Hotel - Mercure Cardiff Holland House Hotel and Spa
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Mercure Hotel

Mercure Cardiff Holland House Hotel and Spa

24 26 Newport Road 
CF24 0DD  CARDIFF
UNITED KINGDOM

2,276 reviews
TripAdvisor Rating Based on 2,276 reviews
Best price guarantee
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From 65.00 GBP Non member rate
From 58.50 GBP Member's rate Members’ Rate, join while you book
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Select your dates 65.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Golf  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's 165 bedrooms offer guests a range of accommodation options including executive rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning, WiFi and satellite TV.All bedrooms are in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.

  • 165 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 7 family rooms
  • 7 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Crib on request
    • Direct dial telephone
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Cardiff Holland House Hotel and Spa

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,276 reviews
Martin L 2017/02/23
« Never fails to please! »

My reviews are sounding a little monotonous regarding this hotel by now, as I struggle to find any faults! It's so nice to return from an afternoon's shopping (hic), to be able to plunge into the pool and to steam away some of that beer. But it also stands apart from many with the quality of staff, from management to receptionists to kitchen staff. The smile on many of the waitresses (especially Brenda?) at breakfast actually helped lift the hangover! The fried breakfast was slightly underwhelming, but when you've got so many other deliciously healthy options as well, then who cares? All in all, near perfect.

trac108 2017/01/18
« Good »

Over all very good, fast and efficient check in. Spa clean and tidy. Swimming pool abit on the cold side. Breakfast was excellent great choice of foods. Waiter very helpful and friendly at breakfast service.

Hard2please1 2016/12/06
« Fantastic Cardiff Weekend »

This was our second stay at this Hotel and it certainly lived up to our past great experience. We were given a room on the 9th floor with views over the city towards the hills. The room was large and clean. We particularly liked the armchairs and table set in front of the TV. We had room service for dinner as we were exhausted after our shopping expedition in the town and just wanted to chill in the room. The table and chairs were ideal for enjoying our meal whilst watching TV. The reception staff were first rate and we'd like to mention Ashley in particular who was extremely helpful and professional. There was ample parking at the hotel which is a little walk from the main town centre. we will definitely be returning to the Mercure Holland House Cardiff.

Wael E, Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for sharing your experience following your recent stay. It was a pleasure to read your comments and to understand that you enjoyed your visit. I hope that I may have an opportunity to welcome you back personally next time. Kind regards Wael Elassal

johnkris 2016/12/03
« great hotel and stay »

We stayed at this hotel for 2 nights so as to visit the xmas markets. The check in was very smooth and the room excellent .Breakfast the first morning was a bit chaotic no staff guidance but a major improvement the second morning. A very enjoyable 2night stay

la_m_al26 2016/07/05
« Overnight stay »

The room, check in/out, leisure facilities and location were great, although the shower had a little mould in the corners. The breakfast left something to be desired in availability and service. We weren't disturbed by the various hen parties and sports tours on the 14th floor though!

Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Many thanks for taking the time to post a review about your recent stay. It is great to read that you found the room and general facilities great. We are sorry that the breakfast service was not up to standard and will share your feedback with the team. We do hoe that you will return to us again soon Kind regards Marisa Morteo- General Manager

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