Hotel - ibis budget Portsmouth
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Ibis Budget Hotel

ibis budget Portsmouth

Fratton Way 
PO4 8SL  PORTSMOUTH
UNITED KINGDOM

1,151 reviews
TripAdvisor Rating Based on 1,151 reviews
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Select your dates 32.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in public areas
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • Snack & beverage machine

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in public areas
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 120 rooms
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Toilets
    • Emergency info in rooms
Our rooms fittings

Our customer reviews for ibis budget Portsmouth

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,151 reviews
adrianw533 2017/02/20
« amazing shower. »

budget hotel,as it says basic,but shower is absolutely amazing,best i have ever experienced in any hotel.in past 30 years.puts travelodge,premier etc, to shame.Heating in rooms good also,will be staying in ibis,again this week,as good value for money.

IbisbudgetPortsmouth, General Manager at Hotel ibis budget Portsmouth, responded to this review

Dear adrian533, Thank you for your feedback. I am so pleased to read your review and it truly encourages all of my staff to work even harder to make our guests' stay comfortable. I look forward to welcoming you back this week. Kind regards, Waqas Bin Tahir General Manager

robertbI6793TE 2016/12/24
« One night only »

Well situated for the Continental Ferry. Room clean, toilet clean, shower works well and bed excellent. Corridor we were on was quiet.. Continental breakfast good value for money. Overall great value for money paid.

IbisbudgetPortsmouth, Reception Team Leader at Hotel ibis budget Portsmouth, responded to this review

Dear robertbI6793TE, Thank you for taking the time to let us know about your recent stay. I am glad to know that yours was a pleasant stay and that your needs were met during your time with us. I hope you will stay again soon and I am certain that the team looks forward to welcoming you back. Kind regards, Agatha Reception Team Leader

CollettePizzo 2016/12/23
« Excellent service & food »

I arrived late at night because my ferry was late but there was somebody there 24 hours. The car park was full but customers are allowed to park in the B & Q car park which was just across the road so no problem there. Staff very pleasant - one of them even sorted my wifi out when I went downstairs in my dressing gown. Comfortable quiet room & good breakfast. & check out not until 12 noon. Perfect

IbisbudgetPortsmouth, Reception Team Leader at Hotel ibis budget Portsmouth, responded to this review

Dear CollettePizzo, Thank you for taking the time to let us know about your recent stay. I am pleased to read that yours was a positive experience and to know that you were satisfied with the service offered. We hope that you will stay again soon and look forward to making you feel welcome on that occasion. Kind regards, Agatha Reception Team Leader

jrb746 2016/11/11
« Well Done »

This was the first stay in a Ibis Hotel in this Country, we were very impressed with room & bed plus all staff very helpful. Would recommend to friends and look forward to our next stay. It is well placed for visits to many local features, great bus service very close

IbisbudgetPortsmouth, Manager at Hotel ibis budget Portsmouth, responded to this review

Dear jrb746, Thank you for staying at ibis budget Portsmouth. I am delighted to hear that found our rooms clean and staff were also helpful during the stay. I will share your comments with the team also. There is bus No 1 which is about every 15 minutes and city centre can be reached in about 15 minutes. I look forward to welcoming you back to stay with us. Kind regards, Waqas Bin Tahir General Manager

Katherine200 2016/09/23
« overnight stay »

The room was clean but rather claustrophobic. Stepping out of the shower straight into the bedroom was bizarre! On enquiring about twin bedded rooms I was told that they had to be booked by phone - how ridiculous!

IbisbudgetPortsmouth, Reception Team Leader at Hotel ibis budget Portsmouth, responded to this review

Dear Katherine200, Thank you for taking the time to write a review. Please allow me to offer the explanation that should have been given when you enquired about twin bedded rooms; the only rooms that we have of that type are disabled access rooms and there are very few of them. Guests with mobility difficulties are, therefore, given preference but where they are available, we are happy to allocate them to guests that had booked a different room type. I am sorry to read that you found the room claustrophobic and hope that you will contact us following your next reservation to see whether we can offer the room type you prefer. Kind regards, Agatha Reception Team Leader

9950angela 2016/09/02
« Would prefer not to stay at this hotel again. »

Arrived and parked outside the front of the hotel. As certain bays were marked as belonging to the hotel we queried this. "I was just coming to that" said the receptionist abruptly The receptionist informed us that there were only a limited number of parking spaces outside the hotel and that we could park in the B&Q car park. As we were parked outside the hotel we enquired as to whether that area was a customer designated parking place. The evening/nighttime receptionist replied "no and there's a great big sign just outside, informing you of this." We didn't ask rudely - just enquired. Is there any need for this attitude. We went outside, in the dark and saw the sign, behind a large van, which totally obscured its view. The room was clean, basic and comfortable, which is what we paid for. I found the area itself to be really rough. Upon parking the car there were gangs hanging around, a man in a battered car screaming and swearing loudly at a woman passenger and then, upon walking back, I was joined by a drunk carrying a large pack of beer. I couldn't wait to get back into the hotel as I was petrified! But, if the aforementioned doesn't concern you, then it is convenient for the ferry port. The morning receptionist was most pleasant, polite and helpful - maybe the evening receptionist could take lessons in customer etiquette, from the receptionist who spoke with me on the morning of our checkout - the 26/8.

IbisbudgetPortsmouth, Reception Team Leader at Hotel ibis budget Portsmouth, responded to this review

Dear 9950angela, Thank you very much for taking the time to let us know about your stay. I am sorry to read that yours wasn't a pleasant experience. The issues you raise regarding the way our Reception Team Member spoke to you on check in have been noted and I will certainly take the matter up with the people on shift at the time to ensure that this does not happen again. I am sorry that you didn't feel safe while out and about close to the hotel. I can only offer that as an inner-city hotel, we face the same challenges as other inner-city businesses. The safety and security of our guests is of paramount importance and while this might not have been evident during your stay, there are measures in place to ensure vigilance is maintained. I hope that you will stay again soon and that on that occasion we are able to serve you better and to the standard we expect of our team and our facilities. We look forward to welcoming you back. Kind regards, Agatha Reception Team Leader

fairliered 2016/07/17
« What a dump »

We booked this hotel because we were coming off a late ferry and had excellent experience with other Accor brands. When we arrived, all the car parking spaces were full, including the disabled spaces (my wife has a blue badge). We were tild to park in the B&Q car park, which was out of sight of the hotel, and was totally unsuitable, as we had a boot full of luggage, and Portsmouth is a pretty dodgy place. The room was the size of a cupboard, and I was kept awake most of the night by revving motorbikes. We left before 6am the following morning, just to get out of the place.

IbisbudgetPortsmouth, Reception Team Leader at Hotel ibis budget Portsmouth, responded to this review

Dear fairliered, Thank you for taking the time to write a review. I am sorry that you didn't enjoy your stay with us. Unfortunately, we only have a limited number of spaces directly outside the hotel and that includes disabled access bays. However, with a blue badge displayed, you are welcome to park in our drop off point. I am not sure why our staff didn't let you know this was a possibility if you informed them that you had a blue badge and can only apologise if that was the case. The B&Q car park is patrolled by the same people that patrol our car park and consequently, despite how it might appear, is just as safe as parking directly outside the building. That said, I am sorry that you feel that more was not done to accommodate you. Your feedback on the size of the rooms has been noted and we will certainly carry out an investigation as to why revving motorcycles were able to disrupt your stay. Kind regards, Agatha Reception Team Leader

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