Hotel addressVaci utca 20
How to reach the hotelGPS :N 47° 29' 39.06'' E 19° 3' 9.21''
Contact the hotel
- Tel. (+36)1/4853100
- Fax. (+36)1/4853111
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Mercure Budapest City Center Hotel - hotel reviews in Budapest
Hotel code: 6565
Accorhotels.com customer reviews in partnership with TripAdvisor
"This is the place!"
19th September 2013, bob417, Horton, Michigan, USA
You will not find a better location in Budapest, numerous restaurants shops and tourist attractions are all within walking distance.The staff were very courteous and helpfull, the rooms, although somewhat smaller than what I am used to, were very clean and comfortable.Breakfast buffet had everything you would expect, excellent quality, and was replenished quickly.If retuning to Budapest, will no doubt stay again.View management response »
Management responseDear bob417,Thank you for your woderful remarks following your stay in Mercure Budapest City Center. We are pleased to read your positive comment regarding our staff. They always do their best to make our Guests' stay more comfortable. We also really appreciate hearing that you were satisfied with the room, the unique, high quality breakfast and of course with the very cental location. Special thanks for staying with us next time when you come to Budapest.With best regards,
"Budapest - great location"
17th September 2013, Diarmaid_13, Lisburn, United Kingdom
I was very impressed with this hotel once I got over the shock of arriving at the back door by taxi - the front opens on to main street which is traffic free. All the staff were friendly and attentive and knew enough English to be helpful. Rooms were extremely comfortable and my only 'complaint' would be that they didn't renew the free bottled water daily. Being able to use the special 'privilege' day room was superb and was a welcome retreat for a drink or snack during the day / evening after sightseeing visits.A great central location for a visit to Budapest especially given the service and overall hotel standards.View management response »
Management responseDear Diarmaid_13,Thank you very much for your comment. We are very delighted to read your positive experience about the location and about our staff. We have already shared your comment with the members of our team. We also appreciate that you enjoyed the Privilege Lounge as an additional service to your Privilege Room: all day coffee and tea treatment, happy hours from 5-7pm with snacks and drink, the undisturbed elegant area, free computer and printer usage, etc. We do hope during your next stay you will choose our Privilege Service again.With best regards,
"A centraly located, but not many start in the reality"
3rd September 2013
Very centrally located, but the room very small, looks like 2 star hotel, very basic toiletries, BF average.A limited place to hang the close.A this was suppose to be a"privilege" roomIn Budapest is possible to get a better value for moneyView management response »
Management responseDear Guest,Thank you for your comment, it is our pleasure that you found our special location unique. Meanwhile we regret that your experience did not meet your full expectations. We do hope next time we can ensure your full satisfaction.With best regards,
"Perfect location and very quiet for sleeping"
29th August 2013, 54Dell, Turku, Finland
I really have nothing bad to say about our stay here. We chose the hotel because of it's location, quality and good price. Every night there was no voices from outside or other rooms, althogh there were plenty of people staying at teh same hotel. Room was clean and the bed was good to sleep in. The room was small, but it doesn't really matter, because we stayde at teh room for only sleeping.The staff was very friendly and helped us whenever we had something to ask. I would def stay here again, if I travel to Budapest again.View management response »
Management responseDear 54Dell,Thank you so much for choosing Mercure Budapest City Center during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our hotel and services. Special thanks for staying with us next time when you come to Budapest.With best regards,
"Not to recommend"
10th August 2013, Sven91, Madrid, Spain
I have stayed in a lot of Mercure hotels in Europe and this one in Budapest was with distance the worst I have ever stayed. Sincerely I am very disappointed about the quality of the hotel. The bed was very uncomfortable, the room smells and the equipment of the room is very old (not normal for Mercure hotels, e.g. the bathroom was not clean and not equipment with Mercure hotel standards) The only good thing about the hotel is the location, it's the in the heart of Budapest and you can visit all major sights by walking.View management response »
Management responseDear Sven91,Thank you for sharing your comments with us regarding your stay. We are sorry that your experience did not meet your full expectations, please allow me to express my sincerest apologies. Please remain assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future.With best regards,
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.