ibis York Centre 2 stars

Customer review rating (ALL Rating) 4.1/5 1,198 reviews

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Description

Hotel extras

  • Very close to York Racecourse. We are now a cashless hotel.

  • 15 Minutes walk to historic York Centre.

  • An ALLSAFE Clifton Environmental certified hotel.

  • Bag yourself a bargain at York Designer Outlet- just 15 minutes away by bus.

  • Close to all of York`s Historic and amazing attractions our team will be happy to direct you!

Our accommodation(s)

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Hotel location

ibis York Centre

77 The Mount
YO24 1BN YORK
United Kingdom

GPS:53.953453, -1.094191

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,198 reviews

TripAdvisor Rating  3.5/5  2,672 reviews

Disappointing

TripAdvisor rating 2.0/5

Cayley G TripAdvisor review

Disappointing stay for the price. Would not return. Pros: 1. The lady who works on reception was very helpful and friendly. 2. Close to centre. Cons: 1. Room was very tired and dated with marks on walls and bathroom. 2. Price was £160 for one night, not including breakfast or parking. 3. Car park was very small and cost £10 for the night. 4. Paper thin walls. We heard everyone coming home from their nights out. 3am people walking around talking loudly. 5am it sounded like someone was running around the hallway. 5. Beds were very uncomfortable. With the noise and uncomfortable beds we had hardly any sleep so we decided to head home about 7am.

Great location

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Very pleasant staff. Rooms in need of an uplift, hence the closure in April for refurbishment.

Dear JAN J., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Basic but okay for a two night stay

TripAdvisor rating 3.0/5

JoanneH25 TripAdvisor review

The room was basic but okay for a two night stay. I did ask for a bathroom with a bath, which I was given, but it was so small I didn't end up using it. The bathroom could definitely have done with a lick of paint as it didn't look like it had had much attention for quite some time. The floors were incredibly squeaky but overall it was okay for the price paid. Good location, a 10-15 minute walk into the city centre

Dear Guest Thank You for your review of ibis York Centre, We are pleased on the whole you had a good stay with us. I have shared your comments with our maintenance team to address. We do hope to welcome you back in the near future for a much improved experience. Kind Regards John Holroyd General Manager

Great staff, excellent breakfast

Customer review rating 3.5/5

Jen Friends - Confirmed reviews ALL

The staff were lovely and helpful. Breakfast was delicious. The beds however were very hard and not particularly comfortable (my friend in a different room said the same). Probably would stay there again as it was very reasonably priced and well located, but it does really need some new mattresses investing in!

Dear JENNIFER R., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Lovely staff and great breakfast

Customer review rating 4.5/5

M M. Couples - Confirmed reviews ALL

Our third visit and we enjoyed it very much. The room was a little basic but the bar is excellent and all the staff very helpful. Breakfast is superb with everything you could want. The Chef is extremely good and was happy to do different eggs for us as we prefer fried. The helpful staff and great breakfast make this hotel a great place to stay.

Dear Mary, We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

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Other web-users rate our hotel

  • 2,186 reviews 8.9/10 Location
  • 2,919 reviews 5.3/10 Room
  • 2,363 reviews 9.4/10 Service
  • 71 reviews 4.9/10 WiFi
  • 1,525 reviews 4.7/10 Comfort
  • 1,334 reviews 5.2/10 Cleanliness
  • 1,250 reviews 8.9/10 Breakfast
  • 626 reviews 7.7/10 Value

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