Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 2,449 reviews

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Description

Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, Sauna and gym

  • Green Key certified hotel

  • Central location, with plenty of nearby travel links

  • Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

Our accommodation(s)

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROPEWALKS BAR AND KITCHEN

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,449 reviews

TripAdvisor Rating  4.0/5  3,199 reviews

Very central hotel for exploring the city!

TripAdvisor rating 3.0/5

Gerry12334 TripAdvisor review

The location of this hotel is fantastic. We were only ever a 5-10 minute walk from any attraction we wanted to see so for that this hotel gets a thumbs up from me. We booked a family room for 2 nights. We were able to check in around 1pm which was a lot better than 3pm as stated on the booking. I felt the staff could have been more friendly. I didn't get a personal touch like you do at some hotels. I felt that from the reception staff and the restaurant/bar staff. I'm not complaining about it but I'm just making an observation on how I felt my experience was. The room was on the small side with a double bed and a fold out sofa bed. The fold out bed was very small and uncomfortable according to my kids. The large double bed was comfortable so my husband and I didn't have any complaints. The cleanliness of the room was okay. The bedsheets, towels, bathroom and toilet were all clean. The carpet in the bedroom needed a good wash. I didn't like standing on the carpet in my bare feet. The hotel needs a good refurbishment as some areas look warn and old. We paid for breakfast on one of the mornings. It was GBP18.00 per adult and children go free. The breakfast was nice and I enjoyed it but I've had better in other hotels. There is a pool in this hotel which my kids loved and I enjoyed the pool and sauna. There is a pool table at the hotel bar and my little lad loved playing pool so that kept him happy. Overall, I had a fairly enjoyable experience at the Novotel Liverpool and I would return purly for the location.

Novotel experience

TripAdvisor rating 3.0/5

alihW3475LD Couples - TripAdvisor review

We stayed for 3 nights in room 817, supposed to be a 4 stars hotel. That was a joke. One of the bath towels had several holes, the front top corner of the sofa arm had a hole with sharp metal protruding out, nett curtin was dirty. The room was very worm with window open & air con set to minimum.

Great location

Customer review rating 5.0/5

Laura Couples - Confirmed reviews ALL

staff friendly, fab location

Dear Laura, thank you for your positive review. We are delighted to hear that you found our staff friendly and enjoyed our great location. We hope to welcome you back soon. Best regards, Novotel Liverpool Centre.

Well located lovely hotel lovely staff

Customer review rating 4.5/5

Rachel W. Families - Confirmed reviews ALL

Would stay again. Very accommodating . Held our bags after check out for us til later. Room was ready so let us check in early, breakfast was lovely pool was lovely . Very nice staff

Dear Rachel W., thank you for your positive review! We are delighted to hear that you enjoyed our hotel's location, staff, and facilities. We always strive to accommodate our guests' needs, such as holding bags and allowing early check-in when possible. We look forward to welcoming you back soon. Best regards, Novotel Liverpool Centre.

Fantastic experience!

TripAdvisor rating 5.0/5

shellyLynn_73 TripAdvisor review

Had a fantastic 2 night stay in family room this weekend. From entry until leaving, we were welcomed, professionally and very warm from all staff! 2 adults and 1 child, more than enough space, very clean and well appointed room. Swim pool a bonus! Breakfast amazing and very good time slots and defo for the price. The bar area canny, although we only had 1 drink in there at the end of the night. The hotel is very well located and a couple of mins from main centre/attractions. We used Q park car parking next door, pre booked £30 for whole weekend but note £24 per 24hrs if you don't pre book! It's very secure/code protected. Thank you Liverpool!

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Other web-users rate our hotel

  • 2,375 reviews 9.7/10 Location
  • 2,773 reviews 6.9/10 Room
  • 2,306 reviews 8.4/10 Service
  • 28 reviews 7/10 WiFi
  • 1,190 reviews 6.2/10 Cleanliness
  • 1,066 reviews 7/10 Breakfast
  • 724 reviews 7.6/10 Pool
  • 499 reviews 5.6/10 Value

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