Hotel addressRedcliffe Hill
BS1 6SQ BRISTOL
How to reach the hotelGPS :N 51° 26' 50.43'' W 2° 35' 27.69''
Contact the hotel
- Tel. (+44)117/3199004
- Fax. (+44)117/9689866
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Accorhotels.com customer reviews in partnership with TripAdvisor
"Parking and breakfast"
21st September 2013, jerry2929, Cheltenham, United Kingdom
Parking should have been included in cost of room - a rip off!Breakfast was off poor quality eggs fried and scrambled not good. Hashbrowns cooked almost to a cinder. refused breakfast on second day and had to persuade desk staff to refund cost of uneaten meal.For these reasons I have given a mediocre more for rating and value.View management response »
Management responseI am most disappointed to hear of your breakfast experience - I do apologise that it was not of the usual great standard that we would provide. I have shared your comments with the chef who will ensure this does not happen again in future.I must inform you with regards to car parking that you will find this charge in any city hotel, we even created our rate in comparision of other local properties! Please don't think that we do not appreciate your opinion though as we do take all comments very seriously and I would like to thank you for your feedback.Kind regardsZowie OsborneGuest Services Manager
16th September 2013, ava_packer, Birmingham, United Kingdom
Excellent service from the hotel. We were upgraded at no additional cost. The bedroom was clean and comfortable Food was also top class. All staff were welcoming and knowledgeable of the local area Would recommend to others and use myself if I am in Bristol again either for business or pleasure.View management response »
Management responseWe would be delighted to welcome you back! It's lovely to see you enjoyed your stay and thank you for letting us know!Kind regardsZowie OsborneGuest Services Manager
8th September 2013, auckland16, Nottingham, United Kingdom
This hotel gave us excellent service on our recent one night stay. The room, which we upgraded, was very spacious and comfortable. We dined in the restaurant and enjoyed the "seasonal menu", although we found the wine, although good quality, very expensive. The location was very good with just a short walk to the city centre with its bars and restaurants. We think the best points were the location, the worst having to pay £12 a night for parking and the expensive wine on the restaurant. Overall this was a very good experience and we would recommend this hotel.View management response »
Management responseI am very happy to see that you enjoyed your stay with us - with regards to car parking charges, this does apply in most city hotels! Thank you for your comments and I do hope we have the opportunity to welcome you back!Kind regardsZowie OsborneGuest Services Manager
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.