Hotel - Mercure Oxford Eastgate Hotel
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Mercure Hotel

Mercure Oxford Eastgate Hotel

73 High Street  Oxfordshire 
OX1 4BE OXFORD
UNITED KINGDOM

955 reviews
TripAdvisor Rating Based on 955 reviews
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Mercure Oxford Eastgate Hotel

Mid-scale hotel for business trips or leisure

The Mercure Oxford Eastgate Hotel is a stunning 4-star hotel located in Oxford city centre, just opposite some of the University buildings and perfectly located for a walk around the city while you visit Oxford. The 17th century building has recently been refurbished. The Oxford Eastgate Townhouse boasts Marco's New York Italian restaurant. Enjoy Eastgate Hotel's heritage and soak up the great culture, such as J.R.R Tolkien and C.S Lewis, that many famous faces did too upon their visit.

The central location of the hotel makes it the ideal place to stay when visiting Oxford. There are many attractions just a walk away from the hotel such as city sightseeing tours, the university and the museum of Oxford .

Hotel extras

Try the High Table Brasserie and Bar for a contemporary eatery, serving coffees, light snacks and a modern European a la carte dinner menu.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Reduced mobility rooms
  • Breakfast
  • Air conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Reduced mobility rooms
  • Air conditioning
  • LONDON HEATHROW
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30 am to 10:30 am
    • Opening hours : Week-end 6:30 am to 10:30 am

Business services

  • 1 meeting room(s)
See all services

Hotel location

Hotel - Mercure Oxford Eastgate Hotel

73 High Street
Oxfordshire
OX1 4BE
OXFORD
UNITED KINGDOM

Tel: (+44)1865/248332
Fax: (+44)1865/794163

Check-in from 14h00
Check out up to 12h00
Access and transport
  • AIRLINE BUS SERVICE : High Street Stop
  • LONDON HEATHROW At 64.37km / 40 miles  - Shuttle paying
  • LONDON HEATHROW At 76.8km / 47.73 miles
  • LONDON LUTON At 102.8km / 63.88 miles
  • OXFORD KIDLINGTON At 15.6km / 9.69 miles
  • OXFORD At 1.61km / 1 miles

GPS : 51.752201, -1.249124

Our rooms

  • Privilege Double Room
    Privilege Double Room

    The Privilege double rooms, with feature headboards, offer luxury and style. Larger rooms with a luxurious rainfall shower, Nespresso coffee machine, fridge with soft drinks, air-conditioning, safe, bottled water, robes, hairdryer & WIFI.

  • Classic Single room
    Classic Single room

    The single room offers comfort and style, with eclectic fixtures and fittings, a luxurious rainfall shower, whilst set in a historic townhouse. Also included: air-conditioning, safe, fridge, bottled water, tea & coffee making tray, hairdryer & WIFI.

  • Classic Double or Twin Room
    Classic Double or Twin Room

    These rooms offer comfort & charm in this historic townhouse with feature headboards, luxurious rainfall shower, tea & coffee making tray, fridge, air conditioning, safe, bottled water, hairdryer & Wifi. Please advise room type prior to arrival.

  • Deluxe Suite
    Deluxe Suite

    Overlooking the Oxford High Street and refurbished in a contemporary design. It is equipped with a comfortable King size bed, separate lounge area, flat screen TV's, coffee machine and tea facilities, in room mini-bar, MP3 connector, robe & slippers

  • Privilege Double or Twin Room
    Privilege Double or Twin Room

    The Privilege rooms are larger rooms with feature headboards, luxurious rainfall shower, Nespresso coffee machine, fridge with soft drinks, air conditioning, safe, bottled water, robes, haridryer & Wifi. Please advise room type prior to arrival.

  • Classic Double room
    Classic Double room

    These rooms offer comfort & charm in this historic townhouse with feature headboards, luxurious rainfall shower, tea & coffee making tray, fridge, air-conditioning, safe, bottled water, hairdryer & WIFI.

  • 64 rooms
  • 64 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 3 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Trouser press in room
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

MARCO'S NEW YORK ITALIAN Restaurant
Photo non contractuelle / Strictly non binding
Lunch 12:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

MARCO'S NEW YORK ITALIAN Type of cuisine: Mediterranean


The legendary Godfather of modern cooking, Marco Pierre White, opens his newest venture replicating the hustle and bustle of a classic New York Italian restaurant. Enjoy a mouthwatering array of tasty dishes. -Tel 01865 248695- Pre-booking essential.

Find out more and book
THE LIBRARY BAR & LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE LIBRARY BAR & LOUNGE

See all our restaurants and bars

Your meetings and events

Mercure Oxford Eastgate Hotel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 1
  • Maximum capacity: 45

Our customer reviews for Mercure Oxford Eastgate Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 955 reviews
Archie01052010 2016/09/24
« Rip off in Oxford »

Having arrived in the small car park we observed a staff member kangarooing around in a guest vehicle so parked our Range Rover in a position where it would not need moving. At reception we were gruffly told that whilst it would not need moving keys must be left at reception if we wished to use the car park. Having paid £296 to include parking and breakfast for my wife and I we expected something special. The room was nice and clean but the bed and pillows did not have protectors fitted. The pillows were particularly uncomfortable made of high density oblong shaped foam. Coupled with creaky floor boards and slamming door from the room above through the night, little sleep was had. We dined in the Marco Pierre White restaurant. The wrong started was brought to the table with apologies from the server. A salad ordered with the main course had to be requested again half way through the main course. It arrived with further apologies and was not charged to the bill. We were given a chit for two free drinks by way of placating us following the rude reception. After supper we ordered two single malts at the bar and presented the chit only to be informed that it only entitled us to a beer or house wine. We explained we had been told only that it was for "two free drinks at the bar". After the intervention of the restaurant manager the chit was accepted as payment. Breakfast was appauling, again served in the MPW restaurant. The bacon was under cooked and cold. The fried eggs were over cooked and rubbery. Having completed a survey the hotel awarded us 1500 points on their club card. Added to the points awarded from our booking we now have over 2000 points which gives a E40 discount on future bookings. In light of our experience we shall not be using them! The reader can decide whether this hotel offers value for money.

ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Mr Dagg Following on from your review that you completed onine direct to the hotel and which I have responded to. I am very sorry that there are points that we were not made aware of on your online guest survey and I would be pleased to discuss your stay in person, as I was not informed by my team of your concerns at the time of your stay or received any feedback personally from the front desk personnel. I wish to personally apologise for the disappointment you encountered on your stay, and would be grateful if you could personally telephone the hotel and ask for myself or leave a telephone number so I may return your call. The hotel number is 01865 248332. Yours sincerely Peter Watt General Manager

JDouglasA 2016/06/14
« Our stay at the Eastgate in Oxford »

Good hotel and location very central for Academic Oxford. Our room on the 3rd floor was not easy to access, involving the left, a flight of stairs and a long passageway with 4 steps more and to dose for reaching the room at the end of the building. The room was comfortable but the air-conditioning struggled to cope with the warm afternoon and evenings, the location can be noisy and the windows had to be kept shut overnight. The food was good, the staff were pleasant and helpful (although the restaurant staff struggled a little with English-language) and the bar prices were quite expensive. Nevertheless, it was an enjoyable stay and we would use that hotel again.

ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your recent review, I am pleased that you liked the hotel and the newly refurbished bedrooms. I am sorry for the problem with access to bedrooms on the third floor, I am afarid due to the age and structure of the hotel, we cannot extend the lift to the third floor, we have asked on numerous occasions. Oxford is a vibrant student city and with all the exams going on at present, can be a little boiterous when they have finished. i have asked my colleague to look at the air conditioning system, it was recently serviced in preparation for the summer. We do look forward to welcoming you back in the near future. Kind regards Peter Watt General Manager

Sophie S 2016/04/04
« Classy hotel in city centre »

Nice hotel but be prepared for expensive extra charges - which seems about par for Oxford. £20 overnight car park fee and they tried to charge breakfast and a newspaper to the room despite me declining both on check in. All sorted very quickly and without a fuss. Centrally located near Merton, Magdalen and other Colleges. A ten minute walk to George Street and the shopping district. Next to the Botanical Gardens. Well decorated rooms with great shower and tea/coffee facilities. Staff were very helpful and polite.

ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you very much for your kind review, and I was pleased that you enjoyed your stay, the hotel and Oxford. Oxford is a vibrant city and we are ideally located in the centre with parking on site. The welcome desk has helped create a relaxed and informal atmosphere which is reflected in the team. We look forward to welcoming you back to the hotel in the not too distant future. With kind regards Peter Watt General Manager

Philip I I 2015/12/18
« Stylish and comfortable hotel in the heart of Oxford »

The Eastgate is located in the heart of Oxford, close to Magdalene College and a convenient 50 metres from the Heathrow bus stop. The reception are is warm and welcoming and leads into the stylish lounge/bar. Rooms are well appointed, if a little small, with comfortable beds and good bathrooms. Breakfast was good quality, especially the porridge!

ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you so much for your kind review, a great morale boost for the whole team. We completed the hotel renovation in July of this year, and we are as pleased that you enjoyed the new bedrooms and public areas, it is a joy for the team to serve our loyal clientele in. We hope we will welcome you both back in the near future . Kind regards Peter Watt General Manager

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Select your dates 159.00 GBP Rooms from 159.00 GBP