Hotel - Mercure Bristol Holland House Hotel and Spa
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Mercure Hotel

Mercure Bristol Holland House Hotel and Spa

Redcliffe Hill 
BS1 6SQ  BRISTOL
UNITED KINGDOM

2,375 reviews
TripAdvisor Rating Based on 2,375 reviews
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Select your dates 64.00 GBP

Mercure Bristol Holland House Hotel and Spa

Mid-scale hotel for business trips or leisure

When looking for places to stay in Bristol for a family break or business, our stylish and affordable 4-star Mercure Bristol Holland House Hotel & Spa with 275 spacious and contemporary bedrooms with big beds will suit you. With 12 conference rooms on a dedicated events floor, good transport links and onsite parking Bristol Holland House is the perfect business hotel. Enjoy a bite at the Urban Bar & Kitchen or indulge in our large indoor heated pool, fitness suite and spa for relaxing spa days in Bristol.

Hotel extras

The Mercure Bristol Holland House Hotel & Spa is a modern 4-Star Hotel with meeting facilities for up to 230 delegates, spa, indoor pool and gym. The hotel is perfectly placed for business and leisure. We look forward to welcoming you.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Bike rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Bristol Holland House Hotel and Spa

Redcliffe Hill
BS1 6SQ
BRISTOL
UNITED KINGDOM

Tel: (+44)117/3199004
Fax: (+44)117/9689866

Check-in from 14h00
Check out up to 12h00
Access and transport
  • FIRST BUS : REDCLIFFE HILL
  • BORNEMOUTH INTL At 209.2km / 130 miles
  • BRISTOL At 12.1km / 7.52 miles
  • CARDIFF At 88.39km / 54.93 miles
  • BRISTOL PARKWAY At 7km / 4.35 miles
  • BRISTOL TEMPL MEADS At 1.4km / 0.87 miles
  • TEMPLE MEADS At 0.5km / 0.31 miles

GPS : 51.447341, -2.591025

Our rooms

  • Classic double room
    Classic double room

    Rooms contemporary in style - air conditioned with queen size bed dressed in Egyption cotton, satellite TV, workdesk, safe, mini fridge, iron & board, hospitatlity tray and hairdryer

  • Classic twin or family room
    Classic twin or family room

    Rooms contemporary in style - air conditioned with two queen size beds dressed in Egyptian cotton, satellite TV, workdesk, safe, mini fridge, iron & board, hospitality tray and hairdryer. Upto 2 adults and 2 children

  • Privilege room with kingsize bed
    Privilege room with kingsize bed

    Upgraded double room with additional services and amenities - king-size bed, free wifi, minibar (free soft drinks), espresso and hot drinks machine, bathrobe and slippers, newspaper and enhanced complimentary toiletries

  • Superior spacious room with kingsize bed
    Superior spacious room with kingsize bed

    Our spacious Superior Rooms include a kingsize bed, a luxurious roll top bath, free Wi-Fi, minibar (with free soft drinks), coffee machine, bathrobe & slippers, newspaper and toiletries.

  • MyRoom by Laura: Street Art room/ Standard double room
    MyRoom by Laura: Street Art room/ Standard double room

    Laura personally designed this room featuring art from local artists. Whether you're visiting Bristol for the Street Art tour or just to relax, this unique experience with personalised touches will truly enhance your stay in this beautiful city.

  • MyRoom by Brij: Cricket Room/ Standard double room
    MyRoom by Brij: Cricket Room/ Standard double room

    Bowl into The Cricket Room, designed by Brijesh, don't score any more runs, let the wicket be hit! Relax in the ultimate Cricketers paradise, you will be immersed through the history of cricket and revel in that sensational winning moment, The Ashes

  • 275 rooms
  • 275 non-smoking rooms
  • 9 rooms for people with reduced mobility
  • 50 family rooms
  • 16 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Crib on request
    • Direct dial telephone
    • Printer
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

URBAN BAR & KITCHEN Restaurant
Lunch 12:00 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:30 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

URBAN BAR & KITCHEN Type of cuisine: International


The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite.

Find out more and book
URBAN BAR & KITCHEN Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

URBAN BAR & KITCHEN


The Urban Bar & Kitchen uses the finest local produce in order that you can enjoy unsung heroes along with some guilty pleasures

See all our restaurants and bars

Your meetings and events

Mercure Bristol Holland House Hotel and Spa Meeting Room

Our meeting rooms


  • Number of meeting rooms: 12
  • Maximum size: 324 m²
  • Maximum capacity: 220
  • Maximum banquet capacity: 220

Our customer reviews for Mercure Bristol Holland House Hotel and Spa

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,375 reviews
Stephen M 2016/12/19
« Quiet weekend away ruined by noisy xmas party »

A two star hotel pretending to be a four star. Room was average at best for what was supposed to be one of the better rooms in the hotel. Weekend away without the kids ruined by noisy xmas party which I know you should expect at this time of year but we should have been warned and put at the other side of the hotel away from the party which finished at 1.30 a.m. ish. We were then woken up by someone knocking on our door at 2.0 a.m. looking for some friends room. Then woken at 8.30 a.m. by church bells from opposite church which rang for an hour. Again the staff must know about this but nothing was said prior to our stay. Leisure facilities very poor for a four star small pool no steam room or sauna. If you are looking for a quiet weekend away from the kids this isn't the place to saty.

Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Stephen M, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melih Yanik Operations Manager

C8560RLlisam 2016/12/13
« Lovely Hotel Shame about the Christmas Parties »

Lovely hotel, nice clean bedroom and modern bar area - although we could not enjoy the bar area in the evening as there was a Christmas party being held there on the Friday and Saturday night. Unfortunately there was nowhere for the other hotel guests to sit, relax and have a drink. Also the music was so loud we could hear it in our room. Would I stay here again - yes but not in December!

Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear C8560Llisam, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Melih Yanik Operations Manager

738peterjh 2016/11/22
« Holland house »

Menu still the same for ages for regular visitors on business this gets boring moving the same menu about does not help.reception and reasturant staff excellent. Quality of restaurant food and value invariably poor.

Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear 738peterjh, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melih Yanik Operations Manager

Jean W 2016/09/11
« Very pleasant stay at this hotel. »

We took our 4 year old grandson for a visit to this hotel and to swim in the hotel swimming pool. All the staff were very helpful and pleasant and we would definitely stay at this hotel again. It was fairly centrally located and within a short walk from Millennium Square, The Aquarium, At-Bristol and numerous places to eat.

Matthew J, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Matthew Jackson Guest Relations

195Sally 2016/09/03
« Comfortable rooms »

The rooms are of a good size and comfortable, the service professional and friendly. The breakfast has a good selection of hot and cold food to suit everyone's taste. The swimming pool is spacious and warm, the bar seating area very comfortable.

Matthew J, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Guest, Thank you for your review of our hotel. We are glad that you enjoyed your stay We hope to see you again very soon. Kind Regards, Matthew Jackman Guest Relations

Barbara M 2016/06/22
« Discovering Bristol »

Good hotel, excellent position close to the centre. Big comfortable room. I would suggest to improve cleanings (dust...), more towels in the bathroom, slippers (expected when booked a superior room). Positive overall

Mehmet K, General Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. i have carefully noted your comments which I have addressed with my Head Housekeeper. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Mehmet Kandemir General Manager

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