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Mercure Cardiff Holland House Hotel and Spa

Mid-scale hotel for business trips or leisure

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Hotel - Mercure Cardiff Holland House Hotel and Spa
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Practical information

    • Wi-Fi at the hotel
    • High-speed internet
    • Air conditioning
    • Public indoor parking - Paying - Nearby
    • Private indoor parking - Paying
    • Wheelchair access
    • Reduced mobility rooms: 8
    • 100% non-smoking hotel
    • Number: 1
    • Indoor heated pool
    • Golf - Nearby
    • Sauna
    • Massage
    • Jacuzzi
    • Fitness centre
    • Children Menu at the restaurant - Paying
    • Early Check-in - Paying
    • LATE CHECK-OUT - Paying
    • A 2-course Menu at the restaurant - Paying
    • Champagne - Paying
  • Number of rooms: 165
  • Hotel location: In town
  • Main point of interest: CARDIFF (1.80 km)

Hotel address

24 26 Newport Road
CF24 0DD CARDIFF
UNITED KINGDOM

How to reach the hotel

GPS :N 51° 29' 2.35'' W 3° 10' 2.81'' ‎

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Mercure Cardiff Holland House Hotel and Spa - hotel reviews in Cardiff

Hotel code: 6622

Accorhotels.com customer reviews in partnership with TripAdvisor


Mercure Cardiff Holland House Hotel and Spa: 4.0 out of 5 stars "nice hotel, shame about the memory lapses"

10th September 2013, sootyblue1722, Cardiff, United Kingdom

This was a good hotel and a generally positive experience. However, having requested that soya milk be put in the room at booking, we arrived to find no soya milk. We asked the receptionist and were assured that it would be sent up to the room. When we arrived back later that eventing (after 10pm) there was still no soya milk and we had to phone down to request it. We also requested extra pillows on arrival, and again when we phoned in the night - but these never arrived. This affected our quality of sleep as the pillows were of poor quality, being synthetic and prone to disappearing under the weight of a head!Service however was friendly, the room was lovely, the bed otherwise comfortable, and the air conditioning easy to manage. The shower was nice and big, but the bath tiny.

View management response »

Management responseWe really appreciate your honest feedback and can only apologise for not having actioned your requests more promptly. We are pleased though that you found the rest of your stay enjoyable and the staff friendly.We hope that next time we can 'wow' you and look forward to welcoming you backKind regardsMarisa MorteoGeneral Manager
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Mercure Cardiff Holland House Hotel and Spa: 5.0 out of 5 stars "Holiday"

9th September 2013, lillianroyle, Dorchester, United Kingdom

This hotel puts you right next to the centre of Cardiff and is an easy walk to a total retail therapy day, with the night life and a cultural experience thrown in. It is perfect, and the Hotel staff are also really friendly and attentive. The food is excellent and the Spa facilities are a treat. Thank you for a great few days.

View management response »

Management responseWe were so pleased to read that you had a great stay with us and managed to enjoy the hotel facilities and more importantly 'some retail therapy' - a definite must when you visit Cardiff!The staff really appreciate the mention tooWe hope you will have an excuse to visit us again soonKind regardsMarisa MorteoGeneral Manager
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1. Lowest prices found over the following seven days.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.