Hotel - Sofitel Mumbai BKC
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Sofitel Hotel

Sofitel Mumbai BKC Hotel

C 57 Bandra Kurla Complex  Bandra East  Maharashtra 
400 051  MUMBAI
INDIA

3,018 reviews
TripAdvisor Rating Based on 3,018 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request

Catering

  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Luxurious and contemporary, all rooms feature timber wood floors, innovative design, air conditioning, satellite television and dramatic bathrooms with oversized tubs and separate showers. 40-inch LCD TVs and High Speed Internet connectivity.

  • 302 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 50 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Mumbai BKC

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 3,018 reviews

abdulraqeba 2016/12/31
« stay clean »

if you are in business trip or are you relax no any places in Mumbai batter than BKC area , and in this area not found batter than this hotel , when you stay hear you feel in you modern area like Milan center or Dubai business pay , you can tack clean air in the morning

Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour abdulraqeba, Thank you for taking the time to share your comments with us and for choosing our hotel as your accommodation choice during your recent visit to Mumbai. I am so pleased to also note that we met with your best expectations and you were floored with our service and exquisite culinary offerings and found them to be top-notch. We too look forward to you staying with us and you may write in to h6451-re@sofitel.com to know more of the fantastic stay packages we currently have. We thank you for your kind words and look forward to welcoming you again soon to the Sofitel Mumbai BKC. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKCBonjour dhruvmumbai,

prakashb295 2016/12/06
« Visit »

Hotel location was quite overall staff at front desk and elsewhere were attentive and good. Room service dining was quite slow and needs urgent improvement as it used take almost half and hour to 45 minutes.

Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour prakashb295, It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent stay with us. While I am happy to read that you had an overall pleasant experience at our hotel, we appreciate you bringing to our attention some of the areas of opportunity for us to address. At Sofitel we strive to provide a superior service experience for all our guests. Rest assured I have shared your comments with our Director of Food and Beverage and we will strengthen our focus on training in the specific areas that your feedback has highlighted. Thank you once again for all your warm endorsements and I look forward to welcoming you back very soon to Sofitel Mumbai BKC. We certainly will try our best to convert your experience to a superlative 5 star review on your next visit. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Ameen44 2016/11/19
« fantastic stay »

i was regular at other hotel since it was over booked i stayed at this hotel and was worth every penny right from check in, Ms. Vidhi was simply great and impressive, Mr. Anand duty manager went out of the way to help me in a crunch situation, south Indian chef at pondicherry took personnel care. overall it was a very pleasant stay.

Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Ameen44, Thank you so much for your warm endorsements of Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services. We look forward to welcoming you back soon, and hope that your next visit with us will be as pleasant as the previous one. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

KasimHansia 2016/09/07
« Overall, a good stay »

Overall, a very good hotel. Slightly expensive but definitely worth recommending for any business stay or even leisure. It's not that far from anywhere in Mumbai and on a good traffic day, you can reach South Mumbai in 30 mins flat. My only 2 annoyances were, 1) That every morning, someone will ring your bell at 10:00 a.m. to ask for Laundry (and for someone like me who starts his day late, this is really annoying) and 2) WiFi speed sucks. Other than these, it was an excellent stay and Jyran, the restaurant on level 4 is a must-try.

Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour KasimHansia, Thank you for choosing to stay with Sofitel Mumbai BKC and for taking the time to share your compliments on TripAdvisor. We are glad to note that you had an enjoyable stay and that you were happy with the overall facilities and services of the hotel. We are pleased to note that whilst there were some areas with the scope of improvement, there were also members of our staff who amazed you with their warm and efficient service. The Jyran team in particular thanks you for recommending them. Mr. Hansia, my apologies for the inconveniences stated in your feedback. Our ambassadors as per their routine check do follow up with guests every morning for additional requirements if need be, and had they been made aware that you chose not to be disturbed, they would've respected your preference of the same. I have briefed the team of this particular preference you have and rest assured, you will not face this concern on your future stays with us. Additionally, we have shared your feedback on the Wi-Fi Internet access with our IT Manager and rest assured the necessary steps will be taken to improve the quality of our Internet connection to better meet your needs on your next visit. We thank you for your patronage and are thrilled to note that this was an otherwise excellent stay. It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Roman D 2016/07/06
« Heaven to get back in the end of day »

Since Mumbai is the most filthy city i ever visited, after a whole day outside in the filth, humidity, heat, rain as chaos, Sofitel was the heaven to return to. the sanity in among the chaos. But Sofitel is not an OK hotel to stay in, it is extremely spoiling. so i really recommend this hotel as the right treat you need after a day in Mumbai

Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Roman D, Thank you for taking the time to share such a wonderful feedback and for choosing to stay at the Sofitel Mumbai BKC. It is very pleasing to note that you had a comfortable stay with us and enjoyed the hotel and its facilities. We thank you very much for your recommendation and hope that Sofitel Mumbai BKC remains your preferred hotel on all your future visits to Mumbai. Sincèrement, Biswajit Chakraborty General Manager - Sofitel Mumbai BKC

DharmikV80 2016/06/17
« Beautiful Hotel-Great Service-Fantastic Stay »

Everything about this upscale hotel is great - Hotel rooms are spacious and clean and full of amenities, staff is wonderful and take great care of their customers; always smiling, attentive and helpful; amenities in the room, hotel are abundant, club millisime is great; food options are great with three restaurants, and overall ambiance is superb; and ofcourse location of hotel in BKC is helpful.

Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour DharmikV80, Thank you so much for your warm endorsements of Sofitel Mumbai BKC. Your generous praise is much appreciated and we hope to deliver more such experiences for you on your future visits to our property. Indeed, keeping our guests varied preferences in mind, we in fact have an epicurean extravaganza right within the hotel. With Pondichéry Café – All-day Dining and its extensive multi-cuisine buffet to Jyran – Tandoor Dinning & Lounge our signature restaurant serving authentic cuisine inspired from the Northwest Indian Frontier, to Tuskers – Pure vegetarian Dining which unravels a variety of delectable vegetarian dishes we truly have it all under one roof. Life is indeed Magnifique in Mumbai when you are at the Sofitel Mumbai BKC and we cannot wait to welcome you back very soon to our property. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Pranav M 2016/06/08
« Incredible Sofitel Mumbai BKC experience :) »

We again had the best time in Sofitel BKC in Mumbai as last year. I have been going to this property every year (since 2013) and they surprise me with their Hospitality every time i visit. The staff of Sofitel BKC is exceptional and they make your stay special. My wife and I would like to thank all the staff Members for that.. Rooms are beautiful and so is the food. Only 1 negative thing about this hotel is the pool as its not big enough to swim. Rest all in this hotel is outstanding. We can't wait to come back, again. :) P.S - Special thanks to Mr. Zubin for making our stay and anniversary so memorable.

Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Pranav M, Happy Anniversary ! Thank you for your patronage and for your review on Trip Advisor. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services. I have conveyed your wonderful compliments to Zubin. We are sorry that you were not happy with the size of our pool and we understand your disappointment. We look forward to you staying with us again. Sincèrement, Biswajit Chakraborty General Manager - Sofitel Mumbai BKC

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