bed put together. The worse thing is air condition just don't work at all. We then have no choice but call to reception, which front desk told us they would send someone to fix, but no one came after 20 minutes. So made another call to reception, and staff said they have sent someone on the way, but I eventually request to talk to duty manager. The duty manager firstly said he can provide a fan for us, which only made me totally awake in the middle of night! then later he can arrange room change because engineer told him the air-condition was totally broken, but in another floor. So I have to wake up and dress up again and move to another room around 2am, and the equipment in the room is not wor. The next day when I tried to return my original to get stuff and realized my room key card is not working, which happened several time after this. Even keycard provided by duty manager herself are not working at all. I requested a new one and ask where i can do my check-out as I have stuff in two different room. Staff didn't even think about helping me move the stuff, but only told me I can even come up 9th floor to check out or going down to lobby to check out regardless we have been walking up and down simply because hotel's poor management and air-con problem. I eventually cannot maintain my emotion and request speaking to manager. The duty manager came to talk to us eventually and apologize for those trouble, and promise to contact me within next day for further arrangement and explain, but did not receive anything contact from hotel at all. worst experience.

EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Mr. Chen, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are sorry for the delay reply. Our guest service team is handling your case now, and we will contact with you very soon via email. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

919melanie 2016/06/01
« Above expectations »

Amazing modern rooms with high tech features, comfy beds and lots of space. The pool was particularly noteworthy cause it had a steam room, a hot pool plus one with jet beds, a lap pool. The gym had a ping pong table and tons of great equipment. The shuttle service was perfectly prompt and efficient, no better way to spend our last night in Taiwan!

EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Jason K 2016/04/27
« Good value, excellent staff and facilities »

We have stayed twice now. The staff is friendly, helpful, and speak English well. The breakfast buffet and room service are great. The fitness facilities are excellent, with the best hotel pool we have ever seen!

EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

gturner2016 2016/04/19
« Taoyuan »

Hotel went the extra mile to accommodate the needs of my wife and daughter making their trip much easier and more enjoyable. From meeting at the airport to organising buses and early breakfast the staff response was spot on.

EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

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