Hotel Novotel Kuala Lumpur City Centre
2 Jalan Kia Peng
50450 KUALA LUMPUR
2 Jalan Kia Peng
50450 KUALA LUMPUR
Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between Petronas Twin Towers and Bukit Bintang Shopping District. Major shopping malls Suria KLCC and Pavilion KL are easily accessible by foot using pedestrian sky bridge, including monorail and LRT train station that connect to the main transport hub, KL Sentral. Ideal for business travelers, the hotel provides free parking facilities upon reservation, air-conditioned rooms with high-speed WiFi access.
Novotel Kuala Lumpur is located in the city centre, less than 5 mins walk to Kuala Lumpur Convention Centre (KLCC) and Pavilion shopping centre, close to train station and entertainment hub, perfect for leisure or business .
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 3.151229, 101.712520
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
This room welcomes you as a VIP with everything you need for a truly comfortable stay: free WiFi Internet and local telephone calls and free in-house movies. Up to 2 adults and 1 child.
A modern spacious room with 1 King bed or 2 single beds, en suite bath/shower, large ergonomic work area, WiFi Internet, LCD TV with satellite channels and free in-house movies. Up to 2 adults and 1 child.
Featuring delicious Chinese cuisine
The Square is an interactive cooking experience combined with a buffet featuring both Asian and international cuisine. The restaurant has a modern, stylish atmosphere and diners can interact with the chef to customise their meals.
Cocktails and beverages served in a relaxed and stylish atmosphere
Reviews collected from customers who booked on AccorHotels.com
Faced problem with hotel internet; could not send mail from my Outlook in hotel. Called for assistance from hotel IT dept 3 times before someone attended and had computer setting adjusted to meet hotel's internet settings. Getting a taxi from hotel is extremely difficult. Even taxi was available, was told by "taxi controller" at hotel that taxi is reserved for going to airport and not available for me to use to another location in KL.
Dear Luke, Allow me to sincerely apologize for the shortfall you experienced during your stay here, such as complexity over the computer setting to use the free WiFi, as well as challenges with the taxi service. Please rest assured I will ascertain who the "taxi controller" is with the head of Front Office and limousine company so that we may carry our the necessary actions. There should be no reason for reserved taxis to go only a certain area; they ought to be available at any time of day to bring guests to any location. It is important to me that this incident does not repeat again because your wellness is our priority. Despite your experience this time around we sincerely hope to be able to serve you again in Novotel KL. Sincerely, Susan Anthony General Manager
We were made to feel welcomed as soon as we check-in. Thank you to FOM, Ady, and CS for addressing us. We had the Junior Lounge and it was in great order, the bfast was good and so was the quality of F&B in the Premier Lounge. The staff members and Kana were attentive and helpful. The location is great as it is close to KLCC, Pavilion and the golden triangle. Only minor problem is the pool area as it could have been better serviced. Thank you.
Dear sir/madam, we can't thank you enough for sharing your positive thoughts with us, making you "Feel Welcome" is indeed our objective! It makes me proud to have a welcoming and dedicate team to ensure your wellness and needs are met. We have taken note on overall pool cleanliness and have started remedial works. Looking forward to welcoming you back! Best regards Susan Anthony General Manager
This is our third time staying in this hotel. We love the great location, proximity to Pavilion and nearby shopping malls with covered walkway 20 minutes to KLCC! The room is clean and the staff are friendly too. Our request for a room change was handled perfectly without delay! Strongly recommended and we will come back definitely come back again!!
Overall this hotel is Very Good. The Hotel Novotel KL is very near to Pavilion (Chulan Entrance) within a walking distance (within 5 minutes). There is a fly over bridge that enable you enter to Pavilion Shopping Complex without to cross over the busy road and very safe. When you enter to Chulan Entrance thru the fly over bridge, you will reach to few food restaurant there. You can use this fly over bridge and walk go to KLCC, Monorail station and Bukit Bintang area. This hotel is clean and comfortable to stay. However, if you drive, you will get difficulty to look for parking place as very limited parking lots and the lots are very small. The breakfast is very little of choices or maybe due to Ramadan month. However, you still can enjoy the food there. I am appreciated the welcome fruits.
Dear AlexYapKK, thank you so much for sharing your feedback and glad you enjoyed our location! With regards to the parking bays, you may let us know in advance and we will be able to arrange a slot for you upon your arrival. Alternatively we provide valet service with a service fee for your convenience. As for breakfast our new Executive Chef who just joined us has improved the variety which highlights the best of both Western and Asian cuisine. Nonetheless our chef will try to introduce more items to further improve the menu. Your support is greatly appreciated and we look forward to welcoming you back! Sincerely, Susan Anthony General Manager
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