Hotel - Mercure Bristol Holland House Hotel and Spa
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Mercure Hotel

Mercure Bristol Holland House Hotel and Spa

Redcliffe Hill 
BS1 6SQ  BRISTOL
UNITED KINGDOM

2,422 reviews
TripAdvisor Rating Based on 2,422 reviews
Best price guarantee
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From 69.00 GBP Non member rate
From 62.10 GBP Member's rate Members’ Rate, join while you book
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Members’ Rate, join while you book
Select your dates 69.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Bike rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 275 rooms
  • 275 non-smoking rooms
  • 9 rooms for people with reduced mobility
  • 50 family rooms
  • 16 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Crib on request
    • Direct dial telephone
    • Printer
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Bristol Holland House Hotel and Spa

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,422 reviews

M6749HGnicolab 2017/01/25
« Weekend getaway »

We stayed here for just 2 nights as an after Christmas break which was much needed!!!! The Spa was fantastic and well worth a visit, the town centre was just a seven minute walk away. Could not find fault with anything- thevstaff went out of their way to make sure a relaxed time was had by all. Efficient staff, food excellent, Location ideal!!!!!! Will definitely stay here again

Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear M6749HGnicolab, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Melih Yanik Operations Manager

Stephen M 2016/12/19
« Quiet weekend away ruined by noisy xmas party »

A two star hotel pretending to be a four star. Room was average at best for what was supposed to be one of the better rooms in the hotel. Weekend away without the kids ruined by noisy xmas party which I know you should expect at this time of year but we should have been warned and put at the other side of the hotel away from the party which finished at 1.30 a.m. ish. We were then woken up by someone knocking on our door at 2.0 a.m. looking for some friends room. Then woken at 8.30 a.m. by church bells from opposite church which rang for an hour. Again the staff must know about this but nothing was said prior to our stay. Leisure facilities very poor for a four star small pool no steam room or sauna. If you are looking for a quiet weekend away from the kids this isn't the place to saty.

Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear Stephen M, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melih Yanik Operations Manager

C8560RLlisam 2016/12/13
« Lovely Hotel Shame about the Christmas Parties »

Lovely hotel, nice clean bedroom and modern bar area - although we could not enjoy the bar area in the evening as there was a Christmas party being held there on the Friday and Saturday night. Unfortunately there was nowhere for the other hotel guests to sit, relax and have a drink. Also the music was so loud we could hear it in our room. Would I stay here again - yes but not in December!

Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear C8560Llisam, We are very glad you enjoyed a warm welcome with us at Mercure Holland House Hotel & Spa. All our staff take pride in doing that little bit extra to make our guests stay special and it is great to hear their efforts were appreciated. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Melih Yanik Operations Manager

738peterjh 2016/11/22
« Holland house »

Menu still the same for ages for regular visitors on business this gets boring moving the same menu about does not help.reception and reasturant staff excellent. Quality of restaurant food and value invariably poor.

Melih Y, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Dear 738peterjh, Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House Hotel and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melih Yanik Operations Manager

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