Hotel - Novotel Abu Dhabi Al Bustan
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Novotel Hotel

Novotel Abu Dhabi Al Bustan Hotel

Shk. Rashid Bin Saeed  St / Rabdan St 
  ABU DHABI
UNITED ARAB EMIRATES

449 reviews
TripAdvisor Rating Based on 449 reviews
Best price guarantee
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From 239.00 AED Non member rate
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Select your dates 239.00 AED
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf course 18 holes  (Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Private beach (Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)

Catering

  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Spacious and contemporary design, the Novotel room is truly a place for living. Need more space, and amenities ? The Suite room will satisfy your needs.

  • 361 rooms
  • 250 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 13 family rooms
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Abu Dhabi Al Bustan

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 449 reviews

Dian_Hayati 2016/09/17
« You will enjoy Abudhabi with Novotel »

Good hospitality of staff. Clean room with nice bed n nice bathroom with full facility. WiFi available and free of charge. New design interior and modern. Good breakfast with so many varieties. Value money....

GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am delighted to read that the breakfast, facilities, modern hotel design and interior as well the room features have met your expectations. Likewise, I am pleased that you were impressed with the staff's warm hospitality. Positive feedback is always an inspiration for us to continuously put in our efforts to provide superb experience to our guests. We thank you for your kind review and look forward to welcoming you again in the near future. Best Regards, Bruno Debray General Manager

Husam-sibai 2016/07/10
« Great stay »

I had a great stay at novotel Abudhabi. Nice swimming pool with a nice family atmosphere. Great buffet for breakfast and comfy rooms. Staff were helpful and friendly. I highly recommend it for everyone

GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am delighted that you and your family had a great stay with us. Glad that the buffet breakfast, facilities, rooms and warm hospitality have exceeded your expectations. We very much appreciate your positive review and recommendation. It will be our pleasure to welcome you again to another pleasant stay. Best Regards, Bruno Debray General Manager

Kaveh T 2015/10/26
« Excellent resting place for excursions in Abu Dhabi »

This hotel is perfectly located between the main parts of Abu Dhabi and offers everything a traveler needs after exploring the area or after a hard day's work. A quiet bar as well as many restaurants.

GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for sharing your experience following your stay here at Novotel Abu Dhabi Al Bustan. We are very much delighted to learn that you were pleased with our location and have met your expectations. Likewise, we are grateful that we were able to provide you with an excellent resting place after a hard day's work. Your positive feedback is very much appreciated. It will be our pleasure to welcome you back for another relaxing stay. Best Regards, Dominique Mercier General Manager

RyanPereira 2015/09/21
« Amazing Staff »

Thanks To Mr Mohamed Aziz at the reception the room was perfect Very professional and helpful in his job. In the bar Mr.Mr. Dev is really amazing as he knows how to make a person unwind from a long day with his perfect mojitos. And Friendly Attitude

GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for your kind review. It is such a delight when an associate is mentioned for a job well done in reviews and it is also a great pleasure for me to pass on commendations such as yours not only to those mentioned but to the entire team as well. Having said this, your acknowledgement will be gladly relayed to Aziz and Dev. Your comments serve as an inspiration for us all to continue in our endeavor to exceed our guest expectations. We very much appreciate it. We look forward to welcoming you again. Best Regards, Dominique Mercier General Manager

francois117 2015/09/07
« Great place »

This place is very welcoming and has other nice things like a pool, a gym, a jacuzzi, etc. I am a gold member of the Accor Hotels, and this was the first place that seemed to treat me as a VIP, which I wasn't expecting.

GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for your positive feedback. Making our guests feel welcome is our topmost priority. I am delighted that this has been achieved during your stay. We are also glad that our facilities were to your satisfaction and that our staff's genuine hospitality exceeded your expectations. It will be our pleasure to welcome you again in the near future. Best Regards, Dominique Mercier General Manager

DaudVelas 2015/08/21
« In Business »

All Ok. service was not the best, only OK. You need a car or taxi to get around, there is nothing around the hotel. For the price the hotel is Good but service needs improvement, people are not properly trained...

GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for sharing with us your experience following your stay with us. I am sorry that the service was below your expectations. Rest assured, your comments have been brought up with the concerned departments for appropriate action. We appreciate constructive feedback from our guests as it helps us gauge shortfalls and improve them. Once again our apologies and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominique Mercier General Manager

georgechao777 2015/07/25
« Enhance front desk staff contact skill »

During my 3 visit check in and check out of this hotel on Jul, only Ms. Fatima kept smiling on her face, and the other lady who work on early morning of 22nd Jul, she checked me in with good attitude, the others neither smiling nor passion of working as a front desk staff.

GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for sharing your concerns following your stay with us. Your comments on the behavior of the reception have been addressed with my Front Office team. Rest assured, remedial coaching is being practiced to bridge lapses in guest service attitudes. On the other hand, it will be my pleasure to relay your commendations to Ms. Fatima. We highly appreciate your feedback in our continuous effort to provide superb experience for our guests. It is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Dominique Mercier General Manager

abbudyb 2015/07/24
« new hotel but........ »

actually the stay was for two night the first night NO baby coat, NO towels in the pool, plus there was a big queue in the breakfast and we waited almost for un hour and most of the food was missing..

GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear TripAdvisor Member, Thank you for your feedback. We are sincerely sorry for the inconvenience caused during your stay with us. Please accept our apologies. I have addressed your comments with my team to see to remedial actions and avoid such occurrences from happening again. We earnestly hope you will give us the opportunity to regain your confidence in the near future. Sincerely, Dominique Mercier General Manager

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Select your dates 239.00 AED