ibis Basel Bahnhof 2.5 stars

Customer review rating (ALL Rating) 4.6/5 1,791 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALL SAFE certified hotel

  • Free use of public transport throughout the entire city of Basel

  • 3 minutes' walk from the train stations and 20 minutes' bus ride from the airport

  • Reach the old town and exhibition center using trams 16 and 2, both stop outside the hotel

  • Free WiFi throughout the hotel

Our accommodation(s)

Hotel location

ibis Basel Bahnhof

Margarethenstrasse 33-35
4053 BASEL
Switzerland

GPS:47.546829, 7.584274

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

Relax at the bar: The ibis bar is a friendly meeting point at any time of the day or night and a perfect place to relax.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,791 reviews

TripAdvisor Rating  4.0/5  1,122 reviews

Convenient from Bahnhof

TripAdvisor rating 4.0/5

stevemhall Solo travel - TripAdvisor review

Nice hotel just a short walk from Basel Bahnhof. Helpful staff. Room was warm, comfortable and quiet. I had paid extra through Booking.com for a room with a balcony with a view over the railway station. Admittedly I could see the very ends of the platforms if I looked right from the balcony, but it was disappointing.

Thank you for choosing ibis Basel Bahnhof for your recent stay and for taking the time to share your feedback, stevemhall. We are delighted to hear that you found our hotel to be conveniently located and that our staff was helpful during your stay. We apologize if the view from the balcony did not meet your expectations. We appreciate your feedback and will take it into account for future improvements. We hope to welcome you back in the future. Best regards, ibis Basel Bahnhof.

Very convenient, the service is fantastic in Ibis SBB Basel

Customer review rating 5.0/5

Armando S. Business - Confirmed reviews ALL

All the staff is friendly. The hotel is well located with very convenient price.

Dear Armando S., Thank you for taking the time to share your positive review of your recent stay at ibis Basel Bahnhof. We are delighted to hear that you found our hotel to be convenient and that you appreciated our fantastic service. Our team takes great pride in providing a friendly and welcoming environment for our guests. We are also glad that you found our location to be convenient and our prices to be reasonable. It was a pleasure having you as our guest, and we hope to welcome you back to ibis Basel Bahnhof in the future. Best regards, ibis Basel Bahnhof

Great stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Comfortable, spacious room, super friendly and helpful staff and just a short walk from the central railway station

Thank you for your positive review! We are delighted to hear that you had a great stay with us at ibis Basel Bahnhof. It's wonderful to know that you found your room comfortable and spacious. Our staff takes pride in providing friendly and helpful service. We appreciate your feedback and hope to welcome you back soon. Best regards, ibis Basel Bahnhof.

Excellent, helpful staff made the stay enjoyable and easy.

Customer review rating 5.0/5

M H. Solo - Confirmed reviews ALL

From the moment I arrived, the whole process was easy, the member of staff even remembering talking to me on the phone a few weeks previously. The check-in was completed efficiently and quickly. The room was excellent, and was maintained very well. The location of the hotel was perfect, very near the centre, but not in the centre, so close to all transport links to other parts of the city. The breakfasts were very adequate and again all the staff were very friendly. I had an excellent stay.

Dear M H., Thank you for taking the time to share your positive experience at ibis Basel Bahnhof. We are delighted to hear that our staff provided excellent and helpful service throughout your stay. It is our goal to ensure that every guest feels welcomed and valued. We are glad that the check-in process was efficient and that you found your room to be excellent and well-maintained. Our convenient location near the city center and transport links is indeed one of our notable features. We appreciate your kind words regarding our breakfast and the friendly attitude of our staff. Your feedback is important to us as we strive to create a pleasant and enjoyable experience for all our guests. Once again, thank you for choosing ibis Basel Bahnhof. We look forward to welcoming you back in the future. Best regards, ibis Basel Bahnhof

Well located for train station, great value, wonderful reception staff.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very easy and welcoming. Very charming man on reception.

Thank you for taking the time to share your positive experience at ibis Basel Bahnhof. We are delighted to hear that our convenient location near the train station and the value we provide met your expectations. It is also wonderful to know that you found our reception staff to be welcoming and charming. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Best regards, ibis Basel Bahnhof.

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Other web-users rate our hotel

  • 1,143 reviews 9.7/10 Location
  • 998 reviews 7.2/10 Room
  • 1,167 reviews 9.5/10 Service
  • 31 reviews 9/10 WiFi
  • 524 reviews 8.1/10 Breakfast
  • 388 reviews 8.5/10 Cleanliness
  • 92 reviews 6.3/10 Food

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