Hotel - ibis Pattaya
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Ibis Hotel Hotel

ibis Pattaya Hotel

463/79 Moo 9  Pattaya Second Road  Nhongprue Banglamung 
20150  PATTAYA
THAILAND

1,269 reviews
TripAdvisor Rating Based on 1,269 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning
  • SUVARNABHUMI INTL
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Golf course 18 holes  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Karting facilities (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 254 rooms
  • 254 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 10 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Pattaya

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,269 reviews

Tan724 2017/02/26
« Return home in Pattaya »

I often stay in this hotel because at home atmosphere and location. Nearby hotel there is Big-C supermarket available and very convenient. Hotel is cozy with friendly staff available. Swimming pool is relaxing to lay down.

Vikrant C, Manager at Ibis Pattaya, responded to this review

Dear Tan724 Thank you for reviewing The Ibis Pattaya about your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Vikrant Chauhan Operations Manager

mosangl 2017/02/02
« Ibis Pattaya »

While the location of Ibis Pattaya is very good, offering easy access to the Beach Road, Central Marina and the China Town is just opposite from the hotel, after staying in various ibis hotels, this is by far the worst of Ibis in offering wireless internet which has no connection at all in the room. This is only causing frustration and will be better if no such service is provided.

Vorachai R, General Manager at Ibis Pattaya, responded to this review

Dear mosangl, Thank you for appreciating our Hotel location. I am sorry to hear of your unpleasant encounters with our internet connection during your recent visit. please accept my apologies for the inconvenience. we have taken well note on your comment and please be advised that we are planning to upgrade our WiFi facilities for our guest within the first half of year 2017. Thank you again for your feedback and we look forward to seeing you again. Kind regards, Vorachai, R General Manager

OutandaboutEU 2017/01/04
« Nice location but staff does not care much »

So start with interesting experiences.. bugs in room, deposit after full room rent and breakfast payment, and only welcome drink you get is soda for one, So good side is location and excellent security guard who promptly gets you a taxi or tuck tuk. So going back to bugs, I think they come with welcome fruits. I had to ask front desk to help. They came with a spray. It did kill bugs but had odor for whole night. Next day they were back. Ultimately hotel did change my room. Thanks for that.

Vorachai R, General Manager at Ibis Pattaya, responded to this review

Dear OutandaboutEU, First of all thank you very much for sharing your comment on TripAdvisor. We glad to hear that you were happy with our location and excellent service from our security guard. we apologize for any inconvenience during your recent visit and your comment has been taken well noted and we will discuss with our department concerned to rectify the problem. In the matter of welcome drink, I am assuring you that our welcome drink menu is in line with our brand standard and our guest can choose their preference according to the level of member tiers. Thank you again for the feedback and we hope to have another opportunity in serving you again in the near future. Kind regards, Vorachai, R. General Manager

vinod n 2016/12/30
« Feedback on Ibis Pattaya »

Stayed with family which includes kids.pros-good location near beach road and marketroom average,very very average breakfast.poor wifi connectivity in the room.after I requested they put a router but still wifi didn't work.swimming pool is fine with a kids pool.got the check-in early even though the regular check-in was at 2 pm which was good.otherwise this is a average hotel for a holiday stay.

Vorachai R, General Manager at Ibis Pattaya, responded to this review

Dear Vinod N, Thank you very much for sharing your feedback and glad to hear that our Hotel location and the kids pool make your stay convenience & enjoyable. we are also happy to learn that you were pleased with early check in service by our staff. as at the ibis, we aim to provide the superior service and extend our courtesy to our guest to ensure our guest satisfaction. We also have noted your constructive comment regarding to our breakfast as well as our WiFi connection and you will be happy to learn that we are planning to up grade our wifi network this year. we again thank you very much for sharing comment and look forward to welcoming you back in the near future. Kind regards, Vorachai, R. General Manager

Pakdees 2016/10/27
« Got beat up during my stay »

Same day I checked in @ Ibis Pattaya, that evening went across the street from the hotel to grab a quick dinner @ this noodle soup stalled right in front of Family Mart. I was beaten up by 3 guys for asking them to turn down their music from their pick up truck. Hotel's security witnessed the incident but did not cross the street to help. Woke up @ BKK Hospital Pattaya with billing of THB. 15,690 and facial bruises with left arm broken. Returned back to hotel while FO reported to local police then later said it wasn't his shift to take report, I have to come back the following day. Next day I could not function enough and slept all day at the hotel. Day of checked out(day 3), GM met up @ the lobby and said he was advised not to get involve with incident outside of the property. All I am asking that since I was in your care as hospitality services, if hotel's security witnessed assault case involved with active customer ganged up 3-1 and laid unconscious on the floor, will he/she called for assistance or police instead of doing nothing and let it all happened.

Vorachai R, General Manager at Ibis Pattaya, responded to this review

Dear Pakdees, Thank you for sharing your feedback. it sad to hear about your incident during your recent visit Pattaya and it seems that there was miscommunication while I personally did a farewell meeting with you & your friend on your departure date. As mentioned to you and your friend that our staff and I myself had been waiting in our station for the entire day in order to offer our service and further assistance on your 2nd day. we later had been advised that you were sleeping and no need any further assistance. anyway I personally would like to apologize if our communication may cause of any inconvenience to you. in addition, we take well noted on your comment about our security service and will personally discuss with our security company in order to do better service. I myself stay at your disposal if any further assistance you may need and feel free to contact me at my business email as given to you & your friend. Thank you and wish you get well soon. Vorachai, R. General Manager

ann_jokhij 2016/03/02
« Very nice stay »

It was a great time at Ibis. Room very nice not too big or small. Staff very friendly and have a good service. Breakfast it really good, Hotel very clean and very close to beach, Alcazar and Tiffany show.

Vorachai R, General Manager at Ibis Pattaya, responded to this review

Dear ann_jokhij, Thank you for your time and sharing review with us. Happy to see you had very nice stay and appreciate your compliment to our service team. We hope you had great time in Pattaya and look forward to welcoming you again. Have a nice day, Vorachai General Manager Ibis Pattaya

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