Hotel - Mercure Budapest City Center Hotel
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Mercure Hotel

Mercure Budapest City Center Hotel

Vaci utca 20 
1052  BUDAPEST
HUNGARY

2,370 reviews
TripAdvisor Rating Based on 2,370 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • Sauna in bathroom

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • Air-cooling system. Not available during the heating period.
  • LISZT FERENC
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Sauna in bathroom

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00-0:00
    • Opening hours : Week-end 6:00-0:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Beside our Standard Rooms we also offer for a good night's sleep, Privilege, Bio-Privilege rooms with extended services like free wifi and access to the prestigious Privilege Lounge .These rooms are equipped with tea / coffee making facilities, bathrobe, slippers, free mineral water and other amenities. Upgrade to the grandiose Junior Suite which offers larger space with separate bedroom, living room and a private Infra Sauna.

  • 227 rooms
  • 194 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Sauna in bathroom
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Computer
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Budapest City Center Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,370 reviews

Francisco R 2017/04/24
« Great location and new rooms! »

Excellent location and remodeled rooms. Within walking distance of the river and next to plenty of great restaurants and shopping area. Also within walking distamce of tour bus stops. Good breakfast but poor Wifi service.

MaricsJ, General Manager at Mercure Budapest City Center, responded to this review

Dear Francisco R, Thank you very much for sharing your real encouraging review with us. We are very delighted to receive your compliments. It is great to read that you spent memorable days with us and you were very satisfied with our breakfast selection and brand new rooms as well. Please be assured that our WiFi system will be also upgraded in a the near future. We look forward to welcoming you back in the near future. Kind regards, József Márics General Manager

kieranm223 2017/04/06
« Renovations. »

Our weekend was spoiled the by the condition of the room and the builders employed to do the renovations. Customers need to be told about disruptions caused by the builders we were not. The manager was excellent in dealing with our complaint.

MaricsJ, General Manager at Mercure Budapest City Center, responded to this review

Dear kieranm223, Although this is not the type of review we enjoy receiving, thank you for taking the time to give us your feedback concerning your stay. I am terribly sorry that you did not notice that our hotel is under refurbishment and you experienced some inconvenience due to the renovation works. Please let me express my sincerest apologies. However I thank you that you reported your issue on the spot and asked for Manager to handle your problem. I do hope that you will give us the chance to welcome you again and we can gain back your trust. Kind regards, József Márics General Manager

shasha1989 2017/03/23
« Great location »

The hotel is in an ideal location, close to river and shops. My partner and I had a really nice room, but unfortunately we were woken early on Saturday morning by loud construction noise which continued throughout the morning. I would stay here again, but not until renovations are finished.

MaricsJ, General Manager at Mercure Budapest City Center, responded to this review

Dear shasha1989, Thank you very much for sharing your thoughts concerning your stay with us. We are happy to read that you were satisfied with your room. At the same time we are terribly sorry that the renovation works in the hotel disturbed you. Please let us express our sincerest apologies for all the experienced inconvenience. However we are happy to inform you that the first phase of the renovation project is coming to the end soon. We do hope you will give us the opportunity to welcome you again in the near future. Kind regards, József Márics General Manager

jansP4259PY 2017/03/13
« Best choice price quality and location »

I spent 4 nights and i am very pleased with the Mercure Budapest city center hotel. The service is very professional and quick. Rooms are very Nice and the location is perfect for both tourists and businessmen. I will come back.

MaricsJ, General Manager at Mercure Budapest City Center, responded to this review

Dear jansP4259PY, We appreciate your positive feedback about your stay with us. We are very proud to read that the service provided by our team exceeded your expectations and that you especially liked our central location that all interesting points of the capital are within walking distance. We hope that there will be a next occasion for us to provide you with memorable experiences during your stay at Mercure Budapest City Center Hotel. Kind regards, József Márics General Manager

3przadki 2017/02/11
« bad choice to spend nights in Budapest »

privilege room was very very tired and used!!!!!! that was not a mercure standard in middle of Europe at all. my first and last visit there. I've booked my stay without breakfast. They added me breakfast without asked and inform about that. They wanted to charge for minibar, which was untouched!!!

MaricsJ, General Manager at Mercure Budapest City Center, responded to this review

Dear 3przadki, Although this is not the type of review we enjoy receiving, thank you for taking the time to give us your feedback concerning your stay. I would like to apologize for the inconvenience you experienced during your stay. We are terribly sorry that we were not satisfied with your room. Please be assured that we are working on the improvement of our hotel and we do our best to make all the necessary improvements during our ongoing renovation project. This project’s goal is to modernize the atmosphere and the design of the hotel as well as offering our guests a new and comfortable environment. I sincerely hope that you will give us the chance to host you again and we can prove the high quality of our services. Kind regards, József Márics General Manager

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