Hotel - Mercure Bristol Holland House Hotel and Spa
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Mercure Hotel

Mercure Bristol Holland House Hotel and Spa

Redcliffe Hill 
BS1 6SQ  BRISTOL
UNITED KINGDOM

2,535 reviews
TripAdvisor Rating Based on 2,535 reviews
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From 69.00 GBP Non member rate
From 65.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Bike rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 275 rooms
  • 275 non-smoking rooms
  • 9 rooms for people with reduced mobility
  • 50 family rooms
  • 16 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Crib on request
    • Direct dial telephone
    • Printer
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Bristol Holland House Hotel and Spa

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,535 reviews

rebeccamG5680IA 2017/05/02
« Would like to give Zero, but that that's not an option »

I had booked to rooms for a couple of Directors of the company I work for. Despite receiving the email to check-in on line the day before, they turned up to find no rooms available. One to Bath! the other found something independently. Not good enough in my opinion and not what I have come to expect from this chain.

Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear rebeccamG5680IA, I am really sorry to hear that you had some issues with your bookings, please allow me to express my sincerest apologies. Please contact me directly on h6698-rd@accor.com and I will investigate for you. Sincerely, Melih Yanik Operations Manager

DJDB 2017/04/19
« Much nicer than expected »

Anyone who walks for the station into Bristol will have seen this big concrete building up on the hill and thought how tired and grim it looks. But inside is a huge spacious and nicely put together hotel. The room was extremely comfortable with very responsive air conditioning and a fabulous view of Bristol. The fridge was a good size and cold. Only real complaint would be the weak strength of the shower, a real let down, and the stupid place in the bottom of the wardrobe that the tea and coffee facilities were placed so they all got knocked everywhere when i hung up my coat.

Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear DJDB, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Melih Yanik Operations Manager

Richard E 2017/03/07
« Very nice hotel! »

This hotel is really nice hotel, very clean throughout and decorated very well, we had a very comfortable nights sleep. The only thing that is stopping me from giving this a 5 star review is the swimming pool and changing rooms, they could do with a bit of a revamp!

Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Richard E, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. The comments are most comprehensive and each point will be discussed with the Departmental Managers concerned. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Melih Yanik Operations Manager

Anna S 2017/02/27
« Great customer service »

I stayed at the Mercure for one night on a business trip. The staff were amazing - friendly, efficient and personable. The restaurant has nice food, both for dinner and breakfast, and the décor is modern yet welcoming. Highly recommended!

Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Anna S, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Melih Yanik Operations Manager

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