Hotel addressChapel Street
CV37 6ER STRATFORD UPON AVON
How to reach the hotelGPS :N 52° 11' 27.78'' W 1° 42' 27.27''
Contact the hotel
- Tel. (+44)2477/092802
- Fax. (+44)1789/415411
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Mercure Stratford upon Avon Shakespeare Hotel - hotel reviews in Stratford Upon Avon
Hotel code: 6630
Accorhotels.com customer reviews in partnership with TripAdvisor
"mercure stratford upon avon"
14th September 2013, 123yahoo123, Aylesbury
Need to be aware car park is small and might not get in.Also hotel charge £10 per night to say in their car park.Need to put do not disturb on room door otherwise we found our room was cleaned whilst we had breakfast even though we had the keyView management response »
Management responseDear Guests,Thank you for your positive review and pointing out some issues that you have experienced.We will review your comments and these will help us to improve our service standards.I hope to welcome you back in the future.Kind regards,Marnix TeekenGeneral Manager
12th September 2013, mdbryntawe, Swansea, United Kingdom
A lovely oldy worldy hotel in the centre of Stratford upon Avon. We had a privilege Room which was a good size.The afternoon tea was lovely and a good price and the evening meal was good too. The staff were friendly. There were many nationalities staying here.Would recommend.View management response »
Management responseDear Guests,Thank you so much for your kind comments about our "Olde Worldy" Hotel and friendly staff. We are pleased to learn that you have enjoyed your stay with us.I hope to welcome you back in the near future.Kind regards,Marnix TeekenGeneral Manager
"Mercure Stratford Upon Avon - eat before you go!"
12th September 2013, 707RMB, London, United Kingdom
Fabulous location, and very nice staff - but do not bother eating in the restaurant - ridiculously small portions and heaven help if you're in situ when they have a private group in the next room, we literally ended up putting our plates on the adjoining table as no one to clear, for 35 mins....View management response »
Management responseDear Guests,Thank you very much for your positive review here on Tripadvisor. I am pleased that you have enjoyed your stay with us, but I would like to apologise for the delay encountered in our busy restaurant.I hope we will be able to welcome you back in the near future.Kind regards,Marnix TeekenGeneral Manager
"Excellent hotel in Stratford upon Avon "Mercure""
7th September 2013, WooStockholm, Stockholm, Sweden
Very good location, very close to shops and restaurants. Easy to find. Room is very comfortable bed and clean room. Service is excellent. Special thanks to Becca Ireland, very helpful and acceptional service.View management response »
Management responseDear Guests,Thank you very much for your kind words regarding your room and the service you received at the Hotel. I am delighted to read that you enjoyed your stay with us at the Mercure Shakespeare Hotel.Thank you as well for your compliments you made about the service you received from myself, it was my pleasure.Kind regards,Becca IrelandFront Office Manager
"Aug bank holiday at Stratford on Avon"
30th August 2013, kathymoulds, Pontyclun, United Kingdom
We had a lovely night at the Shakespeare. Great location in the centre of town for all amenities.Will definitely stay here again in the future. Lovely traditional room, Clean and comfortable. Lovely young lady at reception check-in, who gave us advice about parking etc.View management response »
Management responseDear Kathy Moulds,Thank you for your positive review about your recent stay with us. I am pleased to learn that you have enjoyed your time in Stratford-upon-Avon and the hotel.Kind regards,Marnix TeekenGeneral Manager
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.