Novotel Bali Nusa Dua - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 1,115 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • The Square open-air restaurant

  • Range of beach activities and water sports

  • Relaxing spa and leisure facilities

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Pamper your kids everyday with MyKids package

Our accommodation(s)

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Hotel location

Novotel Bali Nusa Dua - Hotel & Residences

Jl Pantai Mengiat, ITDC Complex Po Box 116
80363 BALI
Indonesia

GPS:-8.808674, 115.225371

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,115 reviews

TripAdvisor Rating  4.0/5  3,842 reviews

The best stay in bali

TripAdvisor rating 5.0/5

Ragnhild B TripAdvisor review

Amazing staff and beautiful resort! When we checked in we got help with luggage and even a ride with the golfcart to our room. The staff was so friendly and generous. 100% worth the price! Stayed at novotel 5 years ago and had a pleasant stay and i think it has upgraded since

Dear 845ragnhildb, Thank you very much for taking your valuable time to share your feedback with us and your consistently choosing us for your stay. We are delighted to know that our team member gave you such a good impression and making your experience memorable. Your kind words truly mean a lot to us. We are looking forward to welcome you back and we will always be your home at Novotel Bali Nusa Dua Hotel & Residence. Kind Regards, Christophe Bernard Keramaris General Manager

Another Fantastic stay

TripAdvisor rating 5.0/5

schmcr Couples - TripAdvisor review

Another fantastic stay, amazing staff, any issue with the room was addressed, special thank you for Dewa. The Square restaurant dining was exceptional Chef Wewin, Chef Kadek and Ratna are superstars and were able to accommodate any request. These chefs should train staff at other Accor properties to acheive the same first class meals as at the Square restaurant. Looking forward to returning and thankyou for a another fantastic stay.

Dear Schmcr, Thank you for sharing your dining experience at Square Restaurant. We are delighted to hear that you had a great time. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another wonderful dining experience at Square Restaurant. Kind Regards, Christophe Bernard Keramaris General Manager

Wonderful Hotel

TripAdvisor rating 5.0/5

Quest48328680692 TripAdvisor review

The hotel was very nice location and service was also very good staff friendly and they always listening to you as a customer . I was nice memorable and i will back again to this Hotel Thank you Iqbal and Rosa and Elena all they are very good staff Khaled Naji

Dear Quest48328680692, Thank you for your kind review and for choosing to rate Novotel Bali Nusa Dua Hotel & Residences on Google Plus. We are delighted to hear that you had a memorable experience with us. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another enjoyable stay at Novotel Bali Nusa Dua Hotel & Residence. Kind Regards, Christophe Bernard Keramaris General Manager

Enjoyed the area and well looked after.

Customer review rating 3.5/5

Nick W. Friends - Confirmed reviews ALL

Extremely friendly and helpful staff. Just couldnt help thinking maybe we were in the Scoopon Wing. A veiw of the carpark and the room was little dated and the shower fittings need repair. My son travelled with us and was not on a Scoopon deal and he had garden views and no roof repairs going on.

Dear Nicholas W., We very much appreciate your comments regarding your stay at the Novotel Bali Nusa Dua - Hotel & Residences. It is always a pleasure to receive positive feedback. We extend our sincere apologies for the slightly dated appearance of the room and the issues with the shower fittings. We value your feedback, and we are actively working to address these concerns to enhance the overall quality of our accommodations. Thank you for your understanding, and we look forward to the opportunity to provide an improved experience during your next stay. Sincerely, Christophe Bernard Keramaris General Manager

Location

Customer review rating 3.5/5

Kylie Couples - Confirmed reviews ALL

Our Stay was great, few little things got missed - minor inconvenience- Needed to continually ask for amenities to be re filled- toilet paper, soap etc Grounds and staff were brilliant.

Dear Mrs. Kylie H., Thank you for taking the time to tell us about your experience at the Novotel Bali Nusa Dua Hotel & Residences. It is very glad to receive your positive feedback and we are very pleased to know that you had a good holiday with us. We also would like to thank you for the feedback as we strive to continuously improve the quality of our services to give better experience for our guest. We noted your remarks and carefully reviewed a certain minor point you mentioned. Once again thank you for your review, in the meantime I am wishing you all the best for your future travel. Kind Regards, Christophe Bernard Keramaris General Manager

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Other web-users rate our hotel

  • 418 reviews 9.3/10 Location
  • 1,003 reviews 6.8/10 Room
  • 1,085 reviews 8.7/10 Service
  • 25 reviews 4.7/10 WiFi
  • 337 reviews 6/10 Cleanliness
  • 295 reviews 7.8/10 Breakfast
  • 70 reviews 9.8/10 Wellness Area

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