Hotel addressFabian Way
SA1 8LD SWANSEA
How to reach the hotelGPS :N 51° 37' 11.96'' W 3° 54' 42.67''
Contact the hotel
- Tel. (+44)1792/638800
- Fax. (+44)1792/638880
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ibis Swansea - hotel reviews in Swansea
Hotel code: 6653
Accorhotels.com customer reviews in partnership with TripAdvisor
"Reasonable hotel for a short stay"
24th September 2013, Dianne D, Dronfield, United Kingdom
I have used this hotel several times, not because it is one of the best in the area, but because it is reasonably priced and suits my needs. It is not located in the city centre, but is very close. I like the fact that it has its own car park, whereas hotels of a similar kind in the centre don't. We found the twin room rather small, with one towel and one pillow per person. We were provided with extra towels and pillows when we asked, but the towels were taken away by the maid the following day! Tea and coffee provided, and a flat screen tv. I can't comment on the standard of the breakfast, as we opted not to have it. We had a problem with most of the electric sockets not working on our last morning. I reported it before leaving. The staff were friendly enough. I would only recommend this hotel for a short stay. I use it as a base when visiting friends in Swansea. It is located on one of the approach roads to the city centre and is convenient for the M4 motorway. This means you don't have to drive through the appalling traffic at peak times!
23rd September 2013, rozsavirag, Bromsgrove
During our stay the breakfast was the best. We could chose from a wide range of variety and it was really tasty. The bed was comfortable enough, the room is not so modern but good enough. The cleaning is not really quality. For a 2 star hotel is all right but anyway it was not a high rate. We had problem with the tv in our room so we needed to move another one. In the first room the cleaning was OK but if I want to compare in the second one it wasn't so good. We have stayed there for 4 nights but e.g. we didn't get hoovering in our room either once. The staff was really friendly and when we had problem they tried to sort it out immediately. It is worth the money, for this price it was a really great choice. We spent a very nice holiday there, I would go back because of the fine breakfast. A cleaner couple
"Very good in the main"
19th September 2013
This is a good hotel that is of good value, clean and stylish with no fuss. Situated not too close to the centre but near enough. I found this to be the best price for the location. The traffic outside is noisy but it didn't bother me; had a good sleep on very comfy bed.Bit concerned about the cost of the TV. I thought it didn't clearly state what will need to be paid for, whether cost was just for their films and internet access or TV too. Checking out was quick and nothing was mentioned about extra costs but not sure if they will take more payment from my bank (have queried this but no reply).
19th September 2013, dianneleemiller, Torquay, United Kingdom
Had a very good stay and brilliant value. The location was good for us and had plenty of parking. Very disable friendly and easy to access and the room was nice and roomy. The staff were really helpful.
"Out on a limb"
19th September 2013, Forcedanon, Huddersfield, United Kingdom
Typical of motor age thinking, a budget hotel by a busy by-pass road surrounded by car parks and showrooms and a bit of dereliction. Usual Ibis quality, friendly staff but wouldn't go again. They want 200 characters but nothing more to say.
18th September 2013, Jackexile, Basingstoke
Found new style beds very uncomfortable and slept badly. Room very bare but very clean & staff very helpful / friendly (throughtout hotel). Breakfast very plentiful and reasonable quality. Evening menu very poor in selection and value for money. Quantity small and quality indifferent - to be avoided. So ate out- easy for us as we know area well
11th September 2013, colinkgc, bristol uk
This hotel is 2 mins from the park and ride so useful there as it is just more than 20 mins to walk into town along the main road.Very comfortable and typical good Ibis standard .The staff were particularly helpful.
"pleasant place just outside Swansea"
9th September 2013, xhugsie, Southampton, United Kingdom
Good value would stay again. Breakfast was a little disappointing the hot buffet was not.!Staff very friendly and beds comfortable plus easy parking. Easy to find being just off the main drag into town. Although being close proximity to the road it was very quiet with regards to traffic noise.
7th September 2013, geocollies, Cheltenham, United Kingdom
Very friendly staff who were helpful and professional. The food in the restaurant was good value for money. Room was rather hot (despite window being open) - loved the bathroom (wet room) very stylish
3rd September 2013, RetiredCrazylady, Spilsby Lincolnshire
Great value for money, only complaint was when I asked for the code to use Wifi in our room I was not told that it wouldn't reach that far so had no free wifi connection in room. Apart from this all very good xView management response »
Management responseDear ReviewerThanks for you kind comments and compliments with regards to your recent stay at Ibis SwanseaPlease be assured that we are in the process of getting wi-fi coverage through out the hotel.Kind regardsAasif Iqbal
24th August 2013, Iwanttoretire1, Doncaster, United Kingdom
We stayed for 5 nights at the Ibis Swansea. The negatives.We were woken two nights on the trot in the early hours from other guests running up and down the corridor shouting and banging.This is not the fault of the hotel but I guess the lower priced you go the more idiots will stay. There was a football match in the town that night, so maybe this doesn't normally happen and to be fair could happen in any hotel.We were not impressed with the cooked breakfast which was mediocre, we paid in advance and had two meals free with the booking. It's buffet style, so if you happen to come down for breakfast at the wrong time , as we must have done, it gets a bit stale.The positives.The staff were all friendly and polite and we were always greeted with a smile. ( thank you)A large open plan TV lounge / bar area clean and modern appearance.The restaurant was clean and modern in appearance.Coffee, tea facilities were fine.Cutlery plates etc were all clean, as was the self service area.The room was clean, as was the hotel itself.The bed was very comfortable.Shower room, toilet was clean.Bed room was small, clean and had a modern appearance.The hotel was easy to find.Very close to Swansea City and the local amenities, Water front, Museum etc.The price of the hotel room was very reasonable.Free car park.Summary.Clean hotel.Lift to all roomsFriendly staffClose to all amenities.Free parkingValue for moneyYou pay for what you get, but overall I would say the Ibis Swansea represented good value for money.Ask for a room on the car park side of the hotelWould we stay again ? YesView management response »
Management responseDear Reviewer Thanks for taking time to review your recent stay at Ibis Swansea. Please accept my sincere apologies for the trouble caused from other guests. Thanks for all the positive comments from your experienceWe look forward to welcoming you again on your next visitKind regardsAasif Iqbal
14th August 2013, christineLincoln, lincoln
Stayed with my partner Friday and Saturday night the room was facing the car park which we requested it was clean and the quality of the bed was excellant, we have stayed many times at this hotel as family live nearby. On the Saturday night we was woken at 1pm by a group of girls running along the corridor banging doors shrieking and shouting, this went on till 4.15 when I contacted reception asking them to talk to the people responsible, it went quite for 15 mins when it started again this time our bedroom door was banged it felt like the door was going to come in, it finally went quite at 5am. I complained to the morning receptionist who was very apologetic and offered us a complimentary breakfast. I feel that the hotel has to be more practive in curtailling this behaviour, as otherwise they will lose customers and the reputation of the hotel will be in jepardy. We have a booking for September I only hope that this time we will have a good nights sleep.View management response »
Management responseDear ReviewerThanks for taking time to review your recent stay at Ibis Swansea. I am glad that your found quality of bedroom excellent. Please be assured that we make every effort to control noise and unacceptable behavior from other guest, specially on saturday nights. If necessary we have evict such trouble makersI am glad that you have booked another stay and shall experience any problems during your stay, please inform us immediately so we can get it rightLook forward to welcoming you shortlyKind regardsAasif Iqbal
13th August 2013, 87bor, London, United Kingdom
Last time we came to Swansea to visit relatives we stayed in a rental cottage in Mumbles. The streets were steep and narrow and parking was a nightmare. We have stayed in Ibis in paris and remembered the cleanliness and ease of staying there so were pleasantly surprised to find one in Swansea.Great location, loads of parking (with an Audi and Mercedes showroom across the road for the petrolheads!). Much better than the old smelly B&B's on the seafront surrounded by roadworks.It's a new hotel so easy to keep sparkling. Should be interesting to see how it fares in a couple of years as some the fixtures and fittings in the bathroom are not of the best quality. e.g the shower head was leaking.The pricing could not be better given the facilities so I can't grumble too much otherwise we would be paying for 5 star accommodation to satisfy all our normal hotel requirements. However, we could have done with extra pillows, pen and paper for the desk, a wastepaper bin, toilet brush and a stronger exhaust fan. Staff was very friendly and the check in and check out process could not have been easier. All in all it is still the best value for money stay in Swansea. We will be staying there from now on.View management response »
Management responseDear Reviewer Thank you very much for your kind comments and compliments. I am glad that you enjoyed your stay at Ibis Swanea. Your comments have been noted and been addressed since]We look forward to welcoming you again in near futureKind regardsAasif Iqbal
"Good rooms - slightly out of the ay location"
5th August 2013, LisaBrydon, Sturminster Newton, United Kingdom
I stayed here for an overnight stay with work. I have stayed in a few Ibis hotels with varying quality and I have to say I was very impressed with the rooms here - They had obviously been recently revamped and were very clean and comfortable. My only criticism would be the drinks are a little pricey and the location is a little too far out of town to walk in though Salubrious place in the town offers a very good selection of places to eat.View management response »
Management responseDear ReviewerThanks for kind commment and compliments. I am glad you enjoyed your stay with us and found the hotel clean, comfortable and friendlyWe look forward to welcoming you again in near futureKind regardsAasif Iqbal
4th August 2013, paulj1950, pinxton
My stay at this hotel was okay,it brought back a few memories of my school days in Swansea. the only problem i had was the fact that there was no swimming pool. I think that having one would be a good idea.View management response »
Management responseDear ReviewerThanks for taking time to review you stay. I am glad that you enjoyed your stay with us. Your comment on having a swimming pool have been noted.We look forward to welcoming you on your next visit to SwanseaKind regardsAasif Iqbal
"Very good budget hotel"
3rd August 2013, pip4212, Trowbridge, United Kingdom
Really good budget hotel. Rooms were clean and well presented. Beds were comfy. service was really good and friendly. Breakfast had a good selection and was available from 6.30 which is great.The sofa bed was a little springy and creaky but my daughter is quite heavy. overall a very good stay.View management response »
Management responseDear ReviewerThanks for taking time to review your stay at Ibis Swansea. good to know that you enjoyed your stay with us. Your comment on sofa bed have been noted and has been addressed sinceKind regardsAasif Iqbal
"cleaning could be better"
15th July 2013, adrie57, Oostburg, The Netherlands
Nice hotel with good size rooms. Bed was comfortable. Room was not clean (found hair on the floor). In de bathroom the where tiles loose en de cautch was worn out with holes in the polstering. breakfast was good and complete. Front desk was goodView management response »
Management responseDear ReviewerThanks for taking to review your recent stay at Ibis Swansea. I am very sorry for the cleanliness however please be assured that it has now been addressed.I am glad that you you found your room and bed very comfortable. I hope you will give us another aopporutinity to welcome you on your next visit so you can experience a genuine hassle free stayKind regardsAasif Iqbal
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.