The Sebel Twin Waters 4 stars

Customer review rating (ALL Rating) 4.4/5 361 reviews

The Sebel Twin Waters - Image 1
The Sebel Twin Waters - Image 2
The Sebel Twin Waters - Image 3
The Sebel Twin Waters - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Ideal for exploring the Sunshine Coast, as it provides a peaceful paradise in sunny Queensland

  • Accommodation is a safe, gated beachside retreat situated around picturesque saltwater lagoon

  • BBQ's & entertaining area are perfect for you to enjoy with a loved one or a group of friends

  • Welcome your clients and colleagues to conference, meeting or event will be one not to forget

  • Sebel Twin Waters features a private lagoon, picnic area including access to Mudjimba Beach

Our accommodation(s)

Hotel location

The Sebel Twin Waters

80 North Shore Road, Twin Waters
4564 TWIN WATERS
Australia

GPS:-26.635807, 153.099638

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Unwind by the picturesque saltwater lagoon pool or spend time by one of the three outdoor pools while the kids enjoy there own fun in the children's pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  361 reviews

TripAdvisor Rating  4.0/5  464 reviews

Great Spot

Customer review rating 4.5/5

Heather D. Business - Confirmed reviews ALL

We oved our stay, the people we met were lovely. My only complaint (if you can call it that) - It would have been good to have help to transport our luggage to the unit as we arrived in an Uber, and didn't have our own vehicle. We will definitely be back.

Great ambience. Comfortable lagoon view apartment.

Customer review rating 5.0/5

Linda Families - Confirmed reviews ALL

Helpful and friendly staff. Close to the beach and access to the facilities at the Novotel hotel we're very good. Need your own transport to get around.

Dear Linda, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela McCubbin Front Office Manager

Great location. Very good that you can also use the facilities at the neighbouring Novotel

Customer review rating 3.5/5

Yvonne N. Families - Confirmed reviews ALL

The main bathroom in our unit had the most terrible smell of raw sewage! We could not even enter the room. It was really that bad. We were offered another villa but had already unpacked and it was evening and we had a small child with us.

Dear Yvonne, Thank you for taking the time to tell us about your experience at the The Sebel Twin Waters. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Angela McCubbin Front Office Manager

A great property in a good location

Customer review rating 4.5/5

David N. Families - Confirmed reviews ALL

We had a large 2 bedroom apartment which was very comfortable except for a couple of hitches which were readily looked at by the staff.

Dear David, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela McCubbin Front Office Manager

Needs work

Customer review rating 3.0/5

Simone Families - Confirmed reviews ALL

Needs more consumables, toilet paper, rubbish bags. The accommodation was comfortable but could do with a good clean.

Dear Simone, Thank you for taking the time to tell us about your experience at the The Sebel Twin Waters. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Angela McCubbin Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 152 reviews 9/10 Location
  • 280 reviews 6.9/10 Room
  • 112 reviews 6.9/10 Service
  • 11 reviews 1.7/10 WiFi
  • 131 reviews 7.6/10 Amenities
  • 80 reviews 4.7/10 Cleanliness
  • 37 reviews 5.7/10 Value
  • 6 reviews 3.8/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Twin Waters