Hotel - Mercure Sheffield St Paul's Hotel and Spa
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Mercure Hotel

Mercure Sheffield St Paul's Hotel and Spa

119 Norfolk street 
S1 2JE  SHEFFIELD
UNITED KINGDOM

2,286 reviews
TripAdvisor Rating Based on 2,286 reviews
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From 89.00 GBP Non member rate
From 84.55 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Massage

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With 163 bedrooms, guests are offered a range of accommodation options including privilege rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning, WiFi and satellite TV.Every bedroom is in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.

  • 163 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 39 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Crib on request
    • DDI - Direct Dialing In
    • Printer
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Sheffield St Paul's Hotel and Spa

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,286 reviews

Markre510 2017/04/10
« Great front of house - average at best behind »

Reception is great as is the location. Staff helpful. Behind everything seems tired and really needs a refurbishment. Rooms more Holiday Inn than Spa luxury - actually Holiday Inn has decent pillows! Room was a good size and layout. Quality of pillows and duvet was just cheap. 2 guest but only small toiletries and single bottles of water. Just have the impression of a hotel cutting the costs which places it at odds with its "spa" billing and the reception area which has obviously had the money spent on it

davidlambert101 2017/02/28
« Excellent hotel »

We have stayed at this hotel several times and always enjoyed our stay.The rooms are very comfortable, the location is right in the city centre with a good selection of restaurants and pubs with in a short distance.

Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was very pleased to read your fantastic feedback and I do sincerely hope we can welcome you again in the future. Best Regards Luisa Esposito General Manager

FlissCornwall 2016/12/11
« Another enjoyable trip »

Stayed at the Sheffield St Pauls a number of times now and it is always consistently good, from check in to check out nothing is too much trouble. Rooms are clean and restaurant breakfasts provide perfect start to day.

Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was very pleased to read your great feedback and I do sincerely hope we can welcome you again in the future. Best Regards Luisa Esposito General Manager

2016/11/19
« Very good but! »

After arriving late due to train cancellation I checked in at the desk and was given keys to my 5th Foor Privilage room. Both keys would not open the door, so back down to reception (carrying two bags). New keys given and escorted to the room by receptionist. New keys did not work either. Told I would be escorted to my room until problem resolved. After unpacking went for dinner, handed prilage welcome card to host but told it was too late to use, but in this instance would be accepted so choose a complimentary glass of wine. Ordered gnocchi, goats cheese, walnuts and tomato for main course. It arrived without goats cheese and walnuts. On signing the bill I had been charged for the complimentary glass of wine, was told that it would be taken off of the bill. When I checked out 3 days later it was still there together with a breakfast that had been paid for in the original booking. However, apart from these incidents I have no complaints.

Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. Please be assured that I have taken your feedback on board and will ensure the required action is taken. Best Regards Luisa Esposito General Manager

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