Hotel - Mercure Exeter Southgate Hotel
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Mercure Hotel

Mercure Exeter Southgate Hotel

Southernhay East 
EX1 1QF EXETER
UNITED KINGDOM

1,749 reviews
TripAdvisor Rating Based on 1,749 reviews
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Select your dates 105.00 GBP

Mercure Exeter Southgate Hotel

Mid-scale hotel for business trips or leisure

The Mercure Exeter Southgate Hotel is a contemporary 4-star hotel and supremely located in the heart of Exeter. Within walking distance to all the main attractions and the city centre, the Exeter Southgate Hotel is perfect for a city break. Whether you are coming for business or for leisure, the Southgate Hotel will cater for you with meeting and conference rooms. Enjoy yourself at the Spa with heated pool, sauna and fitness room when you visit Exeter with us, Parking charged at 12GBP per day

The hotel neighbours the cathedral, the shopping areas of Princesshay, Bedford Square and the historic quay. The location is perfectly situated for short breaks and en-route to Cornwall. The hotel is also extremely near an 18-hole golf course .

Hotel extras

The hotel is open 24/7, catering for young children and disabled guests. The hotel has some of the largest and most flexible meeting facilities in the city, welcoming up to 120 people. The use of the car park incurs a daily charge of GBP 12.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24hours
    • Opening hours : Week-end 24hours

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF
EXETER
UNITED KINGDOM

Tel: (+44)1392/412812
Fax: (+44)1392/413549

Check-in from 14h00
Check out up to 12h00
Access and transport
  • BRISTOL At 108km / 67.11 miles
  • EXETER INTERNATIONA At 10.3km / 6.4 miles
  • PLYMOUTH/ROBOROUGH At 73.5km / 45.67 miles
  • M5 JUNCTION 29 At 6.6km / 4.1 miles
  • EXETER CENTRAL At 0.97km / 0.6 miles
  • EXETER ST DAVID'S At 2.3km / 1.43 miles

GPS : 50.720332, -3.528424

Our rooms

The hotel's 156 bedrooms offer guests a range of accommodation options including classic, privilege, suite, interconnecting and 7 accessible rooms. All bedrooms are non-smoking and have WIFI access, room service & flat-screen TV.Every bedroom is in line with 4-star standards but our rooms also offer particularly inspiring views over the city, including Exeter Cathedral, historic Southernhay and distant glimpses of the Devon countryside.

  • Classic Double or Twin Guestroom
    Classic Double or Twin Guestroom

    Classic double rooms with en suite facilities, baths on request. Rooms are furnished with a modern and contemporary feel and are equipped with TV, telephone, tea & coffee making facilities plus free WIFI access.

  • Mercure Privilege Guestroom
    Mercure Privilege Guestroom

    Privilege Rooms with a modern & contemporary design. Rooms include TV, newspaper, climate control & free WIFI, safe, a selection of soft drinks plus bathrobe, slippers, en suite facilities & full range of exclusive toiletries.

  • Executive Suite
    Executive Suite

    Suite have a modern & contemporary design. Rooms include newspaper, climate control & free WIFI, safe, a selection of soft drinks plus bathrobe, slippers, bathroom with roll top bath, walk-in shower & full range of exclusive toiletries.

  • Standard Room with 2 single beds
    Standard Room with 2 single beds

    Classic twin rooms with en suite facilities providing bath & shower. Rooms are furnished with a modern and comfortable feel and are equipped with climate control, TV, telephone, tea & coffee making facilities plus free WiFi access.

  • Classic Family Guestroom
    Classic Family Guestroom

    Classic family rooms are spacious modern bedrooms and include flat-screen TV and WIFI. Each room has a double bed, sofa bed or z bed as well as en-suite facilities. Climate control in each room. 2nd child on roll-away bed available on request.

  • 156 rooms
  • 156 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 21 family rooms
  • 46 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Airconditioning
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

THE GATE HOUSE Restaurant
Dinner 18:30 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE GATE HOUSE Type of cuisine: Regional


Our chef Mr Damian Martin welcomes you in our Gate House Restaurant. Guests can enjoy contemporary British cuisine including locally sourced meat and fresh seafood.

Find out more and book
LOUNGE BAR & TERRACE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LOUNGE BAR & TERRACE


The lounge bar and Terrace are open all day, for a drink or for a light meal. 24 hour room service is also available.

See all our restaurants and bars

Your meetings and events

Mercure Exeter Southgate Hotel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 9
  • Maximum size: 178 m2
  • Maximum capacity: 150
  • Maximum banquet capacity: 120

Our customer reviews for Mercure Exeter Southgate Hotel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,749 reviews

Ben W 2016/08/17
« Really Nice Hotel »

We stayed for two nights and used it as a base for our day trips in the South. Lovely hotel, very clean and the room was spacious and well appointed. The staff were very friendly and helpful. More than happy with the service and quality of breakfast.

MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Ben W, Thank you for your review and feedback which is gratefully received. I'm delighted you enjoyed your stay with us and hope we can have the pleasure of welcoming you back to the hotel in the near future. Kind Regards, David Hayden General Manager

M809EXrobb 2016/07/21
« Short Break »

3 day break central position walk most places. Nice quiet room good service let down final day breakfast was chaotic to say the least. Dinner menu In restaurant is very restricted easier to dine nearby

MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear M809EXrobb, Thank you for your review and feedback which is greatly appreciated. I'm delighted you had a good break with us and hope we can wlecome you back to the Southgate in the near future. Kind Regards, David Hayden General Manager

2016/07/17
« Not up to standard »

Our room was very dark, on a bright sunny day we needed to have all the lights on in order to see, the bathroom was fine although I was surprised to see the bath mat was badly frayed and full of holes - not what I expect from a hotel charging £205 a night for a standard room. We reserved dinner in the hotel and we given the set "Graduation Menu" as this was limited to one fish, one meat and one veg option none of which several of our party liked, we asked to see the a la carte menu and were told that other than the bar menu there was nothing else available. As a result we all chose to eat from the bar menu and were then again disappointed as several items we ordered were not available. All in all not up to Mercure standards. As we stayed in graduation week we expected the hotel to be busy but it really fell far short of the standards I would expect, not helped by the fact that the room prices appear to have been significantly increased for the week. I am happy to pay £205 a night if I get value for money but I do not feel this was the case for this stay.

MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Guest, Thank you for your review and feedback which is gratefully appreciated. Please accept my apologies that your stay was not up to the usual standard we pride ourselves upon. Please be assured I will follow up on the points you raise with the team to ensure they are addressed and improved upon. Kind Regards, David Hayden General Manager

geraint381 2016/07/15
« vist for Graduation »

Excellent service and friendly approach by staff - very helpful before hand too. The hotel was full due to University Graduation going on all that week but the staff found time to deal with all issues - well done.

MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear geraint381, Thank you for your review and feedback. I'm delighted you enjoyed your visit during graduation and hope we can have the pleasure of welcoming you back again in the near future. Kind Regards, David Hayden General Manager

jamspark 2016/07/10
« Great »

Nice centrally located hotel with onsite parking facilities. Easy walk into town and supermarkets nearby. Exceptional service when we checked in plus free devonshire scones with jam and cream were free on the check in. Not sure if this is the usual practice but they were nice. Rooms good size .it was so nice to haveva fridge supplied. The bar service staff were helpful . In general we were made to feel welcome. Brealfast was of a good standard ..

MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear jamspark, Thank you for your review and feedback. I'm delighted you had a great stay with us and will be pleased to share your feedback with the team who I know will be encouraged by this. I hope we can have the pleasure of welcoming you back soon. Kind Regards, David Hayden General Manager

Peter G 2016/07/07
« Exeter at your fingertips »

Olde worlde type hotel withg helpful staff, good cuisine abd excellent location. The only disappointment is that check in is at 2pm although when our need to be at the Cathedral for a Baptism at 2 was explained our needs were accommodated. Also the wardrobe space ib=n the otherwise excellent room was miniscule.

MercureExeterGM, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Peter G, Thank you for your review and feedback. Our check-in time is at 2pm as advertised but I'm delighted that when you explained you needed an early check-in we were able to assist you as you mention. I hope we can welcome you back again in the near future. Kind Regards, David Hayden General Manager

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