Hotel - Novotel Kuala Lumpur City Centre
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Novotel Hotel

Novotel Kuala Lumpur City Centre Hotel

2 Jalan Kia Peng 
50450  KUALA LUMPUR
MALAYSIA

3,557 reviews
TripAdvisor Rating Based on 3,557 reviews
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From 272.00 MYR Non member rate
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Select your dates 272.00 MYR
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf practice facilities  (Nearby)
  • Other sports activities
    • Croquet
    • Karting facilities (Nearby)

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 295 rooms
  • 258 non-smoking rooms
  • 30 family rooms
  • 48 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Kuala Lumpur City Centre

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 3,557 reviews

sureshdanani 2017/02/24
« Value for money Hotel Property »

Recently stayed for 4 nights at this hotel.Good friendly staff, swift checkin,decent rooms but need urgent upgradation.breakfast is alright but at the price rooms are being offered I would consider it a good value for money proposition

NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear sureshdanani, Greetings from Novotel Kuala Lumpur City Centre. Thank you so much for your lovely reviews especially on our dedicated staffs. They're certainly our best assets! Glad to hear it was a real value to stay here as we have everything you need in one location. And yes, we're in the discussion to carry out refurbishment plans in the near future. We hope you will return stay soon for a brand new experience. Have a good day! Sincerely, Susan Anthony General Manager Novotel Kuala Lumpur City Centre

H7219AOricardoc 2017/01/29
« Business trip »

I was there for business a trip. The hotel is very good, the room clean send the personnel fully customer oriented. The convenient location let you to be to the Petronas tower in few minutes walk.. very positive experience. I'll be there again the next time.

NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Sir / Madam, Thank you so much for the glowing review! It was our pleasure to do what we can to make you feel "home away from home" while in Novotel Kuala Lumpur. Glad to hear it was a real value to stay here as we have everything you may need in one location! My team are thrilled by your outstanding review and are even more motivated to do their best! Appreciate your support and look forward to having you back with us on your next trip. Sincerely, Susan Anthony General Manager Novotel Kuala Lumpur City Centre

Helpfuljohn 2017/01/26
« Older but friendly staff and great location »

The rooms need a bit of a revamp but it's convenient location next to Pavilion, attentive staff, nice gym and pool area always assure my return. Pricing is generally reasonable for these assets. Parents who do take their children to the Executive Lounge could at times have them under better control as this is not a Kindergarten!

Alyas L 2017/01/25
« Good location »

I stayed in this hotel for 4 days with my family. This hotel is pretty old and the car park is extremely narrow and limited availability during peak hours. However, it is located strategically in KL centre just next to the famous shopping mall, The Pavillion. Breakfast was simple but sufficient with variety of choices, overall was good.

Fab M 2017/01/19
« Novotel klcc »

Room is now very dated. Bathroom door side is broken and chipped. Towels are low quality. If only this hotl is refurbished. Location is the reason we choose the hotel. Breakfast is bland and choices are limited and same every morning.

NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Sir / Madam, Thank you for taking the time to write to us your feedback. All your points highlighted has been communicated to the relevant departments and we are looking into getting each and every issues amended to ensure it does not happen again. We are open to receiving feedback highlighting specific areas that need immediate attention, such as room condition and facilities. Reviews like yours will definitely help us improve our standards among competitors. Your feedback matters to us, and we thank you for allowing us to improve over time. Sincerely, Susan Anthony General Manager Novotel Kuala Lumpur City Centre

rudyg412 2017/01/14
« Best services »

Just next door to Pavilion Shopping Mall in the city heart of Kuaka Lumpur. Near by to KLCC, and most major point of interest in the city. All fiendly staff at the hotel are so very helpfull to the guest. Thank you for the good service.

NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Sir/Madam, Thank you for your great feedback. We are humbled by your 100% tribute to the service and location! Positive reviews like yours are what keeps everyone in the team going! Appreciate your support and look forward to having you back with us on your next trip. Susan Anthony General Manager Novotel Kuala Lumpur City Centre

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Select your dates 272.00 MYR