Hotel - ibis Mumbai Airport
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Ibis Hotel Hotel

ibis Mumbai Airport Hotel

Plot No F 77 Vile Parle East  Junction of Nehru Road  Western Express Highway 
400099  MUMBAI
INDIA

1,332 reviews
TripAdvisor Rating Based on 1,332 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • CHHATRAPATI SHIVAJI

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • CHHATRAPATI SHIVAJI
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 148 rooms
  • 128 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 14 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Mumbai Airport

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,332 reviews

Souvik_Roy 2016/10/05
« Good Stay Ibis Mumbai Airport (booked via hotel website) »

Hotel property is located near to domestic airport, that's the only advantage. Value for money is average. The breakfast and in-room dining service is up to the mark. During my stay on 24th Sep morning witnessed a very ugly spat with lot of swearing between head staff allocated to breakfast area and subordinates. They were pretty rude afterwards. May be the consistent rain had something to do with it. Rest was all fine. Was offered late checkout till 4 pm and airport pickup/drop as per package.

Ridul D, General Manager at Ibis Mumbai Airport, responded to this review

Dear Guest, We, the team at ibis Mumbai Airport would like to thank you for sharing your feedback with us. We are very sorry to hear that you had an unpleasant stay at our hotel and had a negative experience at the Restaurant. I wish to assure you that training is underway for our Ambassadors and service excellence is one of the key pillars at ibis and is a goal to which we are working to. The team normally makes every effort to ensure our guests’ comfort and satisfaction with their visit, hence your experience is definitely a concern for us. Your satisfaction being our extreme priority, we will work towards ensuring you that your next stay will be more perfect. We look forward to hearing from you again soon. Thank you, Ridul Deka General Manager ibis Mumbai Airport

adityabhatia 2016/07/20
« Good but was expecting better service »

Reached hotel late at night and was expecting a faster check-in. Unfortunately it took some time. The primary objective of mine to stay at Ibis was the shuttle service to the airport. But when asked they told was that the shuttle service was only for the domestic airport and not the international airport. Would really appreciate if they can specify on the website to avoid inconvenience for other guests. The room and the bathroom was clean and tidy.

Ridul D, General Manager at Ibis Mumbai Airport, responded to this review

Dear Aditya, Thank you for taking time to comment on your recent visit to our property and for choosing to stay at ibis Mumbai Airport. I am extremely concerned to read the areas of opportunity that your review has brought to our attention, I sincerely apologized for the delay occurred at the time of check in and have personally shared your comments with my reservations team to avoid any such reoccurrence. Additionally, your generous praise on the room and bathroom cleanliness is much appreciated and we hope to deliver more such for you on your future visits to our property. We sincerely look forward to welcoming you back and receiving an excellent review from you post your next stay. Thank you, Ridul Deka General Manager ibis Mumbai Airport.

ShammyJ 2016/03/14
« IT WAS JUST PERFECT »

I found the Ibis Mumbai Airport real good value for money. Just entering the property calms you even though it is in a very busy intersection. The staff were polite and capable. The bar, the dinner and the room service were all good.

Ridul D, General Manager at Ibis Mumbai Airport, responded to this review

Dear Guest, Thank you very much for taking the time to write a review and sharing your feedback. I am happy to read your compliments of the warm hospitality extended to you by our team. We at Ibis take tremendous delight in the service that we offer, as every guest is very special and it is our constant strive to make sure that they have a remarkable experience. I will definitely convey your appreciation with my team. I am sure they will be encouraged to continue to serve our guests with warmth and courtesy. We eagerly look forward to the opportunity of welcoming you back to the hotel in not too distant future. Thank you, Ridul Deka General Manager ibis Mumbai Airport.

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