Hotel addressFabian Way
SA1 8LD SWANSEA
How to reach the hotelGPS :N 51° 37' 11.96'' W 3° 54' 42.67''
Contact the hotel
- Tel. (+44)1792/638800
- Fax. (+44)1792/638880
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ibis Swansea - hotel reviews in Swansea
Hotel code: 6653
Accorhotels.com customer reviews in partnership with TripAdvisor
"Great Overnight Stay"
21st February 2013, Twyn49, Pembroke, United Kingdom
Great value for money! Reception staff were very welcoming, room clean and provided everything you need. Car Park was well lit with plenty of spaces provided.It's a lttle way out of town but this was clearly stated when booking and it was a pleasant 20 minute walk into town.View management response »
Management responseDear ReviewerThank you very much for the compliments. I am very pleased that you enjoyed your stay at Ibis SwanseaWe look forward to welcoming you again in near futureKind regardsAasif Iqbal
"visit son in uni."
15th February 2013, PRYCE_13, Aberystwyth, United Kingdom
a basic hotel. free parking makes this cheaper than city centre hotel with no parking. takes less than 30mins to walk into city, pavement all the way. have stayed many times but only used taxi twice prices vary from £5 to £9. hotel will call taxi for you. have not eaten in hotel as we tend to get up late walk into city and have brunch. lots of nice eating places. down side, they let dogs stay!!!View management response »
Management responseDear ReviewerThanks for taking time to review your stay at Ibis Swansea. I am glad you enjoyed your stay as always.We look forward to welcoming you again on the next visitKind regardsAasif Iqbal
"My stay at the Ibis Swansea"
9th February 2013, val71011, Leicester, United Kingdom
I have stayed at this Hotel before with no problems arising but this time the Room that we were staying in was not up to the standard that I would expect. The Electrical circuit on one side of the bed was not working and the light above was flickering. I informed the receptionist of the fault and she did offer us another room but we declined because we were only staying one more night and didn't want the inconvenience of moving. When I asked for compensation the receptionist declined informing us that it was our decision for not moving rooms which I was not happy about. I expect all rooms to be inspected thoroughly and passed before allowing guests to occupy them.View management response »
Management responseDear ReviewerThanks for taking time to review your stay at Ibis Swansea. I would like to assure you that every room is inspected and thoroughly checked before allocating to our guests. However, I hope you will appreciate that technical faults do happen that may be out of our control. In such situation, we try to fix the problem as per our 15 minute gaurantee promise. If for any reason we cannot fix the problem we offer a room move. Please accept my sincere apologies for the inconvinience caused during your stay I have noted all your comments and they have been addressedKind regardsAasif Iqbal
3rd February 2013, BernardandJoan86, Manchester, United Kingdom
This hotel is well situated and reasonably priced. The staff are most helpful and courteous. The rooms are warm, with good facilities. The food is excellent both at breakfast and for other meal times.View management response »
Management responseDear ReviewerThanks a lot for your kind comments and compliments. I am glad that you enjoyed your stay at Ibis Swansea. We look forward to welcoming you again on you next stayKind regardsAasif Iqbal
"Super friendly budget hotel"
20th January 2013, Wanderingsmiles, Channel Islands
Some of the most comfortable beds ever experienced! A good quality breakfast and clean, functional rooms. A hotel in a good location with friendly staff. This is obviously a well cared for hotel and we certainly felt well cared for too. Nothing more required really!View management response »
Management responseDear ReviewerThank you very much for the complimentsI am delighted that you felt cared and enjoyed your stay at Ibis SwanseaWe look forward to welcoming you on you next visitKind regardsAasif Iqbal
"GREAT WEEKEND BREAK"
5th December 2012, eileen261, Herne Bay, United Kingdom
the staff are polite and very helpfull, the room spotless and clean,it is good value for the money paid and the location is ideal just outsite the city!the idea of a buffet type breakfastis good as you can select what you want to eat.Iwould recommend this hotel to all my frends and work collegues.View management response »
Management responseDear Eileen261Thanks for taking time to review. I am very pleased that we met your expectations and you enjoyed your stay with usKind regardsAasif Iqbal
"A great intro to the area !!!"
30th November 2012, harryg662, Helston, United Kingdom
I have been lucky enough to have visited many different hotels in and around the UK , but this one rates very high in all aspects as recorded above. The service in whatever was required ie, taxis, eating establisments, eating in, was 1st class..The weekend reception staff, including the TRAINEE were polite and very helpful and full of good knowledge about the area and its sites. Swansea and the surrounding areas were very good.. Just along from the hotel towards the city was an excellent carwash !! The Waterfront Museum was really good and the very tall building a few hundred yards away has a great cafe/ resturant up at 28th floor with a great 360 degree view. The scrambled eggs have my vote ! The Mumbles was spoilt by the awful weather so any walks were out of the question, but in good weather are a.must. Also some excellent resturants in that area aswell. We will return to Ibis again soon. ......View management response »
Management responseDear ReviewerThank you very much for your kind comments and complimentsI am pleased that you enjoyed your stay at Ibis Swansea.We look forward to welcoming you again on your nex visitKind regardsAasif Iqbal
"Cheap night but could be cleaner."
29th November 2012, sammyp86, Bridgend, United Kingdom
The room was OK for a nights stay.There was some mold around the tiles on the floor in the shower. There was also some dust and mold around the vent for the bathroom. it must be blocked with it as the bathroom steamed up badly and it made all the surfaces wet. I knew there was a main road next to the hotel but there was building work behind the hotel which started early in the morning. It was loud at times.View management response »
Management responseDear ReviewerThank you for your comments. I would like to take this opportunity to inform you that we have start regrouting our wet rooms and all the vents will be replaced by end of the monthI hope that you will visit Ibis Swansea again and experience a genuine hassle free stayKind regardsAasif Iqbal