Hotel - ibis Mumbai Airport
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Ibis Hotel Hotel

ibis Mumbai Airport hotel

Plot No F 77 Vile Parle East  Junction of Nehru Road  Western Express Highway 
400099 MUMBAI
INDIA

1,236 reviews
TripAdvisor Rating Based on 1,236 reviews
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Hotel ibis Mumbai Airport

Economy hotel for business and leisure

ibis Mumbai Airport hotel is located close to BKC, BEC, Bandra and both the Mumbai airports - domestic Terminal at 800 meters (5 minutes) and International terminal at 3.4 km (12 minutes). You will never miss a flight with free shared shuttle from Domestic & International Airport (selected packages only). Spice IT offers longest breakfast, 24 X 7 global food and Hub bar has choicest beverages and fun games to let go. Stay in touch with free Hi Speed WiFi Internet.

With an area of 603 km² and a population over 20 million approximately, Mumbai is the most populous city in India. It lies on the west coast of India and has a deep natural harbour. The city houses important financial institutions such as BSE, NSE ,Reserve Bank of India. Mumbai has centuries of old history and many sites of tourist interests and Marathi entertainment industry. Mumbai has a tropical dry and wet climate between June and September where the south west monsoon rains lash the city.

Hotel extras

ibis features 148 cozy soundproof rooms with sweet bed for your Happy Sleep. Feel Welcome with tea/coffee maker, LCD TV, in-room safe, mini fridge & a work desk. Savor our multi cuisine offerings at Spice IT or relax with 24/7 in-room dining.

This hotel is PLANET 21 Platinum
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • All-you-can-eat breakfast buffet
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • CHHATRAPATI SHIVAJI
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • All-you-can-eat breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Copy/print service available
See all services

Hotel location

Hotel - ibis Mumbai Airport

Plot No F 77 Vile Parle East
Junction of Nehru Road
Western Express Highway
400099
MUMBAI
INDIA

Tel: (+91)22/67167777
Fax: (+91)22/67167778

Check-in from 12h00
Check out up to 12h00
Access and transport
  • B.E.S.T : Western Express, NH8 AND NEHRU RD
  • CHHATRAPATI SHIVAJI At 1km / 0.62 miles  - Shuttle paying
  • DOMESTIC AIRPORT At 0.5km / 0.31 miles
  • INTL. AIRPORT At 3km / 1.86 miles

GPS : 19.096531, 72.853314

Our rooms

  • STANDARD QUEEN ROOM - WITH EXTRA BENEFITS
    STANDARD QUEEN ROOM - WITH EXTRA BENEFITS

    Pay a little more and enjoy Free Airport Transfers, Early Check-in & Late Check-out and 15% off on Food and Beverages. We have plenty of surprises in store for you, with our extra amenities.

  • STANDARD TWIN ROOM - WITH EXTRA BENEFITS
    STANDARD TWIN ROOM - WITH EXTRA BENEFITS

    Pay a little more and enjoy Free International Airport Transfers, Early Check-in & Late Check-out and 15% off on Food and Beverages. We have plenty of surprises in store for you, with our extra amenities.

  • STANDARD TWIN ROOM - FREE WIFI
    STANDARD TWIN ROOM - FREE WIFI

    Standard room with 2 single beds that can accommodate up to 2 adults. Room facilities include free WiFi, mini bar, HD TV, in room safe & tea coffee maker for a comfortable stay. Bathroom is well-equipped with health faucet & shower cubicle.

  • STANDARD QUEEN ROOM - FREE WIFI
    STANDARD QUEEN ROOM - FREE WIFI

    Standard room with queen size bed that can accommodate up to 2 adults. Room facilities include free WIFI, mini bar, HD TV, in room safe and tea & coffee maker for a comfortable stay. Bathroom is well-equipped with health faucet & shower cubicle.

  • 148 rooms
  • 128 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 14 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

SPICE IT Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SPICE IT Type of cuisine: International


The Spice it International restaurant provides an entertaining, energetic and vibrant style of dining with its interactive kitchen. Choose to dine buffet or A La Carte with a variety of food and snack choices from around the world.

Find out more and book
HUB Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

HUB


Enjoy a combination of value and convenience at the Hub Bar. Choose to wind down after a busy day over snacks, drinks and complimentary High Speed Internet access.

See all our restaurants and bars

Our customer reviews for ibis Mumbai Airport

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 1,236 reviews

Souvik_Roy 2016/10/05
« Good Stay Ibis Mumbai Airport (booked via hotel website) »

Hotel property is located near to domestic airport, that's the only advantage. Value for money is average. The breakfast and in-room dining service is up to the mark. During my stay on 24th Sep morning witnessed a very ugly spat with lot of swearing between head staff allocated to breakfast area and subordinates. They were pretty rude afterwards. May be the consistent rain had something to do with it. Rest was all fine. Was offered late checkout till 4 pm and airport pickup/drop as per package.

Ridul D, General Manager at Ibis Mumbai Airport, responded to this review

Dear Guest, We, the team at ibis Mumbai Airport would like to thank you for sharing your feedback with us. We are very sorry to hear that you had an unpleasant stay at our hotel and had a negative experience at the Restaurant. I wish to assure you that training is underway for our Ambassadors and service excellence is one of the key pillars at ibis and is a goal to which we are working to. The team normally makes every effort to ensure our guests’ comfort and satisfaction with their visit, hence your experience is definitely a concern for us. Your satisfaction being our extreme priority, we will work towards ensuring you that your next stay will be more perfect. We look forward to hearing from you again soon. Thank you, Ridul Deka General Manager ibis Mumbai Airport

adityabhatia 2016/07/20
« Good but was expecting better service »

Reached hotel late at night and was expecting a faster check-in. Unfortunately it took some time. The primary objective of mine to stay at Ibis was the shuttle service to the airport. But when asked they told was that the shuttle service was only for the domestic airport and not the international airport. Would really appreciate if they can specify on the website to avoid inconvenience for other guests. The room and the bathroom was clean and tidy.

Ridul D, General Manager at Ibis Mumbai Airport, responded to this review

Dear Aditya, Thank you for taking time to comment on your recent visit to our property and for choosing to stay at ibis Mumbai Airport. I am extremely concerned to read the areas of opportunity that your review has brought to our attention, I sincerely apologized for the delay occurred at the time of check in and have personally shared your comments with my reservations team to avoid any such reoccurrence. Additionally, your generous praise on the room and bathroom cleanliness is much appreciated and we hope to deliver more such for you on your future visits to our property. We sincerely look forward to welcoming you back and receiving an excellent review from you post your next stay. Thank you, Ridul Deka General Manager ibis Mumbai Airport.

ShammyJ 2016/03/14
« IT WAS JUST PERFECT »

I found the Ibis Mumbai Airport real good value for money. Just entering the property calms you even though it is in a very busy intersection. The staff were polite and capable. The bar, the dinner and the room service were all good.

Ridul D, General Manager at Ibis Mumbai Airport, responded to this review

Dear Guest, Thank you very much for taking the time to write a review and sharing your feedback. I am happy to read your compliments of the warm hospitality extended to you by our team. We at Ibis take tremendous delight in the service that we offer, as every guest is very special and it is our constant strive to make sure that they have a remarkable experience. I will definitely convey your appreciation with my team. I am sure they will be encouraged to continue to serve our guests with warmth and courtesy. We eagerly look forward to the opportunity of welcoming you back to the hotel in not too distant future. Thank you, Ridul Deka General Manager ibis Mumbai Airport.

manojsha60 2016/02/21
« disaster at checkin »

i always stay at this property however this time the checkin counter guy named Mr Dhaval was very arrogant,rude and cannot express very discourteous, at our checkin time around 10pm he must have told us atleast 4-5 times that all your guests will not go up in the room and will sit down pointing to the area where sitting is there as if we were going to take hookers in the room i failed to understand his gestures then he refused o give second key though the room was on dbl occupancy stating we only give on key as this is accor policy when i told him i get 2 keys for dbl occupancy he gave second key reluctantly stating very bluntly that it will not work as he has given it to me as dummy only, then he said that if you order anything in room you will have to pay then and there only for the same and lastly we asked for manager on duty he said he was the manager on duty so overall it was very bad experience this time

Ridul D, General Manager at Ibis Mumbai Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your recent experience at the ibis Mumbai Airport. Being an international hotel located near the airport, hotel follows strict visitor policy as safety and security of our guests is our prime concern. The visitor policy of the hotel is clearly mentioned on the registration card which is signed by every guest at the time of check-in. As per the policy no visitors are allowed access to the guest floors after 2200 hrs. Therefore our associate had requested you to meet your guests at the bar or in the restaurant. Hotel advises guests to provide credit card details on arrival as it allows guests to post bills against the usage of any paid facilities. Otherwise guests can pay directly by cash or credit card for these additional facilities. Apart from the above mentioned incidents, if there was any other issue which had caused inconvenience to you is deeply regretted by us. Thank you, Ridul Deka General Manager ibis Mumbai Airport.

Prashanth S 2015/11/03
« Proximity to the airport »

Location for Ibis is excellent, 8 - 10 mins by walk, makes it very convenient location. Staff is helpful and friendly. Restaurant is nice, and good food. Size of some rooms are extremely small, the refrigerator is inside the cupboard, and some things like that to crunch space even further doesn't make it very great experience.

Ridul D, General Manager at Ibis Mumbai Airport, responded to this review

Dear Guest, Thank you for taking a moment to recommend us on Tripadvisor. It was a pleasure having you stay with us. It was indeed good to hear that you liked the hotel, its location and clean rooms. Furthermore, I was happy to know that you have appreciated the F&B team. Whole Food and Beverage department is fully dedicated and take a special attention to every detail of this morning meal to make it really energizing experience. Being a globally recognized economy brand, our hotel rooms and bathrooms are designed after extensive market research to make optimum utilization of space. Again, I appreciate your gift of feedback and hope to welcome you back to our hotel in the future. Thank you, Ridul Deka General Manager Ibis Mumbai Airport

Allan D 2015/10/31
« Ibis Hotel Mumbai Airport »

Really enjoyed our stay at this Hotel. Excellent customer service from female employee "Pourima" in the Hub bar/restaurant and the Chef who offered to cook us anything we wanted. Excellent breakfast and dinner choice. Added extra's such as mobile phone charger in bar. Slight negative - the cost of a taxi to the international airport - more than three times the fare from the airport to the hotel by normal taxi. (Should be complimentary!)

Ridul D, General Manager at Ibis Mumbai Airport, responded to this review

Dear Guest, Thank you very much for taking the time to write a review and sharing your feedback. I am happy to read your compliments of the warm hospitality extended to you by our team as every guest is very special and it is our constant strive to make sure that they have a remarkable experience. It was indeed good to hear that you liked the hotel & its location. Furthermore, I was happy to know that you have appreciated the breakfast buffet. Whole Food and Beverage department is fully dedicated and take a special attention to every detail of this morning meal to make it really energizing experience. I understand your concerns regarding the car charges, However this is the best price offered as compared to the hotels in vicinity. Again, appreciate your gift of feedback and hope to welcome you back to our hotel in the future. Thank you, Ridul Deka General Manager ibis Mumbai Airport

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