Hotel - Novotel Kuala Lumpur City Centre
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Novotel Hotel

Novotel Kuala Lumpur City Centre Hotel

2 Jalan Kia Peng 
50450  KUALA LUMPUR
MALAYSIA

3,493 reviews
TripAdvisor Rating Based on 3,493 reviews
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Novotel Kuala Lumpur City Centre Hotel

Mid-scale hotel for business or family trips

Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between Petronas Twin Towers and Bukit Bintang Shopping District. Major shopping malls Suria KLCC and Pavilion KL are easily accessible by foot using pedestrian sky bridge, including monorail and LRT train station that connect to the main transport hub, KL Sentral. Ideal for business travelers, the hotel provides free parking facilities upon reservation, air-conditioned rooms with high-speed WiFi access.

Novotel Kuala Lumpur is located in the city centre, less than 5 mins walk to Kuala Lumpur Convention Centre (KLCC) and Pavilion shopping centre, close to train station and entertainment hub, perfect for leisure or business .

Hotel extras
  • A short stroll from the KL Convention Centre
  • Spa with massage and treatment rooms
  • Outdoor pool and in-house Virtual Golf Club
  • Free WiFi in select rooms
  • Free city-centre parking facilities
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf practice facilities  (Nearby)
  • Other sports activities
    • Croquet
    • Karting facilities (Nearby)

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450
KUALA LUMPUR
MALAYSIA

Tel: (+60)3/21470888
Fax: (+60)3/21470820

Check-in from 14h00
Check out up to 12h00
Access and transport
  • TRANSIT : Raja Chulan
  • KLIA EXPRESS : MONORAIL, RAJA CHULAN
  • AIRPORT At 60km / 37.28 miles
  • KUALA LUMPUR At 60km / 37.29 miles
  • KLCC EXIT At 0.5km / 0.31 miles
  • KL SENTRAL At 7km / 4.35 miles

GPS : 3.151229, 101.712520

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Executive Room
    Executive Room

    This room welcomes you as a VIP with everything you need for a truly comfortable stay: free WiFi Internet and local telephone calls and free in-house movies. Up to 2 adults and 1 child.

  • Superior Room
    Superior Room

    A modern spacious room with 1 King bed or 2 single beds, en suite bath/shower, large ergonomic work area, WiFi Internet, LCD TV with satellite channels and free in-house movies. Up to 2 adults and 1 child.

  • 295 rooms
  • 258 non-smoking rooms
  • 30 family rooms
  • 48 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

QING ZHEN CHINESE RESTAURANT Restaurant
Lunch
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  • Sat
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Dinner
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QING ZHEN CHINESE RESTAURANT Type of cuisine: Thematic cuisine


Featuring delicious Chinese cuisine

Find out more and book
THE SQUARE Restaurant
Lunch
  • Mon
  • Tue
  • Wed
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  • Sat
  • Sun
Dinner
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THE SQUARE Type of cuisine: International


The Square is an interactive cooking experience combined with a buffet featuring both Asian and international cuisine. The restaurant has a modern, stylish atmosphere and diners can interact with the chef to customise their meals.

Find out more and book
See all our restaurants
SPIRAL LOBBY LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
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  • Sat
  • Sun
Evening
  • Mon
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  • Sat
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SPIRAL LOBBY LOUNGE


Cocktails and beverages served in a relaxed and stylish atmosphere

POOL BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
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POOL BAR

See all our bars
See all our restaurants and bars

Your meetings and events

Novotel Kuala Lumpur City Centre Meeting Room

Our meeting rooms


  • Number of meeting rooms: 6
  • Maximum size: 232 m²
  • Maximum capacity: 250
  • Maximum banquet capacity: 150

Our customer reviews for Novotel Kuala Lumpur City Centre

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 3,493 reviews
rudyg412 2017/01/14
« Best services »

Just next door to Pavilion Shopping Mall in the city heart of Kuaka Lumpur. Near by to KLCC, and most major point of interest in the city. All fiendly staff at the hotel are so very helpfull to the guest. Thank you for the good service.

dinque 2017/01/05
« Good location and service. Poor amenities. »

Firstly, I must commend all staff who tried their best to make our stay a comfortable one. They were prompt and helpful. The hotel needs a major upgrade. I stayed in what they called a executive room. I still dont understand the difference. What was advertised as an ergonomic chair for the work table is a creaky old wooden chair. The tv didn't work although the maintenance guy came a few times to solve the aerial issue. We didn't get to watch tv at all during our 4 days stay. We ordered room service at 2 am when we arrived. The RM 39 burger came as a greasy mess. Food was not great. My advice would be to just pop over to Pavilion next door for your ration. I got the executive room because it was advertised as non-carpeted. I hoped it would help since I am allergic to carpets. But, room was carpeted. When asked, staff said ALL rooms are carpeted. Sleep was ok except for weird knocking sounds at night. We could hear kids running about upstairs at 3 am. If you are getting this hotel because of its location, just get a standard room. Not worth paying for all the other upgrades. Frankly, I felt cheated because whatever was advertised aren't real.

NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear sir/madam, Thank you for sharing your honest experience with us on TripAdvisor, your valuable feedback will help us overcome some of the setback. With regards to the hotel vibe, we are following up closely with the owning company for refurbishment as we hope to offer a new and comfortable experience. The F&B Manager and Executive Housekeeper has been informed on the comments about the burger and carpet, of which appropriate action will be taken. Despite your experience we truly appreciate your kind and positive feedback on the helpful and friendly staff and we look forward to welcoming you back in the near future. Best regards Susan Anthony General Manager

�#�i:� F 2017/01/02
« Lighting in the room is too dim »

I have been staying in Novotel for 2 or 3 times a year for the past 7 years. The most wonderful partime is location. There's a bridge to Pavilion shopping Mall which has everything going you need. The lighting for the rooms are a bit too dim. I always opt breakfast package. As a vegetarian, the breakfast is definitely not vegetarian friendly. Beside salad and bread, there is any other choices. Thus I wouldn't encourage those on vegan or vegetarian diet to pay more for the breakfast.

harijantoro 2017/01/02
« Best Location in city center »

Just opposite to pavillion mall , easy to go by foot to bukit bintang and klcc Staff is very friendly and some staff are look new management and improved more friendly Problem only on key card often problem always should charge on at reception

NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Harijantoro, We thank you sincerely for the kind and positive comments on the location and, most importantly, improved service staff who are more friendly! Your support and loyalty means a lot to us and we look forward to being able to welcome you back again. Best wishes for the new year, Susan Anthony General Manager

waterbase 2016/12/31
« Best locaion to nearby Pavilion and Klcc malls »

I enjoyed my stay at Novotel KL City Centre. Room clean house keeping service good and friendly warm. The reception staffs are friendly smooth and fast check in & out. Although the Breakfast spread is limited but the food is nice to my liking and taste. The a la carte menu and room service is good. will come to stay at Novotel City center hotel.

NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear sir/madam, Thank you for sharing your great feedback with us. We really appreciate your loyalty and support and we hope to see you again. Best wishes for success and happiness in the coming new year! Sincerely, Susan Anthony General Manager Novotel Kuala Lumpur City Centre

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