Hotel - Mercure Winchester Wessex Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Winchester Wessex Hotel

Paternoster Row 
SO23 9LQ  WINCHESTER
UNITED KINGDOM

1,365 reviews
TripAdvisor Rating Based on 1,365 reviews
Check Prices
Best price guarantee
From
From 72.00 GBP Non member rate
From 68.40 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Check Prices
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Pet allowed 10  GBP
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Pet allowed 10  GBP
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers executive and classic bedrooms, some available with an interconnecting option. All rooms are non-smoking, have WiFi access and 24-hour room service.All bedrooms are equipped with a hair dryer, ironing facilities, flatscreen TV with international channels, complimentary toiletries and tea and coffee making facilities.

  • 94 rooms
  • 94 non-smoking rooms
  • 2 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Iron in room
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Winchester Wessex Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,365 reviews
ninefourfive 2017/04/15
« Don't book a room facing the back of debenhams »

They hotel is very central and rooms overlooking the cathedral are the best. Don't take a room overlooking the back of Debenhams, unless you like being woken by bins being emptied or delivery vans reversing. They need to spend some money on sound proofing.

WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear ninefourfive, Thank you for choosing Mercure Winchester Wessex and sharing your feedback following your recent stay. I hope you will return in the future. Kind regards William McWilliam

koen_vm1 2017/04/05
« Good place at the heart of the city »

The Mercure Winchester is a fairly old hotel but it still feels more or less right, although its age is starting to show. It's ideally situated next to the cathedral at the heart of the city. Nevertheless it's a quiet place. Check-in and check-out is fast and efficient. the room is clean and has all you need, the bathroom could do with an update. Breakfast was first class.

WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear koen_vm1, Thank you for letting us know you had a good stay at Mercure Winchester Wessex. I am pleased that everything was in order and that your room was clean and the breakfast we served was excellent. I hope that you will return in the future, once we have completed our refurbishment. Kind regards William McWilliam

Richard C 2017/03/06
« Nonexistent room service »

The hotel is a typical town centre Mercure. Check In was easy enough and the room was absolutely average. The thing that let the venue down was its catering. I got back for an evening meeting at 21:30 and was told that they'd stopped serving food. A bit early for an international hotel chain but you tend to get used to that. I asked for the Room Service menu. It said that Room Service was limited but available 24 hours. When I tried to order at the bar, the barman said that once the kitchen closed, room service stopped. When I pointed to the menu that said it was available 24 hours he said it was a mistake! I did ask the duty manager if this was correct and she told me that one of her colleagues could "rustle something up" but she couldn't tell me which of the menu items would be "rustled". I declined and ordered Dominos. From an International Group, you'd expect better.

WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear Richard C, Thank you very much for taking the time to share the feedback of your recent stay. I was both concerned and disappointed that the team failed to fulfil your request for food at that time of the evening. Please accept my sincere apologies. Rest assured I have taken this matter up with the management team expressing my own concerns that this was the case and have insisted that our food offering be available 24 hrs a day as advertised. Despite your experience I sincerely hope that you will provide us the opportunity to better serve you in the future. Kind regards William McWilliam

JM4053QN 2017/01/03
« Friendly Staff and great location »

We booked here for a friends party down the road. Enjoyed the easy location and managed to get a parking right outside. Staff were very accommodating and one of the many reasons why i would go back. Other than needing a revamp of the room it was a great stay.

WMcWilliamWinchester, General Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear JM4053QN, Thank you very much for letting us know you enjoyed your recent stay at Mercure Winchester Wessex. I was delighted to hear that you found the team to be very accommodating and that they are one of many reasons you would stay with us again. I am also delighted to inform you that we will be refurbishing our bedrooms later in the year and hope that you will come back and see for yourselves what an amazing difference this will make. Kind regards William Mcwilliam

michaelrP3427DR 2016/12/12
« Cooling ones Ardour »

By and large the stay was very good, the staff were wonderful, bar and breakfast everything one would expect. The room was a little dated and there was a slight hollow in the floor hidden by the carpet. If this gets worse it could be a trip hazard. However the hot water wasn't. Even on the morning we were up unusually early the water was only luke warm. I gather that the hot water boiler has been struggling for a while. When mentioned at reception we were immediately offered a reduction in our room rate - as were others we saw.

WMcWilliamWinchester, Front Office Manager at Mercure Winchester Wessex Hotel, responded to this review

Dear michaelrP3427DR, I am pleased that by and large you stay was very good, the team wonderful and the bar and breakfast as you expected. Thank you for letting us know I am sorry for the inconvenience caused by the problem with the supply of hot water that we were unable to solve as soon as we would have liked. Please accept my apologies. I am pleased to inform you that we will be undergoing a refurbishment next year that will address the tired décor and the slight hollow beneath the carpet. I hope you will return to see the changes that will have been made. Kind regards William McWilliam

See more In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 72.00 GBP Non member rate
From 68.40 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 19 km ibis budget Southampton Centre
ibis budget Southampton Centre
From
From 39.00 GBP Non member rate
From 37.05 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 19 km ibis Southampton Centre
ibis Southampton Centre Hotel
From
From 63.00 GBP Non member rate
From 59.85 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 19 km Novotel Southampton
Novotel Southampton Hotel
From
From 89.00 GBP Non member rate
From 84.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 19 km Mercure Southampton Centre Dolphin
Mercure Southampton Centre Dolphin
From
From 66.00 GBP Non member rate
From 62.70 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in WINCHESTER
Check Prices