Hotel Novotel Kuala Lumpur City Centre
2 Jalan Kia Peng
50450 KUALA LUMPUR
2 Jalan Kia Peng
50450 KUALA LUMPUR
Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between Petronas Twin Towers and Bukit Bintang Shopping District. Major shopping malls Suria KLCC and Pavilion KL are easily accessible by foot using pedestrian sky bridge, including monorail and LRT train station that connect to the main transport hub, KL Sentral. Ideal for business travelers, the hotel provides free parking facilities upon reservation, air-conditioned rooms with high-speed WiFi access.
Novotel Kuala Lumpur is located in the city centre, less than 5 mins walk to Kuala Lumpur Convention Centre (KLCC) and Pavilion shopping centre, close to train station and entertainment hub, perfect for leisure or business .
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 3.151229, 101.712520
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
This room welcomes you as a VIP with everything you need for a truly comfortable stay: free WiFi Internet and local telephone calls and free in-house movies. Up to 2 adults and 1 child.
A modern spacious room with 1 King bed or 2 single beds, en suite bath/shower, large ergonomic work area, WiFi Internet, LCD TV with satellite channels and free in-house movies. Up to 2 adults and 1 child.
Featuring delicious Chinese cuisine
The Square is an interactive cooking experience combined with a buffet featuring both Asian and international cuisine. The restaurant has a modern, stylish atmosphere and diners can interact with the chef to customise their meals.
Cocktails and beverages served in a relaxed and stylish atmosphere
Reviews collected from customers who booked on AccorHotels.com
Wifi is very slow even sometimes there is no internet and safety vault is out of order and informed check in time but no body fix it. We are here 3 days but no body take the action. Location is okay near the centre.
Dear sir, Thank you for your feedback, we have communicated the WiFi issue with our IT personnel who will rectify it soon. We hope to be able to serve you again. Best regards Susan Anthony General Manager
Great location, but very poor TV channel selection and very slow lifts. The only news channel was Al Jazera and that did not work. The executive lounge food selection was very limited but the staff were excellant. Room could do with a revamp as they are looking very tied.
Dear Mr Stuart, we thank you for your kind feedback. We are planning to carry out refurbishment plans in the near future and hope you will return stay soon for a brand new experience. Please do let us know your next estimated trip to Kuala Lumpur and we will make arrangements to ensure your stay is a comfortable and enjoyable one. Best regards Susan Anthony General Manager Novotel Kuala Lumpur City Centre
Faced problem with hotel internet; could not send mail from my Outlook in hotel. Called for assistance from hotel IT dept 3 times before someone attended and had computer setting adjusted to meet hotel's internet settings. Getting a taxi from hotel is extremely difficult. Even taxi was available, was told by "taxi controller" at hotel that taxi is reserved for going to airport and not available for me to use to another location in KL.
Dear Luke, Allow me to sincerely apologize for the shortfall you experienced during your stay here, such as complexity over the computer setting to use the free WiFi, as well as challenges with the taxi service. Please rest assured I will ascertain who the "taxi controller" is with the head of Front Office and limousine company so that we may carry our the necessary actions. There should be no reason for reserved taxis to go only a certain area; they ought to be available at any time of day to bring guests to any location. It is important to me that this incident does not repeat again because your wellness is our priority. Despite your experience this time around we sincerely hope to be able to serve you again in Novotel KL. Sincerely, Susan Anthony General Manager
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