Hotel - ibis Singapore on Bencoolen
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Ibis Hotel Hotel

ibis Singapore on Bencoolen Hotel

170 Bencoolen Street 
189657  SINGAPORE
SINGAPORE

6,334 reviews
TripAdvisor Rating Based on 6,334 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Laundromat (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The new Sweetbed by ibis bedding offers you the ultimate in sleeping comfort by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 538 rooms
  • 504 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 29 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Singapore on Bencoolen

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 6,334 reviews
Ngoqb 2017/05/19
« Convenient place for staying in SG »

Friendly staffs, good service, easy to visit Chinatown, Sentosa, Merlion, Garden by bay, Clarke Quay, Changi airport...by MRT, bus, walk. Near by Bugis junction, Chinese food court for eating, shopping.

ibisBencoolenSG, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Ngoqb, Thank you for choosing to stay in ibis Bencoolen on your recent trip to Singapore. We are pleased to learn that our hospitality has left you with a great impression, in relation to our location, accommodation comfort and services. To make your next stay even better, we have extra amenities implemented such as the 3G 'handy' Smartphone with free unlimited data roaming and calls to 27 selected countries, loan of our bamboo bicycles as well as EZ-link transportation card for the convenience of your travel! We definitely look forward to having you on your next visit in Singapore. Kind regards, Sharlene - Quality Services

michelw537 2017/04/19
« 2 Swiss friends in Ibis Singapore »

Rooms were clean and good. Towels were changed by request. Late check-out snd room service available. Good location close to MRT, Clarke and downtown is close as well. Hotel is good value for price & friendly staff.

ibisBencoolenSG, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Many thanks for your lovely review here on TripAdvisor, michelw537! I'm so glad to know that you enjoyed the stay with us, in particularly with the hotel's proximity to nearby shopping malls and eateries. When you're visiting the hotel in the future, don't forget to take advantage of the extra benefits we have implemented for an enhanced experience! Thank you again for sharing your experience; our friendly team are pleased to accommodate you whenever you return! Kind regards, Sharlene - Quality Services

chandra_dwi88 2017/04/16
« Spechless »

I wish all budget hotel can see how Ibis Bencoolen do their business. I have stay at the hotel about 8-10 times, and everytime I stay, I see some improvement of the hotel. It just 3 star budget hotel, but the team at Ibis Bencoolen put their heart to make Hotel better and better. When you book on budget hotel, you have bed and breakfast on mind, but this hotel at different league, I can say best budget hotel i ever stay! I notice some different of the hotel, i think it just improvement in last 30 days, a big screen for guest information at the lobby, and some decoration at 12th floor, is it unofficial premier floor ? :) This stay is so perfect and so happy with the service, come to the hotel and Mr. Eric welcome me to the hotel and he remember my name, even better at my room there's a welcome letter from GM of the hotel, Mr. Ben Patten, its a nice touch from the hotel. but i miss the macaroon :)) hahaha from handy phone, free use of ezlink, free use of bicycle, welcome drink including alcohol, fitness, laundrette, parking lot, bus stop at front, free flow coffee tea for gold/platinum guest, and hospitality room for taking shower if we check out in the morning but still in town before catching flight out of singapore. Surely a benchmark for any budget hotel.

ibisBencoolenSG, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear chandra_dwi88, It is an absolute pleasure to be read your generous compliment on the hotel's services and hospitality displayed by the team, in particular, our Duty Manager - Eric and General Manager - Mr. Ben Patten. I will definitely share your comments with all our staff. This will definitely encourage the team to spur with greater heights in enhancing our guest experience. I'm also glad to read that you enjoyed the use of our extra amenities offered for the convenience of travelling in Singapore. Thank you for being a loyalty member of Le Club AccorHotels and choosing to stay with us. We certainly look forward to welcoming you back for another pleasant stay! Feel free to contact us should you require any further assistance in planning your next visit, we're happy to help! Kind regards, Sharlene - Quality Services

OleSolskjaer20 2017/04/12
« Value for money! »

I had an enjoyable stay at ibis on Bencoolen. Everything was good except that I found some instant noodle leftover in the kettle. Possibly from the previous guest. I didn't manage to inform the housekeeper to change. Anyway keep up the good work!

ibisBencoolenSG, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Thank you for sharing your positive feedback, OleSolskjaer20! We are happy to learn that your overall stay was up to your expectation, in relation to our location, accommodation comfort and services. Rest assured we are working with our Housekeeping Manager to improve on the area highlighted by re-training our staff for a better guest experience in the future. It has been a pleasure hosting you and we hope to have the same opportunity whenever you are visiting, Kind regards, Sharlene - Quality Services

Ishan A 2017/04/09
« Nice & Plesent Stay »

Room was well enough for a couple. Clean and tidy with all the facilities. Walking distance to the Rochor MRT Station and other public transport. Friendly staff made it a Plesent stay for us. Really happy and will recommend to others

ibisBencoolenSG, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Thank you for your warm recommendation for ibis Singapore on Bencoolen, Ishan A! I am elated to hear that you had a comfortable stay with us in relation to the cleanliness of our room and bedding comfort. We are glad that you have experienced the efficiency and friendliness of our staff, making it a pleasant stay for you! I'm sure you had a great time here in Singapore, and we definitely look forward to your soonest return! Kind regards, Sharlene - Quality Services

tokyorev 2017/03/29
« Business Trip @ Ibis Bencoolen »

I always like the hotel's friendly and attentive staff who always make you feel welcome. If you have any problem with room, just give them a call or visit them at the lobby, they would settle it swiftly.

ibisBencoolenSG, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear tokyorev, Thank you for choosing to stay in ibis Bencoolen on your recent trip to Singapore. We are pleased to learn that our friendly hospitality has left you with a great impression. It is our absolute pleasure to be able to assist and take care of our guest needs and request in making a comfortable stay. We're happy to welcome you back anytime for an even better experience with the extra benefits we have implemented! Feel free to contact us for any assistance, we're here to help! Kind regards, Sharlene - Quality Services

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