The Sebel Twin Waters 4 stars

Customer review rating (ALL Rating) 4.4/5 359 reviews

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80 North Shore Road, Twin Waters, 4564 TWIN WATERS, Australia

Description

Hotel extras

  • Ideal for exploring the Sunshine Coast, as it provides a peaceful paradise in sunny Queensland

  • Accommodation is a safe, gated beachside retreat situated around picturesque saltwater lagoon

  • BBQ's & entertaining area are perfect for you to enjoy with a loved one or a group of friends

  • Welcome your clients and colleagues to conference, meeting or event will be one not to forget

  • Sebel Twin Waters features a private lagoon, picnic area including access to Mudjimba Beach

Our accommodation(s)

Hotel location

The Sebel Twin Waters

80 North Shore Road, Twin Waters
4564 TWIN WATERS
Australia

GPS:-26.635807, 153.099638

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Unwind by the picturesque saltwater lagoon pool or spend time by one of the three outdoor pools while the kids enjoy there own fun in the children's pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  359 reviews

TripAdvisor Rating  4.0/5  464 reviews

Dusty, poorly maintained, Not Cleaned properly

Customer review rating 1.5/5

Mitch Families - Confirmed reviews ALL

Location was great, Just a let down on maintenance and Cleanliness of room, Unable to close some windows due to maintenance, Asked reception if they could have some one look at them and clean the place, they said they would organise to happen the following day but nothing was done about it during the 8 days we were staying there

Dear MITCHELL K., Thank you for taking the time to tell us about your experience at the The Sebel Twin Waters. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel Twin Waters we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Angela McCubbin Front office Manager

Customer review rating 4.0/5

Karen E. Families - Confirmed reviews ALL

Room a bit tired but over all a pleasant stay

Dear Karen E., We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela McCubbin Front Office Manager

A positive weekend away

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

We stayed to attend a wedding at the golf club. The apartment was clean and perfect for our needs. The only small negative was not having any cling-wrap or alfoil in the kitchen. Also we got in trouble for parking behind each other (as we thought the other space was for the neighbouring unit) even though we weren’t impeding the roadway and others were also parked the same way! Overall a good time was had though.

Dear Gary, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela McCubbin Front Office Manager

Great stay

Customer review rating 5.0/5

Charmaine Families - Confirmed reviews ALL

Beautiful location and so helpful relocating to a unit which was elderly accessible.

Dear Charmaine, Thank you so much for taking the time to tell us about your stay. We are delighted to hear of your positive experience and we look forward to welcoming you back in the near future. Warmest regards, Taschi Maxwell General Manager The Sebel Twin Waters Resort

Well located but dated accommodation

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The apartment we stayed at was unfortunately quite dated and certain things were missing or broken. Beautiful view and lovely staff but seeing the kitchen and bathrooms so dated was a bit of a disappointment.

Dear Jenny, Thank you for taking the time to tell us about your experience at The Sebel Twin Waters. We greatly appreciate the positive expressions and will share this glowingly with our team. At the same time, thank you for sharing the areas where we can improve. It is through feedback that we develop and we will certainly take this opportunity to reflect where we can improve. We hope to welcome you back in the near future and thank you so much once again for connecting with our team. Taschi Maxwell General Manager The Sebel Twin Waters Resort

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Other web-users rate our hotel

  • 147 reviews 8.9/10 Location
  • 265 reviews 7.2/10 Room
  • 111 reviews 7/10 Service
  • 10 reviews 0/10 WiFi
  • 70 reviews 4.5/10 Cleanliness
  • 6 reviews 2.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.